On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
BEST PRICE BUY $50.00 +++ FOR THE EXACT SAME SEAT LISTED ON " StubHub" "Seat Geek" "Ticket Master" First time user I though I would shop TickPick prices to compare, I had to double check to make sure I wasn't seeing something wrong! After double checking the other sites I bought the ticket price was exact to the penny it shows on the screen. I consider myself a ticket expert I check eBay, Craigslist, Facebook and Seasons ticket holders blogs looking for a good deal. I will be using TickPick going forward. Oh by the way I ended up with an extra parking pass as i was sitting in the Stadium parking lot I figured I would try to list it last minute I priced it fairly it's sold immediately! I guess I priced it too cheap
We purchased Brandon Lake tickets in April for the pit in the left of the stage. Can I just say WOW! We also had access to the lounge and bathrooms at the back of the floor level so we weren't fighting all the people up top for refreshments. What we paid was a fraction of what they were selling for. Incredible! All tickets and emails confirmations were sent right after my purchase. No funny business. Ill definitely use Tickpick again!
I purchased two club level tickets for an NFL game from TickPick. The site offered the same tickets as others (Ticketmaster, SeatGeek etc) at a lower price ($100's lower). I had never used this site before, but had an excellent experience. I received the tickets the day before the event and uploaded them to my Apple Wallet. No problems whatsoever. I will definitely check TickPick again if I find myself attending another ticketed event.
Great time enjoying them at The Parting Glass; Saratoga Springs NY
If there could be one improvement, the way the mics were mixed it was very difficult to distinguish the lyrics as the singers mic was overwhelmed by the rest of the band.
I was taken by bus back to the Tom's and they didnt have any idea what my wrist bands was, waited for an hour to even get inside to sit down after half time. So I was not happy with that, there was a group of 10 of us that felt like we were stranded, I could have watched the game at any bar, but I thought this was part of our package.
Tailgate Connect was the perfect opportunity for our family to join a tailgate for the Alabama football game as out-of-towners. Everyone at the Bamas Ultimate Tailgate Team (B. U. T. T. tailgate) was so friendly and the setup had everything that we needed. We felt comfortable and enjoyed the experience! There were plenty of seats, drinks and food, and people of all ages. Highly recommend for visitors that want to join in the fun without having to worry about setup or cleaning.
Hot Wheels was awesome! 11 month old danced. The 3 year old was so excited he did something like Kramer that made us guy laugh!
Tickpick has made purchasing tickets as stress free as possible. Incorporating the fees into the pricing has been a game changer.
Was leery when I saw this place as an option to buy concert tickets. My brother mentioned he has used them multiple times with success. I therefore made the move and bought tickets and found it to be legit and easy to use!
Went to go see better lovers and they kicked me in the face... the price was awesome, the show was incredible, I would recommend this method for ticket purchasing to anyone.
It was really nice the place is huge the only think is that it was only one bartender for so many people, but other than that everything was good!
Overall was a cool experience to be able to go on the field but you stood in line and in the tunnel longer than you got to stand on the field. Free food and drinks were cool but it was just burgers, tenders, fries and hot dogs. Drinks were empty by halftime. Seats are first come first serve and nothing is assigned so if you're not the first 30 people to get to a stool you have to stand or sit inside and watch on the tv.
Best night ever. When Diplo runs up to me and wants an IG video, that was the best ending of my night! I bought my ticket, last minute. Go to see Flea, Outkast, Soundgarden, Nick Fleetwood, Salt n Pepa, Elton John, Stevie Wonder... the list goes on... just look at my *******@ericrigney
I had never used TickPick before, but I'm really glad I tried it! I found tickets that weren't available on the event's site, had them delivered to my email, and it was a really quick and easy process!
Chicago Bears Game vs New York Giants. It was a snowy Sunday, seats were great. I got what I paid for. Great time with my son.
I felt this was my best live concert of all time. I loved the stories he told us. Paul McCartney's performance was heart warming and a positive experience that is still influencing my life. It felt like I had a personal connection with him because his performance brought back years of memories with my husband since we both sang to songs from the Beatles and his solo albums and career. His music was the backdrop of my life beginning when I was fifteen years old intertwined with the day I fell in love and married my husband. My husband has passed but I play songs like "It's Getting Better". "All you need is love." If all goes well I hope to see him in the future. Stay well, Paul and Nancy." I Loved you, Paul, the first time I saw you on stage. You have given me life time of memories. Yeah, Yeah, Yeah! Forever my friend. 🥰🏻🤩
The Jets vs. Browns game was awesome to attend, as it was my sons third NFL game and my first. I had a great time, got cheap tickets for good seats and everything went off without a hitch!
Levi's Stadium is a modern Stadium in a great neighborhood. Almost every seat has a good view. The Stadium store is huge, and almost everyone shopped in that store. I was amazed as to how many people either liked or used their scooter to get hat game. The Stadium has a separate area for parking bikes and scooters. Only in California!
Overall experience was amazing, me and my friends loved it a lot! Would definitely experience it again. Only complaint is the seating, it was hard to eat cause the seats were so close and it was so many people in the suite.
I decided to buy a ticket less than an hour before showtime. The ticket was very inexpensive, and within 3 minutes, the ticket was delivered.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re sorry to hear about the experience you described, that’s certainly not the level of service we want for our customers. We’d really like to look into what happened and gather more details so we can help make this right.
At your earliest convenience, please send an email to our support team with your order number and any additional information you can provide. Our team will review the situation and assist you directly.
We appreciate you bringing this to our attention and hope to resolve it for you soon.