We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
This was my first time using TickPick - and it was a seamless and easy process. There were no fees, and it was easy to monitor the price of the seats I was interested in. The tickets were transfered when they were supposed to. What a great platform.
Great experience, no fees, and the tickets arrived in plenty of time.
Literally nothing in taxes and fees compared to the other websites and apps you can buy tickets on,
Great App for ordering.
Great service and easy to have look set position.
Easy to catch up the price and information.
Bought my tickets for a great price download the tickets in my wallet on my phone seen a great concert.
Tickets were good priced spent a fair amount at the event but the suns came back 21 points in the last 3 min and won by 2 points in the last min! Was quiet a comeback
I got great ticket price, and it was delivered quick. I will use it again!
From getting my tickets to the game was great. No issues. My ticket came over quickly.
Bought Ranger tickets to MSG on TickPick. Transfer of tickets from TickPick to Ticketmaster/MSG was seamless, tickets electronically delivered 2 full days before the event, no problems.
If I could change one thing, it would be receiving the ticket link sooner. It was a Christmas gift, and I had to wait until the day before the event to forward the link.
We got seats that day for a great price. That is not always the case but for some reason the prices were great that day. The process was simple and the price did not change once we accepted.
Got tickets to Bills vs Steelers game. Process was easy and we had a great time at the game.
Tickets arrived quickly and as advertise.
We always go to Tickpick first.
I found the best price on your website after searching others. I had no issues getting my tickets. Would definitely use again.
Omg y'all gave me front row seat 1, and, because y'all did that for me, Travis Called ME AND MY SECTION OUT DURING HIS FEIN PERFORMANCE HE PUT THE SPOTLIGHT ON ME AND EVERYTHING BECAUSE I WAS GOING CRAZY DANCING ALL NIGHT AND HE ACTUALL CAME AND CALLED ME OUT! HIS WORDS WERE "YO YO YO PUT THE LIGHT ON SHORTY IN THE BLUE\BLACK TOP OVER HERE, SHE BEEN OUT HERE RAGIN ALL NIGHT, PUT THE LIGHT ON HER, CUZ SHES FEININ FOR MOREEEEEEEE!" IT WAS WHAT I ALWAYS WANTED TO HAPPEN THANK YALL SO MUCH...
I live TickPick! I have used several times with different venues and it is always fast, efficient, and transparent. I get exactly what I expected delivered quickly and digitally with ease. Wonderful user experience!
The app is easy to use and you know the price up front.
From beginning to end, great experience. Super simple process. Everything transferred immediately and zero hiccups. I highly recommend this app over the others!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.