The website is easy to navigate.
The products have a very good price/performance ratio
When I hit a problem (such as i didn't received my product) the customer service answers and a solution if found.
Site bien organisé, le rapport qualité/prix des produits est très avantageux. J'ai déjà eu des problèmes de non livraison: le service clientèle répond rapidement aux e-mails (1 jour à cause du décalage horaire).
The device works well, I am completely satisfied with it.
The menu system is good, a pity that we have not always translated into Hungarian.
I'm very satisfied whit TinyDeal. From me 5 Stars. Very quickly post and quality Items. I hope we have more business in future.
They gave me a discounted price of the phone because I was not in accordance with the orders, serve them satisfactory services
I'M VERY PLEASED WITH THE ORDERS OF PRODUCTS THAT I'VE MADE FROM TINYDEAL IT'S A RELIABLE E-SHOP AND I ALSO HAVE NO COMPLAIN ABOUT ITS PRODUCTS! KEEP ON GOOD WORK.
Had some problems with an order and the customer service rep was very helpful and quick to respond. Really appreciated it.
Thank you so much. I just hope that the Europe's warehouse brings more products like the China one.
God bless
If the reviewer writes a positive comment in broken english be suspicious of the company. They probably work for them.
Hi Imredouane from morocco
I make this review to tell you that my experience with tinydeal is perfect I pass more than 10 orders and I recieve it All in a wonderfull time. Costumer service is perfect online support also :) ... I have to tell you that you must try with tinydeal and you wll be all the days a winner ecause tinydeal is the past
Here is my order numbers you can check it in online support and you will be sure that i recieve it all thak you tinydeal you arethe best
The time delivery of the carrier should be less. 6 working days between Germany and Portugal is a lot.
Dear Joao,
We appreciate your feedback. We'll never stop improving our service system and provide better service. Thanks for your support.
Best regards
TinyDeal.com
Definitely on my short list for electronics shopping, just have to be patient with shipping for some overseas stuff.
I bought 3 things:
1. A bladeless fan. I received it broken and it was not bladeless at all; The actual blades were hidden in the base, pushing the air from the bottom toward the ring (I suppose it`s the way it work since the blades, in my case, were not attached to anything at all).
2. Some waterproof lights, with 48 superbright leds; They were not waterproof, the leds were not even plastic covered, and the "superbright" light were not bright enough to make me see anything in a small wardrobe. There is no way they could be bright enough for an outside use. Oh yeah... the back of the casing was also broken.
3. A brand new Google tablet 7in, with Android 2.2: Well, the back of the tablet was indeed new and protected by a plastic membrane, but the screen... was already scratched like if someone used it for some time with a stylus. At least, this one was working, even if it wasn't new.
Conclusion: Someone I know bought some cable from this place and he had no problem, so he recommended it to me. I can't say my own experience met my expectation, far from it. I do not consider buying there again.
From our communication I got the impression that you know well the details of any shipment but you not inform your customers in regular basis.
TO EVERYBODY! THIS COMPANY "TINYDEAL" IS A BIG SCAM. THEY ARE ONLY OUT TO GET MONEY FOR NOTHING, THEY WILL KEEP YOU WAITING AND WAITING. AND IF THEY CAN HOLD OUT INTILL 45DAYS YOU LOOSE YOUR MONEY. BECAUSE AFTHER 45DAYS YOU CAN, T TRANSFER YOUR MONEY BACK,,,,,,,,,,,,,,, SCAM AND FRAUD COMPANY
I was bay smartphone and has very positive experience with Tinydeal. Good service, good products. Thank you.
Great product, everything went fine, thanks! Received the item in time. Transaction went really smoothly. Recommended seller.
The tablet came from germany very fast, the keyboard and pen takes three weeks but that is ok for that long way. Good Shop
Thank you for devering my order on time, I was happy to chat to your customer service online. Job well done, keep it up
I'm very satisfied with mobile phone Xiaomi redmi note 4 phone I ordered and really fast delivery. It was a pleasure to shop in your web store.
Overview
TinyDeal presents a mixed reputation, with some customers praising the affordability and quality of products received in a timely manner, particularly from their German warehouse. However, a significant number of reviews highlight severe shortcomings in customer service, particularly concerning refund processes and order fulfillment. Many customers express frustration over long delivery times, lack of communication, and difficulties in obtaining refunds for undelivered or defective items. The overall sentiment suggests a need for improved customer support and transparency, as well as better inventory management to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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- Shenzhen, Guangdong, China
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Bak M.,
We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you. Would you mind emailing us at service@tinydeal.com with your order details and please reference this review as well? We will try our best to solve the issue for you. We always strive to give the best service possible and make customer's experience our top priority. Hoping for your kindly understand and we look forward to hearing from you.
Best Regards,
TinyDeal Team