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TinyDeal
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TinyDeal

tinydeal.com
Portugal
1 review
1 helpful vote
Follow Fausto L.
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Paga novo e recebe velho e avariado
June 16, 2016

Paguei um telemóvel novo e recebi um usado e avariado, a caixa estava até rasgada.
Quando tentei reclamar era necessário fotos da avaria, deve ser para rir, não compro mais nada aí, fui enganado alguém no vosso armazém na Alemanha anda a brincar com os clientes.
O telefone já foi para o lixo que deve ter sido de onde ele veio.
Não vou fazer guerra por uma ninharia de 60 para mim não é nada, mas para a vossa empresa deve ser muito para fazerem o que fizeram.
Espero que não me contactem mais pois não falo com gente dessa laia.
Que faça bom proveito dos 60 e até nunca mais.
Fausto

Date of experience: June 16, 2016
TinyDeal S. TinyDeal Rep
over a year old

Dear Fausto,
We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you.
After checking, we found that you just bought one TV stick and one projector on our website of your order history, no phone.
Would you mind emailing us at service@tinydeal.com with more your order details and please reference this review as well?
Hoping for your kindly understanding and we look forward to hearing from you.

Best Regards,
TinyDeal Team

Italy
1 review
0 helpful votes
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DISPONIBILITA' DI MAGAZZINO NON AGGIORNATO
July 4, 2016

Valuto la mia esperienza non buona poiché gli articoli ordinati non erano indicati come non disponibili e sono stato avvisato con mail solo dopo alcuni giorni aver effettuato il pagamento.
Cose del genere non devono succedere.

Date of experience: July 4, 2016
TinyDeal S. TinyDeal Rep
over a year old

Dear Enrico,
We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you.
After checking, we found that we made a shipment just within two days after payment. It was normal. Hoping for your kindly understanding.
If you have any other problems, pls do not hesitate to contact us at sales@tinydeal.com, we will try our best to help you. And we'll never stop improving our service system and provide better service.

Best Regards,
TinyDeal Team

France
1 review
1 helpful vote
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Pas de traductions
June 18, 2016

Les modes d'emploi en chinois ou très mal traduits et écrites sur petite bouts papiers ( je veux lire confortablement et non de me rouler un joint!) Grâce à cela j'acheté des produits inutilisables parce que incompréhensibles. C'est pour cela que je me tourne plutôt vers les sites USA.

Date of experience: June 18, 2016
TinyDeal S. TinyDeal Rep
over a year old

Dear zdenek,
Thank you very much for your feedback. We are terribly sorry to hear about that. The problem you experienced was solved now, we have sent you an email, pls check it. We hope that you can believe that we are never stop improving our service system and provide better service for our customers. Thanks for your support.

Best Regards,
TinyDeal Team

Italy
1 review
0 helpful votes
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Ottimo prodotto
June 22, 2016

Ho acquistato questo smartphone che non conoscevo, ma mi ha sbalordito. Ottimo prodotto da ogni punto di vista, schermo con luminosità eccellente, fluido e veloce. Lo consiglio a tutti, niente da far rimpiangere agli smartphone che costano 3 e 4 volte di più.

Date of experience: June 22, 2016
Portugal
1 review
0 helpful votes
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Estou muito satisfeito com este vendedor, tanto a nível de artigos como a nível de serviços.
Compro com segurança e confiança. Não tenho nenhuma reclamação, sempre fui bem servido e atendido.
É e continuará a ser a minha loja de eleição. TinyDeal em primeiro lugar.
Já fiz muitas compras e espero continuar.
As encomendas sempre chegaram dentro do previsto.
Obrigado pela atenção.

Date of experience: September 4, 2017
Italy
1 review
0 helpful votes
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Ottimo venditore
June 30, 2016

Sito affidabile, è da anni che compro da loro. Ogni tanto c'è qualche errore, ma è umano. Da quando hanno magazzino in europa le cose sono migliorate, avendo tolto di mezzo i problemi relativi a dogane e trasporti. Da migliorare la quantità e varietà dei prodotti in magazzino EU.

Date of experience: June 29, 2016
Ukraine
1 review
2 helpful votes
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Your review will help othДоброго дня, сьогодні я хочу розказати вам про сайт Тинудеал. Я з цього сайта заказую вже рік. Це дуже гарний сайт, все приходить в строки. Найбільше мені подобається на цьому сайті те, що там можна купувати за ТД балли які заробляються таким образом:
-Пишу обзори на товари які я там купив
-За кожне подтверждение сайт дає 2 бала
-за виставлення фотографій сайт дає 5 балів
Таким чином 10 балів це 1$.
Я замітив, що на цьому сайті ціни не є дуже великі порівняно із другими інтернет магазинами. Ще на цьому сайті діє дуже гарні реферальна програма.
Ще є Оналйн-чат в якому вам завжди допоможуть які б у вас не були проблеми з вибором товару або доставки.
Отже я хочу вас сказати одне Tinydeal.com надійний сайт.
Заказуйте з сайта Тинудеал и не пошкодуєтеers learn about this website.

Please do not review if you are affiliated or have a conflict of interest with this website.

Date of experience: January 7, 2014
BO
1 review
0 helpful votes
Follow andres a.
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Ya llevo mas de dos años comprando en esta TinyDeal y no tuve ningún problema, todos los pedidos me llegaron, hubo una vez en la que no me mandaron el pedido pero me devolvieron el dinero, muy buena tienda recomendable.

Date of experience: July 14, 2017
Spain
1 review
1 helpful vote
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La primera venta muy bien la segunda un fraude
January 21, 2017

Les pedi un telefono movil y llego sin bateria despues de 20/dias y luego cuando llego la bateria el telefono esta roto y no funciona, y no me hacen ustedes caso, al final tendre que denunciar en grupo de delitos tecnologicos de la policia y denunciar en plataformas de redes sociales de fraude de tiendas on-line para que no le hagan lo mismo a otras personas.
Espero me cambien el telefono o me devuelvan mi dinero y solucionen este problema. La ley me protege y no han cumplido su parte del contrato.
Un servicio post-venta muy malo, no quieren recibir mis correos y me estan volviendo loco. Solo quiero una solucion pacifica al problema, pero si me obligan tendre que denunciarles.
Espero noticias suyas lo antes posible.
Me despido de ustedes atentamente. Gracias

Date of experience: January 21, 2017
TinyDeal S. TinyDeal Rep
over a year old

Dear angel,
We appreciate that you've shared your feedback and concerns. We're terribly sorry to hear about your negative experience.We would like to look into this for you as there seems to have been a miscommunication and we would like to help. Please check the email we have sent to you.
Thank you for your understanding and sudivdivort.
Best Regards,
TinyDeal Team

Spain
1 review
1 helpful vote
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El tiempo de envío ha sido correcto, pero el movil comprado el año pasado ha sido reparado 3 veces en la garantía. Primero empezó a fallar la pantalla, después el vibrador y por último ardió mientras cargaba la batería. El movil costó 210 y me dieron 25 por las molestias para comprar otro movil. No me pareció justo que me dieran 25 por un movil que me costó 210 unos meses antes. En Aliexpress ofrecen 1 año de garantía con sustitución. No volveré a comprar en ésta tienda.

Date of experience: February 24, 2017
TinyDeal S. TinyDeal Rep
over a year old

Dear Cristian,
We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you. Would you please provide us the order number or email us at sales@tinydeal.com with your order details so that we can check out more details for you? We always strive to give the best service possible and make customer's experience our top priority. Hoping for your kindly understand and we look forward to hearing from you. Thanks.
Thank you.
Best Regards,
TinyDeal Team

Brazil
1 review
0 helpful votes
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A equipe está de parabéns
July 11, 2017

A maioria dos problemas que eu tive, a equipe TinyDeal resolveu sem muita burocracia.
As vezes não é viável enviar para reparo um produto onde o custo do envio se torna caro.
Mas quando é enviado, vocês resolvem sem problemas.
Por este motivo eu dou os parabéns para a Equipe TinyDeal.

Date of experience: July 11, 2017
Mexico
1 review
0 helpful votes
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Mala experiencia
June 22, 2016

En la ultima compra con ustedes, me hicieron dos cargos extras de parte de Amazon e iba a haber una tercera para reporte la targeta de credito y la cancelaron, ya me la repuso el banco. Lo que espero es que esta desabradable expriencia no vuelva a suceder.

Date of experience: June 21, 2016
TinyDeal S. TinyDeal Rep
over a year old

Dear Vicente,

We're very sorry to hear about this experience. If you have any problems, pls do not hesitate to tell us. And we will try our best to help you.
We'll never stop improving our service system and provide better service. Thanks for your support.

Best regards
TinyDeal.com

Italy
1 review
0 helpful votes
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Tablet Onda v919 air
September 13, 2016

Il tablet è difettoso. Con il sistema operativo Android si spegne per surriscaldamento. Le indicazioni fornite tramite email non hanno prodotto nessun risultato. Le modalità per la eventuale sostituzione troppo difficoltose. Risultato: il tablet non è usabile e 134 euro per comperarlo sono solo soldi buttati via. Una vera fregatura.

Date of experience: September 12, 2016
TinyDeal S. TinyDeal Rep
over a year old

Dear Aldo,
We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you. Would you mind emailing us at service@tinydeal.com with your order number and please reference this review as well? We will try our best to solve the issue for you.
Hoping for your kindly understanding and we look forward to hearing from you.

Best Regards,
TinyDeal Team

Argentina
1 review
1 helpful vote
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Los mejores precios que encontré en la web, mucho más barato que en otras páginas chinas. El envío demoró demasiado tiempo, las cosas tardaron 70 días en llegar.

Date of experience: October 14, 2017
TinyDeal S. TinyDeal Rep
over a year old

Dear Christian C.,
Sorry to let you wait. It also depends on how shipping compnay works. We will manage to some other better shipping ways. Welcome to buy again here at tinydeal.com
Thank you.
Best regards.

Germany
1 review
0 helpful votes
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Netter Shop
June 25, 2016

Ich mag TinyDeal und war bisher mit all meinen Bestellungen sehr zufrieden. Bis zur Lieferung vergehen meist zwei bis drei Wochen. Ab und zu dauert es etwas, bis die Waren per Singapur Post versandt werden aber das hält sich in Grenzen.

Date of experience: June 25, 2016
TinyDeal S. TinyDeal Rep
over a year old

Dear Holger,
We appreciate your feedback. We'll never stop improving our service system and provide better service. Thanks for your support.

Best regards
TinyDeal.com

Mexico
1 review
1 helpful vote
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Excelente tienda
July 23, 2017

Calidad y variedad de productos y excelentes reseñas en los celulares esto hace muy práctico la compra los tiemposde entrega muy bien y buena asesoría si pudieran incluid más celulares con cobertura en México serían aún mejor.
Felicidades

Date of experience: July 22, 2017
Germany
1 review
0 helpful votes
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Artikelverfügbarkeit im Lager Deutschland 3 Stück, ein Artikel gekauft und nach der Bestellung noch zwei im Lager angezeigt, das passt. Nach 3 Tagen eine email bekommen, dass der Artikel nicht verfügbar ist und ich einen Alternativartikel bestellen, oder vom Kauf zurücktreten kann. Gut, da es dringend war ( Handy) den Alternativartikel genommen. Lieferung erfolgte dann zum Ende der vorausgesagten Lieferzeit noch pünktlich.
Email Verkehr aber sehr schnell und nett, da kann man nichts sagen.

Date of experience: July 26, 2016
Spain
1 review
0 helpful votes
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Compro habitualmente y con asiduidad en Tinydeal y siempre he quedado satisfecho. Los precios son muy buenos, las ofertas siempre interesantes, la información de los productos correcta y tanto el envío como el seguimiento de las compras aceptable. Lugar de confianza y recomendable 100%.

Date of experience: July 7, 2017
Spain
1 review
2 helpful votes
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Insatisfecha totalmente
June 17, 2016

He comprado un articulo, me enviaron la gama anterior(mas baja) y no me hicieron la devolucion del dinero, es decir, el excedente. Ahora me dicen que envíe el articulo y luego me solucionan el problema, pero yo ya no me fío. Puede ser que yo envíe el artículo y no me devuelvan el dinero y me quedo sin "el pan y sin el queso". Pero lo unico que sé es que en mi vida vuelvo a pedir algo por Tinydeal, nunca más.

Date of experience: June 17, 2016
TinyDeal S. TinyDeal Rep
over a year old

Dear NUR
We're terribly sorry to hear about your unhappy experience. We would like to look into this for you as there seems to have been a miscommunication and we would like to help.
Would you mind emailing us at service@tinydeal.com with your order details and please reference this review as well? We will try our best to solve the issue for you.
We always strive to give the best service possible and make customer's experience our top priority.
Hoping for your kindly understanding and we look forward to hearing from you.

Best Regards,
TinyDeal Team

Argentina
1 review
1 helpful vote
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Perfecto
October 16, 2017

Todo perfecto. El producto, el precio y el tiempo de envio. Excelente Tinydeal y el OnePlus 5.
Sobrio, refinado, un impecable acabado metálico. Buena señal de telefonía y WiFi

Date of experience: October 14, 2017

Overview

TinyDeal presents a mixed reputation, with some customers praising the affordability and quality of products received in a timely manner, particularly from their German warehouse. However, a significant number of reviews highlight severe shortcomings in customer service, particularly concerning refund processes and order fulfillment. Many customers express frustration over long delivery times, lack of communication, and difficulties in obtaining refunds for undelivered or defective items. The overall sentiment suggests a need for improved customer support and transparency, as well as better inventory management to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
60
value
60
shipping
61
returns
43
quality
58