We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
I had some difficulties with password and technology. Customer service was extremely responsive and handled my issues immediately. Would definitely recommend TickPick.
Fast simple and easy! Love the tracking and price freeze!
Firt time user, really easy interface. Purchased tix 15 min before game started and got a nice deal on some great seats. Also save some decent money compared to TM. Thanks a bunch. Go Birds!
Getting tickets was seamless. Tickets were available within minutes of purchasing. Totally stress free. The game was a blast too!
A little leary using an app I'd never used for Super Bowl tickets. However, prices were great without added fees and the tailgate that was included was fun as well. Tickets received a few days before the game and we had no issues whatsoever. Will use TickPick again!
I researched a good while before buying Super Bowl tickets through TickPick. I found the app very responsive to changing prices and I appreciated the 360 degree seat views offered through the app. And I most appreciated the all-in pricing with no surprises attitude the very last step of purchase.
Tick Pick offered the best pricing and filters to search and monitor tickets. First rate experience.
Great time. Seats were great. A good buying experience
Fast easy and limited "other" costs. Great price compared to other ticket sites.
We bought this ticket for our son, who's in the Navy, and a lifelong Chiefs fan. It was truly the time of his life. The only thing that would have made it perfect is if they had won the game!
Having never heard of TickPick before and seeing that they had no additional fees, I was excited to purchase two tickets each last night, to two upcoming shows in San Jose (Dream Theater and Cirque du Soleil), without first looking at the artists' Web sites first which were sourcing tickets from TicketMaster. Long story short, I now feel like I got scammed by TickPick as I ended up paying a total of $686 for four tickets to the two separate shows, when in fact I could've gotten the same tickets from TicketMaster for $583 (just verified). Needless to say I won't be purchasing tickets from TickPick again...and silly me will do a little more research next time. Sigh. ~Wil.
TickPick was great from start to finish. Pictures of the view was accurate for my event. Tickets were transferred promptly without issue. No issues at the venue. Overall a hassle free experience
TickPick has been great, I use it for everything! Astros, Rockets or even parking downtown! Easy to use, you receive tickets right away!
Got 4 tickets for the NJ Devils game. It was easy paying for the tickets and receiving them was fast. Nice seats for a good price too!
Easy way to get tickets.first time I tried this way of buying tickets…thanks
We pulled into the parking lot and instead of going to the box office to purchase the cheapest tickets...
I pulled up the available tickets on TickPick and they had club level tickets for less than the
"get me in" tickets at box office. Arrived through ticketmaster was we were walking to the stadium
Great tickets! And for an amazing price
No hassle and was informed clearly when I called costumer service
***** Five stars excellent service the time I needed help they help me very fast!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.