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TicketsOnSaleReviews 36,531

3.8

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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Canada
1 review
0 helpful votes
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Great job
December 23, 2024

Thanks guys. Quick and.painless. Will use it again! Highly recommend.

Date of experience: December 16, 2024
Oregon
1 review
0 helpful votes
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Easy to purchase and manage ticketing!
December 23, 2024

TicketsOnSale is a really efficient and easy way to purchase tickets. Never have had a bad experience with them.

Date of experience: December 10, 2024
Georgia
1 review
0 helpful votes
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Surcharge too high
December 23, 2024

33.00 dollars is too high want purchase through them again if l can help it

Date of experience: December 13, 2024
Canada
1 review
0 helpful votes
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Just didn't understand where exactly the seats are. Didn't know where the rows start.

Date of experience: December 19, 2024
Canada
1 review
0 helpful votes
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Made to do this
December 23, 2024

The experience itself was fine, wish I wasn't forced to provide feedback to confirm my purchase though

Date of experience: December 13, 2024
Massachusetts
1 review
0 helpful votes
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Sneaky
December 23, 2024

Googled Ticket Master, Tickets on sale was the number one thing at the top of the list. I saw tickets and clicked on it and purchased tickets. Then received aa email that transferred tickets to ticket master. Went in and checked and the price was more than it would have been purchasing them from ticket master. Seams like just short of a scam so I will call it sneaky. I guess thats what I get for not paying attention, but I guarantee I will never buy from tickets on sale again.

Date of experience: December 13, 2024
New Mexico
1 review
0 helpful votes
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It's okay
December 23, 2024

Wish that there would be more communication and transparency between the ticket seller and buyer.

Date of experience: December 13, 2024
Canada
1 review
0 helpful votes
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Don't know yet
December 23, 2024

Ok, easy to do, Hope my tickets will be available when it's time

Date of experience: December 16, 2024
Canada
1 review
0 helpful votes
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Easy process
December 23, 2024

I am always nervous with online purchases but this was a very smooth experience. I'm excited to get the tickets.

Date of experience: December 13, 2024
Massachusetts
1 review
0 helpful votes
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Review title
December 23, 2024

My experience purchasing tickets online with your service was quick and easy. Very user friendly

Date of experience: February 6, 2025
Florida
1 review
0 helpful votes
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Ordering tickets
December 23, 2024

Easy to use id use it every time. I'm only responding to this because of your he email I received. My only negative response is happened to respond to this email! Lol

Date of experience: December 16, 2024
Colorado
1 review
0 helpful votes
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So far so good
December 23, 2024

I will give a more in depth review after I have been able to attend the event.

Date of experience: December 13, 2024
Colorado
1 review
0 helpful votes
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Good
December 23, 2024

Tell me what the service fee is so im not flabbergasted when i checkout

Date of experience: December 16, 2024
Maryland
1 review
0 helpful votes
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Fine
December 23, 2024

This is my first time using the TicketsOn Sale service, and so far, it looks fine. I found a better price for tickets and quickly received a confirmation number, but I am still waiting for the tickets.

Date of experience: December 13, 2024
El Salvador
1 review
0 helpful votes
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It took me over 6 interactions to finally get a coupon for a cancelled concert. After applying it to my order it was unclear and I had to call again. 25% service fee on an $1,800 purchase is outrageous.

Date of experience: December 13, 2024
Ohio
1 review
0 helpful votes
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Fast response
December 23, 2024

From tge time I ordered the tickes and the time I received them so great. Thank you for the speedy time!

Date of experience: December 3, 2024
Illinois
1 review
0 helpful votes
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Convenient purchase but hidden fees
December 23, 2024

We appreciated the convenient way to purchase the tickets, however, the fees were exorbitant. My tickets were $36 each, so for two tickets we should've been charged $72 plus a small fee. We were charged $111. Unacceptable. I would like to see a breakdown of the charges.

Date of experience: December 13, 2024
California
1 review
0 helpful votes
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Easy process
December 23, 2024

Easy way to purchase tickets and the transfer was smooth, thank u

Date of experience: December 18, 2024
Michigan
1 review
0 helpful votes
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Tickets
December 23, 2024

My experience was good and I will purchase again. Thank you.

Date of experience: December 7, 2024
Colorado
1 review
0 helpful votes
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Unclear
December 23, 2024

The tickets were easy to purchase however you are asked to have a tremendous amount of faith in the company as the tickets don't actually come to you once you check out. Only a confirmation email and you have to wait until a couple days before the show for them to somehow get delivered to you? This is not clear from the onset.

Date of experience: December 13, 2024