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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
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I had a concern regarding a purchase I made of a suite. With such a significant investment and 17 guests to invite, it was challenging to proceed without tickets in hand. I understand that the seller had until the last day to send the tickets, and he may not receive them until a week or two before. However, it was stressful, and I needed more than the buyer's guarantee that I would get the ticket because getting a refund was not my goal. I wanted this event to happen. With catering options and group commitment being part of a full suite purchase, the seller's delivery date should not be extended to the day before the event, unless there is an absolute 100% guarantee from the seller that they will deliver and be backed by TickPick with more than a refund guarantee, because finding a comparable replacement the day before is unlikely and a refund would be a huge let down to so many people. Please consider implementing this rule as a policy change. Thank you for your time and understanding in this matter. It was great to see the willingness to help, although I know your hands were tied due to your current policies. However, Valencia did her best to reassure me and help me as much as she could. It was greatly appreciated, and in the end, I managed to get the tickets 5 days before the event, which, unfortunately, multiple people canceled. Without the tickets in hand, I could not get a firm commitment from my friends. I was able to sell them online, so it was not a loss. Most of my friends did make it, and everything turned out great. Overall, a great experience, and I thank you for your service. Much better than StubHub in similar cases. Thank you
This was my 1st time purchasing tickets from TickPick and it was awesome! I will definitely use TickPick again in the near future for any event going forward. My 7 yr old and I had a blast at the Benson Boone concert! Seeing the happiness on his face once BB came out, PRICELESS! 🎤🎶
Very negative view of this site and app. Firstly I could not claim my tickets. Every time I clicked a link I was told to download the app, which I had already done. Felt like a dog chasing its tail. Got nowhere. Had to have tickets printed at the box office where I found that I was charged $26 over face value for each ticket. This was supposed to be a fair discount ticket site. Bull$#*!! Will never use again.
I bought our tickets on tick pick for the concert and within 30mts the Ticketmaster download was in my email I'll definitely use them again 10/10 definitely would recommend and we had a great time at the concert
First time user. EPIC NIGHT! Great seats, great prices. I thought I was being punked with the tickets prices. I will definitely be using TickPick for all future sporting events.
This was my very first time buying tickets from anywhere and I think I'll be purchasing them from here from now on. I had an amazing time at the Breezy Bowl! 10/10 recommend and will do it again!
I just wanted to take a moment to thank you for the incredible experience I had purchasing my tickets through your platform. Everything was so seamless from start to finish, and it truly made the process enjoyable and stress-free. Because of your excellent service, the entire experience was unforgettable, and I'm so grateful to you for making it happen. Looking forward to booking through you again in the future!
Hard to believe tickets were still available for a crucial late season Jays game but they were. And at a great price, not like the other company that gouges you!
No issues with ordering or receiving of tickets. Always giving updates of status and giving best cost options when prices drop.
It was one of the easiest transactions I've ever done! I love that they do not charge a fee too! They are just great to work with! 🎵🎶😍🎸🎙🎼
The game was great, I wish the A's would have won but it was still a great time out and the atmosphere around Sutter Health Park was very nice and we enjoyed ourselves tremendously and can't wait until next season to go to more games
First time using this and it was a great experience. Saved money and got to see my 1st Broadway show. I want to go see it again it was worth every penny.
I bought discount tickets to the second row of a Louis CK event only hours before it started. The transaction was simple and easy, and the standup was hilarious.
TickPick was super easy for our Shane Gillis tickets. Got them same day. Way cheaper than competitors. Love that there were no fees. Will definitely use for our future events.
The concert was great. But we chose the seats because they were advertised as aisle seats. They were not. We were smack in the middle of the row.
We’re glad to hear you enjoyed the concert, though we’re sorry for the frustration regarding the seating. We were unable to locate an order under this review, which makes it difficult to confirm what happened. If you could please reach out to our support team with your order details, we’d be happy to take a closer look. At TickPick, accuracy in seat listings is very important to us, and we want to ensure any potential issue is properly addressed.
The ticket purchase process was seamless. Price was excellent. Zero hiccups from purchase to entering the game. Giants won. All is well.
Not the fault of TickPick but this event was HUGE. 112,000 tickets sold, the Big House was a Full House. AA was not prepared for the influx of traffic and should have had a way better traffic moving system in place.
First of all I want to say thank you guys so much I had an amazing time also my ticket was so reasonable and other people sitting around me paid so much more so I really do appreciate this app thank you
Very satisfied with the price transparency, ticket transfer process and the overall experience. I would use the platform again.
We had a wonderful experience, the energy was wonderful. The day was beautiful and the Yankees won the game. What more can you ask for?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re really sorry to hear about the frustration you experienced trying to access your tickets, that definitely isn’t the seamless process we aim for. It sounds like there may have been an issue with the ticket delivery link, and we appreciate you taking the time to share what happened.
As for pricing, TickPick is a secondary marketplace where prices are set by individual sellers, not by us directly. These listings can sometimes be above or below the original face value depending on market demand, but we never mark up prices ourselves.
We truly appreciate your feedback and hope you’ll consider giving us another chance in the future. Our goal is to make buying tickets as straightforward and transparent as possible.