We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
I found two pit tickets the day of to a show that sold out a month prior. Ticket transfer was flawless and the instructions were very clear.
Tracking the prices was super convenient and the best the price is the price not hidden fees
The concert was awesome and so were the extra singers, dancers and musicians. I wish he would of sang one song in English and one in Spanish.
The tickets came to me a few days before, so we were set. Once again, a great view from our seats. There's not a bad seat in the Toyota Center. Now if there was a way to guarantee a Rockets win every time we go, that would be awesome. Other than that, everything else was perfect.
Bought the most reasonable tix an hour b4 the event and received then in 15 minutes. Watched two amazing quarterfinals matches at the Delray Beach Open. I had to pay for two tickets, but the price was a steal for even just one person!
I was very pleased with the process of purchasing the tickets, this will not be my last time purchasing from TickPick I recommend this app to everybody.
Kevin Durant scored his 30,000 point. Great experience.
Fun game to watch, the Phoenix Suns coming back from 22 point to make it a game to the end.
* seats and transaction excellent transaction.
Superb transparency in buying event tickets! My experience was simply awesome and effortless - after finding my event and seeing the price, it was the same price at checkout! The only way to buy event tickets without hidden surprises!
Ordered Hershey Bear tickets at a great price. Tickets delivered to my phone within 10 minutes. No service fee. Will definitely use again.
Overall, my experience with TickPick was great! The purchasing process was smooth, and I appreciated the no-hidden-fees pricing. The tickets were delivered as promised, but receiving them within 24 hours of the event was a bit nerve-wracking. It all worked out in the end, but earlier delivery would provide more peace of mind. That said, I'd still use TickPick again for their competitive prices and easy-to-use platform!
I will only use tickpick because I know the price, all-in! My seat was great!
First transaction for us at the garden. Worked ok pretty simple but not well explained as to when and how we would get the tickets. A little concerning based on the expenditure not have them instantly...
But we got over it, was a great game
Great prices on the tickets, seat location was perfect for price of tickets and easy transfer.
Very precise and good instructions on how to obtain electronic tickets. Upfront with all in price with no surprises. Highly recommend using TickPick.
I had no problem with the transfer of the tickets they sent it email a few days before the game making sure I had everything downloaded correctly. Thank you.!
I received the tickets quickly, good experience overall. Will use again
Exactly as described and a fair price unlike ticketmaster.
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.