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I bought a LeEco 2 cell phone. I payed a remarkable higher price to get it from the TinyDeal depot in germany. I did this because I wanted the phone quicker and wanted not wait for weeks till it comes from china. The phone came and the batterie did not charge full and more sadly the phone stops working at 22%! So I can not pass a day even when I have just some short calls and do some messages. The TinyDeal personal wanted me to SOLVE THE PROBLEM MYSELFE... If not possible I should send the phone to GUANGDONG in CHINA and IMPORT DUTY ISSUES if they come I should pay them. The question why I can not send it back to there shop here in Germany/Europe THEY DID NOT ANSWER- Even when I friendly try to explain with five mails my will to send it to the depot in Germany- The only reaction: sendet me the same mail 5 times!
I do not know what to do because I can not wait for weeks. It would be better to stay away from this TinyDeal- Because it will be an EXTREME EXPENSIVE DEAL... SAD and NOT ADVISABLE
Koray U.'s review of TinyDeal earned a Very Helpful vote
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Dear Koray,
We're terribly sorry to hear about your unhappy experience. We would like to look into this for you as there seems to have been a miscommunication and we would like to help.
We always strive to give the best service possible and make customer's experience our top priority.
Hoping for your kindly understanding.
Best Regards,
TinyDeal Team