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Tidestore has a rating of 3.5 stars from 525 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tidestore most frequently mention customer service, good quality and beautiful dress. Tidestore ranks 226th among Wholesale Clothing sites.
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Complete scam. Do not buy from this store. Have you noticed that all the neg reviews have messed up margins so you can't read them! All positive reviews are fake I got ripped off and so will you.
I ordered a pair of leggings from TideStore over a month ago and they still have not arrived. I even emailed customer service a while ago asking when my purchase would arrive and i still have no response. Not impressed.
Dear Kristina:
Thanks for your reviews. I’m so sorry for your displeasure in this shopping. But could you give me your order number so that i can check it for you? We will try our best to give you a satisfactory solutions.
If you have any questions, please write to me here: info@tidestore.com or service@tidestore.com
May you have a nice day!
Tidestore
I just received two pieces from the Tidestore online shop - they were all of good condition and very stylish, fall in love with the beautiful dress~~
I bought 2 pieces of casual dress and one hoodie at tidestore. The quality of the items is very good, exactly as the pictures showing. I'm satisfied with the hoodie that I ordered since I love the style very much.
This website doesn't even deserve one star! I'm from the UK and I have spent over £100. The trousers I have bought look NOTHING like the pictures. They are from Hong Kong, the leggings look like they are just plain fabric with a printed design into the fabric. The only thing that looks and feels okay is the panda jacket and I only bought that for my sister for Christmas! I bought some dresses and I am really dreading to get them! I am really fuming right now! I measured myself according to the provided measurements and they are too small! Have to give those to my sister aswell! Never ever shopping on websites ever again, had to wait god knows how many weeks for it and they are bad quality and don't even fit!
Dear Stacey,
Thanks for your review! I'm sorry for that you had an unpleasant shopping experience on our website. Could you please tell your order number? We will check your products with your order number and contact you. We will improve our customer service and solve your problems.
Our mailbox: service@tidestore.com
Thank you for your feedback.
Dresswe
I'm from the US, I ordered a hoody and I absolutely love it. There are many bad reviews about this website... But I can honestly say it is better quality than I expected. Took a little bit to get here, but what do expect when it comes from China. Haha.
I am really happy with this shopping experience on tidestore. I was worried at first but reading some reviews I decided to buy. Then everything turned out that my choice was great.The dress was gorgerous and fitted me very well. Thx, tidestore!
I am 6'0", and about 160 lbs. usually about a size medium. Fit wise, it's just about right, maybe a teensy bit clingy if you were looking for something looser. And I felt it was just a little too see through, so it's gonna need a slip. However, length-wise this dress came to about half way down my rear end. Not even close to a dress length, more like a tunic. Which is fine, that's what I expected. I'm six feet tall, things are always short on me. And the sleeves come to about my elbows. But as long as you know what you're getting, it's super gorgeous, lacy and feminine and stunning. I'm very happy with it.
I Bought a Jeans Jacket Jumpsuits. Great looks and the low waist pattern make it very trendy. The workmanship done on it is very adorable and pleasing. The jeans material used in it is of high quality and makes the jumpsuit long lasting for your use. By the way, I didn't intend to write this review in real name, but when I saw reviews and fond someone doubt the truth of the review with unreal name, so i write this review in real name. I hope this review can be helpful to other pepole.
I'm so glad i decided to chek for reviews about this website when i was about to place a large order. It's obvious the positive ones are written by people connected to the company, while the negative ones are undoubtedly from sincerely disappointed, angry customers. Anyways, given the amount and the nature of the plaints, i'd never risk buying from them. Better safe than sorry, so i'd rather buy from reputable websites and companies, knowing i'll get exactly what i ordered and having the means for returning and promptly be reimbursed if not fully satisfied, even if it might be more expensive. It's a shame most asian companies don't get the concept of fair and reliable internet selling based on trust that has to be earned, because they might sell to a few but in the long run their reputation will be completely destroyed and people will be more cautious and avoid buying from them.
Dear madam,
Thanks for your review! Every business has its advantages and disadvantages, so every business has both good reviews and bad reviews from its customer. All our business reviews whether good or bad are from our customers. Good reviews is the biggest encouragement to us, but we also accept bad reviews, bacause they can make us understand our disadvantage, our business will become better based on this. I'm sorry that you gave a bad reviews without shooping experience or evidence, which will be unfair to our business and other pepole, please don't do so to any business in future!
Thanks for your review again.
I bought a casual dress on this website. I love it, It fits perfectly and arrived way before the scheduled date. I was looking for a nice fall dress and this was a perfect match at a great price. I will definitely order from tidestore again!
Fast so schön wie dawanda nur eben international. Klar da haperts manchmal an der richtigen übersetzung wirkt alles irgendwie automatisch aber der rest hat mich umgehauen. Ein riiiiesen angebot! Ich freue mich jedesmal voll drauf ab!
I was about to buy something when I decided to read the reviews... all good reviews come from the most weird names, which made me question the veracity of them...
Dear customer,
Thanks for your review. Your worry is reasonable, I understand you. Werid name is indeed stange, maybe customers don't want to tell others their name and information in public place, so they use werid name. We are confident of our products, and I 'm really sorry that you give a bad review to our website without really shopping experience, which is not good to us and other pepole.
Thanks for your review again, we will do better in future.
Okay, first things first, I want to tell you that number one I did not receive my clothes, I order from their website. My mom and I ordered it on July 29th, and today is October 6th. Sadly enough, I could not trust these asian people anymore, even when I am asian too. I am disappointed to the fact that, I was excited to receive my clothes, and now I wasted my money on worthless things. Take my words, don't order this website again, trust me in 6 months you'll get your clothes.
Thanks for your review! I'm sorry that you had an unpleasant shopping experience on our website. Could you please tell your order number? We will check your products with your order number and contact you.
Our mailbox: service@tidestore.com
Thanks for your review again, we will do better in future.
I think this website is a complete scam! I ordered a coat several days ago they sent an email acknowledging my order and payment and then i haven't heard anything when it states shipping details will be emailed within 72hrs, i visited the live chat ad spoke to someone called daisy whom, when i asked to track my order sent a message back saying im busy email me!
I dont believe i will ever recieve this item and every good review is written by the company themselves trying to up there horrendous reviews! Please please dont waste your money i am considering reporting this website to the police, customer service is non existant neither are the products, and the reviews supposedly written by people are in broken english, please please dont waste your money or time i have even put a status on fb and asked my friends to circulate it so no-one else is ripped off!
Dear customer,
Thanks for your review! I'm sorry that you had an unpleasant shopping experience on our website. Could you please tell your order number? We will check your products with your order number and contact you. We will improve our customer service and solve your problems timely, too. Our mailbox: service@tidestore.com
Thanks for your review again, we will do better in future
I was hesitating when i made an order because of some bad reviews, but when i receive my dress, i was very satisfied. The dress is as beautiful as showed on the website, quality is great. My friends and colleague tell me it is suitable for me very well. Thanks tidestore!
On 2nd of September I placed an order no. ******* and paid for it and received email from tidestore which confirmed the payment the same day. On 23rd of September I received the package (long, very long delivery time). Upon opening the package I noticed that one product was missing, also when I checked on the package the declared value it was $11 instead of $37.40 the amount that I paid. As soon as I noticed that one product was missing I contacted Ms. Sandy from tidestore Customer Service Dept. asking for clarification on the matter. It's been two days and not even an email reply.
Lesson learned to never purchase again from them. Let this bad experience be a learning process to all of you and go buy somewhere else.
Should a representative of TideStore read this review, I still await clarification on the missing object from the package. Upon request I can scan the paper on the package which says the lower than real value, the order and payment confirmation emails and the emails sent to the Customer Dept.
Dear customer,
Thanks for you review about our website. Because this is international delivery, goods need to go through customes, and you choose super savings as logistics mode, so it is not too fast; the reason why we write lower value than real is to help you avoid taxation; on the other hand, because different products has different stock up period, your products are not send together, but your unreceived products in on the way to you, It will arrive you in recent days.
Our customer service has send you email to clarify your problem in detail, please check your mailbox.
We will supply better service in future, Thanks for your review again!
I received my overcoat promptly, as beautiful as it is on the website. The material and quality are great. Like its high quality and stylish looking, but the temperature is going on in recent days, I have to wear it a few days later.
I bought a dress for my girl friend, This is my first gift for my girlfriend and I had no idea about what to give her at first. So I was quite nervous also. Then while searching online I came across this store and the beautiful dress. I knew instantly she would look gorgeous in this dress. So I bought and gifted her the dress. She could not believe I selected this dress! She was very happy.
Just before the weekend shopping, I fell ill. So I couldn't go outside for shopping. Anyway one of my friends recommended this website to me. Because she had good shopping experience here. I bought three dresses from this website. And I am happy to say that all of my orders were processed in a timely manner. Also the quality and color was also perfect matching with the description on website.
Answer: Dear customer, Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via service@tidestore.com or reviews@tidestore.com. I’m looking forward to your reply, thank you very much! Best regards, Tidestore Team
Answer: Hi, dear, We are located in China and all the items are made here. Hope this would be helpful for you. Any other questions, please feel free to let us know at service@tidestore.com or reviews@tidestore.com. Have a nice day. Tidestore Team
Answer: Dear Emily, Thanks for your question here. Our phone number is 0086-29-68508332. If your phone could reach the international numbers, that would be okay. Any other questions, please feel free to let us know at service@tidestore.com or reviews@tidestore.com. Have a nice day. Tidestore Team
Answer: Dear customer, Thanks for your quetsion here. If you need in urgent, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Could you please tell me your order number so that we can solve your problem as soon as possible? If you have any other questions, please feel free to let us know at reviews@tidestore.com or service@tidestore.com. Have a nice day. Best regards, Tidestore Team
Answer: Mine took 2 months I only received 1 garment which was poorly made and did not fit, I attempted to return the item and the post office refused the package as no such address it was returned to me. I conversed with these people trying to resolve the issue, finally I reversed the charges on my credit card. The package sits to this day waiting for them to send a legitimate return label, if they want it back. I received no further e-mails from them after I reversed the charges, I will wait a year and a day and then donate the useless poorly made garment to Goodwill.
Answer: Good luck with that. I've been waiting since mid-December for a sweater, and now for my money back. Nothing - not even a response from these scammers.
Answer: I've checked both of them have been delivered and now have you got it?
Answer: Could you please tell me your order number so that I can check that for you? Thank you.
Answer: Thanks for your question here. The color choice button is under the price, some items just have one color, which is same as the picture. Some have more than one color, all listed under the price. Any other questions, please feel free to let me know at reviews@tidestore.com. Have a good day.
Answer: Hi, Thanks for your question here. After you entered your shipping address, you will see the shipping cost. We could ship by DHL and you could choose expedited shipping. Tidestore
Tidestore.com is an online quality fashion clothing store offering trendy clothes for women and men. Cheap wholesale clothes but great quality! Shop now!
Dear my friend Kimtrella:
Thanks for your reviews. I’m so sorry for your displeasure in this shopping. But could you give me your order number so that i can check it for you?
If you have any questions, please write to me here: info@tidestore.com
May you have a nice day!
Tidestore