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TinyDeal presents a mixed reputation, with some customers praising the affordability and quality of products received in a timely manner, particularly from their German warehouse. However, a significant number of reviews highlight severe shortcomings in customer service, particularly concerning refund processes and order fulfillment. Many customers express frustration over long delivery times, lack of communication, and difficulties in obtaining refunds for undelivered or defective items. The overall sentiment suggests a need for improved customer support and transparency, as well as better inventory management to enhance customer trust and satisfaction.
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En la ultima compra con ustedes, me hicieron dos cargos extras de parte de Amazon e iba a haber una tercera para reporte la targeta de credito y la cancelaron, ya me la repuso el banco. Lo que espero es que esta desabradable expriencia no vuelva a suceder.
Me a gustado mucho los productos a muy buenos precios y los envíos rápidos y seguros así como la facilidad para pagar es una excelente pagina muy recomendable
Por el momento todo ha sido muy bueno, no he tenido problema alguno.
Ich lebe in Deutschland und nicht in England schreibt bitte mal in deutsch sonst bestelle ich nie wieder was bei euch versteht ihr das
Hallo Karsten,
Vielen Dank für die Zeit, um Feedback zu geben. Wenn Sie die Probleme mit eine kürzliche Bestellung haben, kontaktieren Sie uns an service@tinydeal.com, damit wir Ihnen helfen können. Danke!
Liebe Grüße,
TinyDeal Team
It was good. One of the pieces that came with the camera came broken. Overall a good experience
Dear Mikolaj,
We appreciate your feedback. If you have any problems, pls do not hesitate to tell us. Would you mind emailing us at service@tinydeal.com with more your order details, we will try our best to help you.
We'll never stop improving our service system and provide better service. Thanks for your support.
Best regards
TinyDeal.com
Ho acquistato un Lenovo Vibe Shot, spedito dalla Germania: bene i tempi di consegna (una settimana), buono il prezzo (inferiore a tutti gli altri siti da me consultati). Qualche perplessità sulla lingua non tutto è in italiano: le impostazioni sono in buona parte in inglese e ogni tanto (molto raramente) compare anche qualche scritta in cinese.
Infine, non sono riuscito a trovare i led di notifica ( ritengo che non ci siano proprio).
Come indicato nel titolo, nel complesso lo giudico un buon acquisto di cui sono abbastanza soddisfatto.
La traduzione del mio commento che ho visto in anteprima è abbastanza approssimativa e non del tutto chiara (dipende dai siatemi di traduzione in automatico).
Dear ALBERTO,
We appreciate your feedback. If you have any problems, you could contact us at sales@tinydeal.com, we will try our best to help you.
We'll never stop improving our service system and provide better service. Thanks for your support.
Best regards
TinyDeal.com
Instead service of postal agency. Dealer returned money because Package got lost. For all these action * * * * * Stars from me.
Dear Oliver,
We appreciate your feedback. If you have any problems, pls contact us at service@tinydeal.com, we will try our best to help you.
We'll never stop improving our service system and provide better service. Thanks for your support.
Best regards
TinyDeal.com
Einwandfreie Ware, sehr gute Kommunikation, sehr schnelle Lieferung. Danke.
Habe aus Deutschland meine Ware bekommen.
Schnelle Lieferung und gutes Handy bekommen,
I'm happy, the truth is that lately I'm doing multiple purchases here and the truth is I am very satisfied with both the products and the service delivery and it is relatively short between 12 and 16 days which is very good. Until the last order I made all shipments have been certified mail allowing you all know where he walks checkout time.
But by putting a paste made last order I would not send by registered mail, and that worries me because one of the reasons why I chose this product for my purchases is precisely the shipping method. Epero not later more than others or not misplace
Otherwise I loved INFORMATION GOOD PRODUCT GOOD TIME GOOD AND I HOPE SO FOLLOW
P. D. continue eviando products by certified mail and will have me a loyal customer THANKS FOR EVERYTHING
Alle Artikel wurden geliefet wie bestellt und entsprachen voll und ganz meinen
Erwartungen, das einzige die Lieferzeit ist manchmal lang.
Dear Martin,
We appreciate your feedback. We'll never stop improving our service system and provide better service. Thanks for your support.
Best regards
TinyDeal.com
Definitely on my short list for electronics shopping, just have to be patient with shipping for some overseas stuff.
Tous. Les. Articles. Que. J ai acheter chez vous je. Suis. Très satisfait
Les modes d'emploi en chinois ou très mal traduits et écrites sur petite bouts papiers ( je veux lire confortablement et non de me rouler un joint!) Grâce à cela j'acheté des produits inutilisables parce que incompréhensibles. C'est pour cela que je me tourne plutôt vers les sites USA.
Dear zdenek,
Thank you very much for your feedback. We are terribly sorry to hear about that. The problem you experienced was solved now, we have sent you an email, pls check it. We hope that you can believe that we are never stop improving our service system and provide better service for our customers. Thanks for your support.
Best Regards,
TinyDeal Team
I have purchased mobile phones and other electrical goods through TinyDeal and all have been high quality and delivered very quickly and there email updates of there products and discounts are also very good and helpful
I ordered a Smartphone off the Tinydeal Website which was stocked in the german warehouse. The phone got delivered within three days and tracking worked perfectly. I am really happy with the quality of the phone, as it was my second order from Tinydeal I kind of knew what expected me! I would definitely consider buying from their website again.
I ordered on the 6th of June an item in stock. The next day it shows as back ordered till the 10th. On the 11th I get a message of sorry, it will be a couple of more days. It is now the 17th and still not shipped.
Dear Vassilios?
We are sorry to hear about the delay of your order. By no means was that done purposely.
We apologize for the difficulty that you experienced with this purchase.
Would you mind emailing us at service@tinydeal.com with your order number and we'd like to look into this for you?
Please do not worry. We will refund if you can’t get the parcel in the limited time.
Hoping for your kindly understanding and we look forward to hearing from you.
Best Regards,
TinyDeal Team
Answer: Hi, your order would be shipped out from Hongkong then transiting to your address. Wewill send email after everything's confirmed. Further information, you'd better contact Tinydeal customer service https://help.tinydeal.com/contact-us
Answer: We have our own suppliers. Welcome to buy if you like it.
Answer: We suggest to answer that email directly. Or you could also tell us the order number then we will do best to correct and confirm with you. Best Regards, TinyDeal Team
Answer: Dear, The link will guide you how to sign in Tinydeal, pls click: http://help.tinydeal.com/faq/detail/549 Best Regards, TinyDeal Team
Answer: Waste of time you would have more luck finding Lord Lucan worst on line trader ever sorry you have been done much like the rest of us.
Answer: No definitely not promise the earth and they keep that promise because all you get in return is dirt
Answer: Keep nagging TinyDeal. You may obtain a partial refund. Avoid TinyDeal in the future
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Dear Vicente,
We're very sorry to hear about this experience. If you have any problems, pls do not hesitate to tell us. And we will try our best to help you.
We'll never stop improving our service system and provide better service. Thanks for your support.
Best regards
TinyDeal.com