TinyDeal

TinyDeal does not believe this ad is deceptive at all. In fact they argue with me that it's not. This box arrived about 20 days after I ordered it.

From the ad I believed that I was going to receive the quadcopter as SYMA ships it…with everything EXCEPT FOR THE TRANSMITTER AND CAMERA. That's EXACTLY what the ad implies and SAYS!

I got it and there is no landing legs, there is no battery charger, there is no instruction manual. I called and they have been giving me a "Sorry Charlie" kind of attitude saying 'You need to read the ad description more carefully when you order something. Have a nice day".

I have communicated with what are supposed to be 3 different people and get the same thing from all of them. I wanted to send this back and order the entire box…with EVERYTHING from them. But they are so argumentative and NOT HELPFUL AT ALL that I don't even want to do business with them anymore.

I guess this is acceptable customer service in China or something. I just wanted to make a return and order something that is more expensive and they are trying to school me on reading ads more carefully.

Here is EXACTLY (copy and paste) what the ad says: SYMA X5C 4-Channel 6-axis Gyro 2.4GHz RC UFO Quadcopter Aircraft without Transmitter Camera BNF TRC-*******

There should also be a COMMA between transmitter and camera. That could be a little confusing as well to people. I have seen 6 complaints around the internet on this EXACT SAME ORDER FROM TINYDEAL. Nowhere in that ad does it mention that it is missing the battery charger, landing gear and manual. WHY NOT MENTION THOSE THINGS TOO while you are at it?~

UPDATE:
After some dealings Tiny Deal has agreed to send me a new unit and I will pay $8 for additional shipping. I want to note that communication with seller was good and that PayPal was involved as well to help make a solution. Time will tell how this works out. Will update after item is received.

Original Complaint
Tiny Deal is no deal.
First off all of the stuff here is of third rate Chinese manufacture.

Second If you have to return an item you will find that the postage due will exceed to cost of your item in most cases.

Third If you receive a defective product you will have to give various hard to find numbers pictures and even VIDEOS to show that it doesn't work.

After the finally accept your claim they try to play lets make a deal to get more money,

My example,
I purchased a $17 item when it finally arrived (3 weeks) it was dead wouldn't do anything I contacted the company and after trading emails supplied various numbers, pictures and a video showing the unit and how it did not work at all.
After the company reviewed this info they agreed that the unit was defective and they would replace it if I sent them an additional $8 to cover postage for a new one. I stated that I would pay the $8 on the condition that they sent me a working unit first and upon it working properly I would pay the postage. They replied that I had to pay them first. I asked why I should pay first and possibly get another bad unit? They said that they would check it first and make sure it was operating. I said the when I purchased the first one it was supposed to be checked according to your ad.

At this point communication stopped and I have opened a case with PayPal to get my money back.

This has been a huge waste of time on a item that wasn't worth the original price to begin with.

I have purchased several items from Tiny Deal all of which after short periods of time stopped working and were thrown away... don't ask why I bought from them again... stupid I guess. Will NOT buy anything from Tiny Deal or even look at any of their ads.

BUYER BEWARE THIS IS NOT WORTH YOUR DOLLARS OR TIME.

Order process = smooth
Delivery = very quick (EU storage)
Packaging = good

Total for TinyDeal 10 out of 10