We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
I ordered tickets for the wrong game. I got the answer I expected. No problem. But the email didn't use my name, just an initial and that was very offensive to me. I know you don't care, so $#*! you!
Everything went perfectly. Seats were great. Parking under the stadium was awesome. The concert couldn't be better.
Enjoyed the concert had great seat selections available being that I ordered my tickets two days before the Beyoncé Cowboy Carter concert
Everything is simple and fast with the best prices… Thank you, it's good to have fun with out emptying your wallet
Last minute decision. We got great tickets for an awesome price! And to top it all off the game was a no hitter until the 8th and then balls started slipping through. In the 10th the Yankees won!
Being able to attend his event was a great experience with TickPick. From searching for seats for the particular event we wanted to see, seat selection, price, and the seamless transfer of tickets to my phone for entry into the event. The event itself was also awesome. Much different than the last time I purchased tickets to an event like this, where they had to mail you the tickets. We will do this again in the future.
Awesome experience at Everwise! Great acoustics and great performer! Will definitely go see him again!
The seat was in a great location in the nosebleeds and fabulous price point for location. Could see the batter's box perfectly from above. Lots of fans from both sides. Good energy and lots of fun. No cup holders available to give your hands a break. Bottom line this was a great seat to watch and enjoy the game.
My family and I had the best time watching the Savannah Bananas play against the Firefighters at Fenway park in Boston! What an experience! Both teams put on the Best show especially it being as hot as it was that day.
Took my daughter to Lincoln Financial Field to experience the Club World Cup. Tickets were purchased and saved instantly and we thoroughly enjoyed the game and made Memories that will last forever
Was delighted to know that cost included all the fees and tickets were delivered promptly. No unexpected hiccups.
Tic Pick was very easy to use, clear and simple instructions buying the Tickets. A couple of weeks before the game Tic Pick sent me an email with a link to the site to claim my tickets, I claimed them electronically and used my phone to scan the tickets from the site to get into the game... Very happy with the ease of the experience!
So happy we chose TickPick for our Orioles vs. Mets tickets! The seats were amazing, it was fun exploring a new (to us) stadium and our Mets won in extra innings so a win-win all the way around!
Ticket prices always fair. Just give yourself time to receive digital tickets. Don't try to do it walking in.
Everything was awesome. Would definitely recommend using the site for the best prices and ease of access
It was excellent the app is easy to use. Had no problem finding tickets or seats when we got there. Pancho Barraza of course was amazing! Can't wait for the next concert we get to got too!
No Bs ticket price is what you see, someone sitting next to me paid 14 dollars x4 more a ticket + service fees. I told him about TicPic
Buying in this app for my sporting event is so easy and convenient, plus they have the cheapest prices I could find. Totally will keep using them in the future.
I found TickPick on Instagram and wasn't sure at first if it was legit—but to my surprise, it was 100% legit and honestly one of the smoothest ticket-buying experiences I've had. I will be using this service again!
Just an amazing experience my first time using TickPick. Will definitely use them again going forward
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.