We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Got great seats at a reasonable price on the day of the event. We had a technical issue accessing the tickets right before showtime. However, the TickPick support line picked up right away and helped us resolve the issue. I will definitely be purchasing tickets again from TickPick.
Pick.
We had great seats and an amazing time at the game!
Great tickets for best price out there for this event!
It was my fiancé's birthday, and I've always heard laughter keeps you young! I got us. Katt Williams tickets, and the prices were great for such a memorable experience. I loved having access to a true map of seatings in the venue, and everything was easy to navigate. Thank you, thank you, thank you!
Finding tickets from TickPick was quick and easy. Really liked the fact that ticket prices shown are the final price to pay and also received the tickets instantly.
I was able to retrieve my tickets through my AXS account with no problems. The seats were in the supporter section and we had a great time.
App worked great and seats in that section were $40 cheaper with Tickpick
Good seats for a great value. I would use this site again when looking for an event and would recommend it to others.
Quick and easy tickets delivered quickly electronically no hassle!
Great tickets at a great price, with such an easy transaction, made it a wonderful experience. I would highly recommend TickPick!
His first time in Omaha, and it was amazing! The seats were pretty tight and the venue was full. Bocelli seems to be getting better with time.
Easy purchase! No hidden fees! Will be using them again in the future.
We had such a great experience with my brother's first time ever being in a basketball game
To hear Andrea Bocelli's voice in person was amazing. Seats were in a good position. Unfortunately the speakers hanging from the ceiling obscured the central video panel. But TickPick could not expect that placement.
Tickets for Hans Zimmer were promptly available to claim and redeemed fine. Thanks.
Great fun with great people
Tickets were easy to access
Great deal
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.