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Acquistato è arrivato nei tempi previsti, fin qui tutto bene, appena arrivato il prodotto a casa si presenta gia aperto e privo di cuffie, all interno dello smartphone c'era installata l app di tinydeal quindi acceso il terminale da loro e configurato senza che nessuno glielo avesse chiesto, in piu non c'erano le cuffie, dopo un po di giorni lo smartphone aveva dei problemi seguiti da dei riavvi ho chiesto il cambio ma niente
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Dear Domenico l.,
Thank you for posting this and bringing it to our attention and we're terribly sorry to hear about that. We'd like to look into this for you.
After checking, we found that the phone is never sold with headphones together. What accessories it contains you could see from our Package Contents in product details page before you buy it.
As TinyDeal is a big company with over 12-years history, our customers have certain expectations. We won’t deceive any single customer. If you want buy some accessories which are not included, you could consult our online customer service. We will recommend for you.
As to the quality problem of the phones, our customer service has already sent you an email about the solutions of the problems on Oct. 26th, pls check it. If you have any other problems, you could reply that email directly.
Hoping for your kindly understanding. Thank you!
Best Regards,
TinyDeal Team