We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
TickPick is amazing! I would recommend it to anyone and everyone I will definitely be usuing TickPick again! Such an easy process! I'll be deleting SeatGeek now!
Very easy to use and love the straightforward pricing, makes it easy to understand pricing
Great way to buy tickets, it was easy to download. Will definitely use tick pick again
It was amazing to find the tickets I was looking for without paying more in fees than the cost of the ticket! Will definitely be using this again.
Tick Pick was awesome, I received my tickets right away, and obtained them on the ballpark app. No issues to report. Just an overall easy process.
My 1st professional hockey game and it was Awesome. Las Vegas Golden Knights Won and the Seats were great!
It was the rock n roll experience I've been waiting for!
Best seats I've ever gotten for such an affordable price! Love the transparency
Great experience overall and the concert was amazing!
First time using TickPick and really enjoyed the experience! Easy to find seats and no fees!
Ordered AND received tickets weeks in advance of event. No issues. Will definitely use again.
TickPick has been my new favorite app to buy tickets for same day events
Tickets were in my account in plenty of time and worked seamlessly at the stadium.
I made my decision to go to the Cardinals game a couple of hours before the start time. It turned out to be one of if not the best games I've seen.
Great. Event was sold out at ticket counter I went on Ticpick and had my ticket transferred to me in time to walk inside well before first pitch. Cool.
So far everything has been great. Easy to use and good prices.
Such a surprise to have access to the Germania Club! Thank you to whom ever sold me the Cure Tix in Section 107! Great seats and wonderful show!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.