We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
We checked on 4 or 5 different sites to find tickets for the game my husband wanted to see. This one had the best pricing and options and was the easiest to be able to see where the seats actually were. The tickets transferred effortlessly and my husband said the location of the seats was prime. Would definitely use this site again.
Best concert I have ever been too! The sights and the sounds
I was locked out of the AXS site because it had an old address in my account and it didn't match the current billing. Day of event, and they said 3-5 days tonresolve. So I used TickPick, purchased basically the same tickets for less money and had them in my AXS account within 10 minutes. Great experience.
TickPick had the best prices on tickets without all the fees! And ordering tickets is always easy to do!
Easy first experience. No added fees, easy to save your tickets on your phone. 10/10 recommend!
I didn't realize I needed the app to show my ticket. I downloaded at the door and immediately got it. Probably just as fast as people scanning their regular tickets. I will use TickPick in the future.
The event was AWESOME. I had some much fun with my stepdaughter. She was amazed an
First time I used the site and it was super easy to use. No hiccups. I'll definitely be a frequent user in the future.
Very happy with getting tickets. Had a great evening and night. Would buy again!
Stub what? Seat who? Tick Pick is head/shoulders above the others!
Admore Music Hall friendly, professional and courteous. A must! And Cymande was simply Cymande, We enjoyed the event, the band, the staff and the patrons.
This was my second time using this app, and it was tremendously great. Tickets were extremely affordable receiving them was extremely effective. We had no problem purchasing and entering the event it was a great time.
Tickets were sent to me via email. And I added to my Google Wallet. Nice and easy experience.
The best of the best performance! Janet did that st 58 and love better than I can! Salute to her because she gave me my monies worth!
Ticket were as advertised, great seats for a great price
I was having a problem with my purchase for Super Bowl tickets and within minutes was on the phone with a customer service representative who was solving my problem. I also received continued follow up after my purchase to ensure everything with the transaction went smoothly. I'll definitely be a future customer. Thank you.
Was a wonderful show, staff at the venue was very friendly - had a wonderful meet and greet with ms. Morgan
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.