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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Fine. There were no major issues just wanting Cdn funds listed if concert is in Canada. Least that can be done.
I prefer that u have Candaian amount listed as well instead of just USD. I have to quickly do the conversion math wasting time.
Misrepresented who you are, I overpaid for these tickets. It is clear your service is not honest.
This was my first interaction with this service and I found it to be very customer friendly.
I purchased two tickets with the face value of $56.65 a piece. But my card was charged for $274.60. So I was overcharged $161.30. Are such transactions legal in the US? I did not think so. I would appreciate an explanation so that I can avoid bothering a lawyer about this incident. And BTW, I did not get any warnings that I was paying more than the price I saw on the ticket. Regards,
Mieczyslaw Kokar
The purchasing was easy but the non notification is unsettling. Monies taken but no proof of tickets.
It was easy to use but we could have parked for $90.00 in the same garage instead of the $140.00 we paid
No problem with quick delivery of tickets; process went smoothly
Wish ticket could be in hand faster, but still time hoping it not last day while we travelling
So far so good. I'd prefer to have the tickets in hand rather than waiting for them. Not sure if they will arrive.
I don't want to leave a review as i haven't done anything but purchase tickets that i can't even print
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Tickets were received without any trouble. I was pleased with the ease of use.
Dont plan to use again. The order needed to be cancled at check out and it wouldnt leae the page until i said next.
They was Accommodating, it was easy to Navigate. Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members