Instead service of postal agency. Dealer returned money because Package got lost. For all these action * * * * * Stars from me.
Buyed multiple items on many occasions...
Overall good product quality, good price, usually quick delivery.
I purchased a phone No. 1 X-men from Tinydeal and if a left my opinion/review they deleted that
I was not statisfied customer at that moment
Fast shipping, detailed description, goods with excellent quality. They have a good selection of interesting, unusual items.
Poor customer service.
Products are this or that different from site posted.
Return takes months, to expect nothing received finally.
The ordered tablet arrived within 3 days from Germany. Excellent value for money, I'm very pleased. Highly recommended!
First time buyer, great experience, received item in 4 days ( european warehouse), no problem at all, very satisfied, l will buy again!
I've ordered many times from this site. Prices are a lot cheaper than anywhere. Items arrive always on time. Customer service is excellent.
Hi, would you mind to give me your item number? I will help you handle this.
Thanks.
Tinydeal is completely safe to buy, I've 5 deals with them. I usually tick tracking number. Greetings from Mexico.
Fast delivery, without any problems. Quality as promised. We are very satisfied, many thanks. There is nothing more to say.
This is one of the worst companies I have ever dealt with. Placed an order for an item and noticed they were charing more than what was stated at checkout in the order confirmation sent via email. Immediately started a live chat with customer service to try to fix issue. They gave me an excuse that they were unable to see my order in their system yet and for me to contact then in two hours. I asked were they certain if they can fix the faulty charge and that's when I realized this was a SHADY operation. The customer service replied that they would not be certain but they would try their best. And if item ships before they could get to it, there was nothing they could do. I looked at the order status and it said it was processing and getting ready for dispatch yet the customer service rep still denied that the order has entered their systems yet. Obliviously they were trying to get the item out so that I would have to go through the trouble of shipping it back to get my order cancel, which I did not appreciate. They were not able to fix the pricing error or cancel my order until 30 mins later and me refusing to wait 2 hours for service then they finally gave up and said they would cancel my order. Even then they have already charged my card and asked that I wait weeks for a refund. If I get my refund I would be happy, but it's kind of crazy that I even have to wait for a refund for a order I canceled less than an hour from ordering and never shipped. Needless to say, the customer service rep did not give me any reason to believe this was a legit operation so I called my bank to make sure the refund would go through and have my account number changed. Save your self the hassle and JUST STAY AWAY!
It's almost a month and I don't have received my product. I paid a 7 day DHL shipping and I need my product.
Dear Alfred,
Please provide the order number or other details so that we could check and follow it up. We feel really pity to hear about that. Specific staffs will seek for a better solutiin after a confirm. If you sent email or messgae to our customer service, please wait for the reply. If not, please do that. We are ready to help.
Tinydeal team.
Best regards.
An excellant phone at a good price. A large screen and very clear graphics together with a large battery makes this a winner
But sends too many spams, sometimes 2 per day. If there are multiple orders in the system, it is confusing to follow them.
Dear Karoly,
Thank you for taking the time to provide feedback. We'll never stop improving our service system and provide better service. Thanks for your support.
Best Regards,
TinyDeal Team
I bought an item that did not work. Their solution? Buy something else for $30 and we will send you a new one... LMAO
Rip off artists!
First payment not accepted with cradit card. Money received some weeks later. Paypal payment works, shippig and received item all ok.
I ordered a x98 air 3g from this company. It arrived within the quoted time this though was where my trouble started. The quick start is in Chinese as are all documents so I plugged it in to charge. Nothing happened left it for 24 hours then switched it on battery showed 50 percent. And to my dismay every thing on it is in Chinese. All apps every thing no options to change the language that I recognised I managed to get mahong in English played it for a while it then died if a flat battery. Back on charge for 5 days and nothing I stifled the power cord and it briefly lit up but went of again. It has owned Been on charge for 3weeks. In the mean time I have emailed tiny deal 5 times with no replies. I emailed teclast the manufacturer and they said it was nothing to do with them contact tinydeals I told them I had tried but the did not reply I have not revere a reply its now been weeks. I have tried to leave a review on tiny deals site but it says I cannot because I have not lurch aced a tablet from them.
This company is a total waste of money. I have a sales company and my 10 employees have Been using PIPO tablets for the last 3 years and I was looking to replace them. It will not be with teclast and certainly not from tiny deals. The are just crooks Stay away...
Hello, Shaun E.
Could you pls directly find us service@tinydeal.com?
Last e-mail we sent you was on 17th Nov. And no reply till now. We have resent you an e-mail today. Could you pls check?
Thank you
I like shopping here because I always get what I ordered, until the time comes I think is a little long
Hi dear,
We appreciate your feedback. We'll never stop improving our service system and provide better service. Thanks for your support.
Best regards
TinyDeal.com
I bought a LeEco 2 cell phone. I payed a remarkable higher price to get it from the TinyDeal depot in germany. I did this because I wanted the phone quicker and wanted not wait for weeks till it comes from china. The phone came and the batterie did not charge full and more sadly the phone stops working at 22%! So I can not pass a day even when I have just some short calls and do some messages. The TinyDeal personal wanted me to SOLVE THE PROBLEM MYSELFE... If not possible I should send the phone to GUANGDONG in CHINA and IMPORT DUTY ISSUES if they come I should pay them. The question why I can not send it back to there shop here in Germany/Europe THEY DID NOT ANSWER- Even when I friendly try to explain with five mails my will to send it to the depot in Germany- The only reaction: sendet me the same mail 5 times!
I do not know what to do because I can not wait for weeks. It would be better to stay away from this TinyDeal- Because it will be an EXTREME EXPENSIVE DEAL... SAD and NOT ADVISABLE
Dear Koray,
We're terribly sorry to hear about your unhappy experience. We would like to look into this for you as there seems to have been a miscommunication and we would like to help.
We always strive to give the best service possible and make customer's experience our top priority.
Hoping for your kindly understanding.
Best Regards,
TinyDeal Team
Overview
TinyDeal presents a mixed reputation, with some customers praising the affordability and quality of products received in a timely manner, particularly from their German warehouse. However, a significant number of reviews highlight severe shortcomings in customer service, particularly concerning refund processes and order fulfillment. Many customers express frustration over long delivery times, lack of communication, and difficulties in obtaining refunds for undelivered or defective items. The overall sentiment suggests a need for improved customer support and transparency, as well as better inventory management to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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- Shenzhen, Guangdong, China
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Oliver,
We appreciate your feedback. If you have any problems, pls contact us at service@tinydeal.com, we will try our best to help you.
We'll never stop improving our service system and provide better service. Thanks for your support.
Best regards
TinyDeal.com