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TicketsOnSaleReviews 35,262

3.8

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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52,959 reviews
Mississippi
1 review
0 helpful votes
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Good
March 18, 2021

Good just takes awhile for tickets to come threw but overall a good place to buy tickets from thanks

Date of experience: March 18, 2021
Wisconsin
1 review
0 helpful votes
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Easy & convenient
March 17, 2021

Was able to select tickets by seat location or price, and was able to find seats in the front row of my section so I don't have to worry about our view being blocked. My son is going to LOVE this experience!

Date of experience: March 17, 2021
Florida
1 review
0 helpful votes
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Great experience
March 17, 2021

Fast and easy. 3 clicks to buy and pay. Hope my kids enjoy the Marlin's experience and spend a great afternoon in a familly atmosphere.

Date of experience: March 17, 2021
Arizona
1 review
2 helpful votes
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SCAM
March 16, 2021

This site is a major scam. Beware! I placed an order for two $50 tickets and was charged $275! I went to their support and told me they could not refund the charge. Don't make the same mistake I did, use another ticket source.

Date of experience: March 16, 2021
Florida
1 review
1 helpful vote
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Don't do it...
March 16, 2021

They advertise postponed, or cancel event will reimburse... THEY DON'T... stuck with tickets I can't use... valued at 100 dollars... I paid 277.00 dollars for... SERIOUSLY?

Date of experience: March 16, 2021
New Mexico
1 review
0 helpful votes
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Good
March 15, 2021

Great website. Would purchase again from this site. I am so excited and everything went smoothly when buying tickets.

Date of experience: March 15, 2021
Arizona
1 review
0 helpful votes
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Purchased Miami Open tickets back in January 2021. Went to TicketsonSale for order status 2 weeks before event and found they had cancelled my purchase. No money was refunded to my credit card, no email was sent with regards to the canellation. After talking with customer service they sent me a credit for the tickets. This was a problem because we are traveling from AZ to go to this event. They found tickets that were further away from the tennis courts and more expensive. I paid 25% more for the tickets and we are sitting 25 rows higher in the venue. They wouldn't waive their transaction fees. Horrible situation caused by TicketsonSale but what can you do (this was a gift) when all they offer is a credit and not a refund. I will never use them again.

Date of experience: March 15, 2021
Iowa
1 review
0 helpful votes
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Transaction was smooth. I will update my rating once the tickets arrive. If all goes well I will be doing business again. Your order has been confirmed by the seller.

The seller has informed us that your tickets will be shipped or emailed on the date listed below.

Estimated Shipping Date: 9/1/2021

We will send you another email with the tracking information or download instructions depending on the delivery method for your tickets.

Date of experience: March 15, 2021
Nevada
1 review
0 helpful votes
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Excellent service
March 15, 2021

Excellent service and fast transaction, good description of the product and excellent customer service

Date of experience: March 14, 2021
Texas
1 review
0 helpful votes
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Very good
March 13, 2021

First time using. Very easy to navigate and was a very fun experience and can't wait to buy from again

Date of experience: March 13, 2021
Nevada
3 reviews
1 helpful vote
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I bought 2 tickets for a Halsey concert, and I made the purchase on 01/21/2020. The amount total was $385.21. The concert got moved to 2021, but then eventually cancelled when I got an email on 01/22/2021 saying that. They refused to give me a refund, and gave me store credit instead of $462.25. I didn't want that at the time as I wanted my money back, so I kept trying to file disputes with them, PayPal and my bank with no luck whatsoever. I recently bought 2 tickets for a festival coming up in September using my store credit, but they didn't allow me to spend the $462.25 coupon anymore. I was only given the $385.21 amount to use for the store credit because they changed the amount for me due to the amount of times I tried to make a dispute. I'm very disappointed with the company, and I'm very upset I didn't get the store credit or money back that I deserve.

Date of experience: March 13, 2021
North Dakota
1 review
0 helpful votes
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Jojo siwa
March 12, 2021

It was good and happy how it went. Fast and easy. My girls are excited for their first concert ever!

Date of experience: March 12, 2021
Florida
1 review
0 helpful votes
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It was straight
March 12, 2021

It was straight. I lowkey fcks with it. Moms bought the tickets for me and im trynna get the official tickets.

Date of experience: March 11, 2021
Nebraska
1 review
0 helpful votes
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Pricey
March 10, 2021

I was surprised with the enormous fees added on to the price of the tickets! Ridiculous. There was no breakdown of the fees. Just looked like a fee for the sake of adding a fee.

Date of experience: March 10, 2021
Florida
1 review
0 helpful votes
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Excelente servicio
March 8, 2021

Fue muy fácil, rápido y seguro hacer la compra. Presenta una guia de compra que hace mucho más facil realizar la misma. Excelente.

Date of experience: March 7, 2021
Texas
1 review
1 helpful vote
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Tickets
March 7, 2021

Great site and easy to use. Its nice. It's good. I have to type 100 characters so here's your characters.

Date of experience: March 5, 2021
California
1 review
20 helpful votes
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Selling fraudulent tickets
March 1, 2021

Very simple buy ur tickets somewhere else I hope u read all these bad reviews. They are real! Tried to sell me tickets that were in one section, but gave me some other tickets. Luckily I used a credit card because they wanted to keep my $ for the wrong seats they sent me. Run as far away from this company, the way they stayed in business is by keeping everyone's $ from canceled events due to covid. Wow I thought it was against the law to do things like that during a pandemic?

Date of experience: March 1, 2021
New Jersey
1 review
0 helpful votes
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All good
February 28, 2021

Easy to use the system. Excited to give these to my Harry Styles-obsessed daughter. She is gonna flip out with excitement when she sees the tickets!

Date of experience: February 26, 2021
South Dakota
1 review
2 helpful votes
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I googled the Premier Center in Sioux Falls, SD for hockey tickets and clicked on the first site that came up since it looked legitimate and had links all about the center. Bought tickets and happened to see a ticket master price on another site for 30 bucks less per ticket. Literally 90 bucks out the window for absolutely nothing. I don't know how this company stays in business.

Date of experience: February 23, 2021
North Dakota
1 review
0 helpful votes
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Easy as 123
February 20, 2021

Simple to use. Only took a matter of minutes to purchase tickets. Just have to wait to claim them. Hopefully that is as easy.

Date of experience: February 18, 2021