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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was very easy to use and navigate. I got my order within minutes. I would definitely use them again.
After I order my tickets. I got a confirm in 10 or 15 minutes so I approve of the website business. They were helpful to me.
I understand that COVID has thrown a lot of kinks in plans - but I spent over $800 on two tickets to a show scheduled for August of 2020, and has been rescheduled twice - now set to play in OVER A YEAR from now - and i'm unable to request a refund.
Moreover, I can't get through to a single person either through their online chat feature or their phone support.
This is a sham of a company, who clearly has zero interest in servicing their customers to any extent.
When me and my wife are walking through the door until then I will say how great it was only time will tell.
Glad to do business with this service. Explained in great detail about the theater and the performance.
So My Row And Seat Number Were Different From What I Paid For, But I Still Was Able To Go To MY VERY FIRST UFC EVENT! I Had Such A Great Time! I Was Worries My Ticket Would Never Come, But My Ticket Finally Came Two Days Before The Event. I See Scam Posts All The Time, But They Looked Out For Me. I'll Use Them Again!
I Haven't Gotten My Tickets Yet, BUT! Checkout Was So Smooth And They Helped Me Understand Everything. They Also Sent Confirmation Emails And Order Numbers ASAP Too.
Never received a copy of my tickets via email which it said I was supposed to. I got charged for them, so where is the copy of my tickets
It took me 8-10 attempts w/the payment tab, I even had to log out & back in to the website several times, before I could get it to except my debit card.
Easy to purchase tickets and will
Use this website for further purchases in thickets and will recommended
Updated information very quickly always a good experience no matter what! Even though I backed out of a few couple of purchases I was still able to get decent tickets at a decent price and that's exactly what I was looking for.
This was able to tell me everything I liked the way it said what I was going to charged for exactly would like a bit more where all charges come from but helpful none the less
It's was easy to set up. Everything went well. Billing was also easy. You need to check the site out
I found what I was looking for and was able to buy my tickets quick. Gave me choices of how I would like to receive my tickets. Overall, it was great.
Very quick on buying the tickets I want. Will definitly use again when looking for tickets last minute.
Great page it help me a lot y to find tickets, even tho I'm not from Houston Texans, so I recommend this page
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members