We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
The app is easy to use and you know the price up front.
From beginning to end, great experience. Super simple process. Everything transferred immediately and zero hiccups. I highly recommend this app over the others!
Got our tickets to our phone easy to find and download.
Easy, tickets transferred quickly! Much better than Ticketmaster
Easy to buy but was nervous because we weren't getting the tickets until the next day. I was afraid it was a scam but they worked and It was easy to use them at the gate to get in. YEAH! I finally found a way to get tickets without hidden fees that almost double the price!
Everything was great except the outcome of the game.
Decided at 6:15 to go to a 7pm show. Got on tick pick, purchased the tickets and they were transferred to my account within 5 minutes! AND, NO SERVICE FEES! I'm in love 🥰
I was looking for Harlem Globe Trotter tickets, and I found excellent seats at 1/3 the price of other places for the same seats. There were no fees and the ticket transfer was seemless. Will use this app again.
Easy and great experience I will definitely use Tick pick again
Seats where great! It was my first bucks game and a very memorable one arena was fantastic and food and drink were amazing as well all around great experience
MY ELDERLY FATHER THOUGHT HE PURCHASED 2 TICKETS TO THE TEXANS GAME AND CHARGED $480.00 FOR PARKING TICKETS AND WAS LATER TOLD NO GAME TICKETS WERE SOLD AND COULD NOT GET A REFUND. WHY CAN'T YOU MAKE IT MORE ELDERLY-FRIENDLY? I CALLED 5 MINUTES AFTER THE SALE AND WAS TOLD NO REFUNDS. I FEEL MY FATHER WAS CHEATED AND WILL HAVE TO EAT THE COST. TICK PICK WILL NEVER OUR BUSINESS AGAIN. CROOKS.
This was mostly straight forward. I wish they would have shown where the actual seats were but we ended up getting lucky and having them on the end.
Bought tickets last minutes to the Texans-Browns game and my son and I loved it. Tickets were transferred immediately and we had no issues getting into the stadium to watch one of the best games ever. We were both super happy.
It was my first time using this app and was a little hesitant, but I got the tickets very soon after purchase without hassle!
Very user friendly. Great experience. Tickets were as advertised. 10/10
The site was easy to navigate and it was easy to obtain my tickets for the event
This is the only one I will use from now on! Best price with no fees!
No funny business when it came to this transaction
Seats were great
Received link for tickets very promptly
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.