From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The process was great and they were fast in emailing me everything to have my tickets so I wasn't worried about this being a scam.
Painless, quick and easy transaction. Had never used this site before but will be using for future purchases.
No problem getting tickets! Great deals! Thanks to tickets on sale I am now going to watch The Bruins!
Ordering and getting the tickets was quick and easy. Payment options are great and secure and I received an email confirming my ticket purchase immediately. They also sent another email the following day so that I could confirm that I had received my tickets, with a link to receive help in case I didn't. I've never received this level of customer service BEFORE running into problems! I will definitely use them again!
So far everything's gone smooth and I definitely would use them again. I'm just waiting on the electronic transfer and it sounds like I'll receive it tomorrow.
BUYER BEWARE! They change their cancellation policies. THEY HAVE RAISED THEIR FEES to cover the refunds and credits they offered last year. Credit card disputes will be treated punitively when you attempt to get a credit for your cancelled event. They will fight you tooth and nail. DO NOT BUY TICKETS FROM THESE GUYS!
Very easy to get through and figure out. Would definitely recommend and will use again in future ticket purchases.
Fast and quick easy service you can ever find, please understand this is the best online service you can get fast and easy service.
I would never buy from this site again! Sold me tickets for $400 each then changed my seating to $#*!ty seating, $100 each ticket. However they refused to refund me more than $100 total. So i paid $350 a seat to sit in seats that sell for $100 each. I am disgusted with this! There is no way to refund me unless I cancelled going to the event. Please DO NOT BUY FROM THIS SITE! SCAM!
The tickets came as soon as the website said! Emails where very detailed on what to do and overall would recommend to anyone!
I recieved my order confirmation. I am ready to see what the show and artists have to offer for my lady's birthday.
DO NOT EVER purchase tickets from
This site. They did not refund me due to Covid which was not our fault this happened and the event being cancelled, they gave me a credit with time frame of 6 months or expires and told me pretty much go find another concert when can't go due to Covid! All people are out of all this money on cancelled concert when obviously that's what we wanted to go to. Refund to costumers, that's good costumer service to make costumers happy. So they stole money and now out over 200. Horrible and ridiculous, couldn't even talk to someone on the phone only email. They did not care, they got there money. Terrible costumer service. I'm
Telling you don't ever buy from this site!
I pushased Motley Crew Def leopard tickets for $854 and after three days I have not received my tickets and they do not respond to my emails. I just filed a complaint with the better business bureau do not do business with this company. My order number is ******* They continue to ignore my emails. Stay away! I cannot express this enough stay away from them.
Easy site to maneuver. Although i was nervous That the site said my tickets would be sent by the day before the show. I got my tickets within 24 hours of ordering. Thank gosh because they're for my daughters birthday a month before the show and I wanted to give her a paper stating we have the tickets. I was very pleased with everything.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members