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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Great
Nice service
Easy Quick Efficient!
It was easy to select what seats we wanted.
Everything great
First time I have used this service... easy and quick
Sent me the wrong ticket seats and they tried to tell me it was an upgrade of seats...from the sidelines to the end zone,,,don't think so. But issue was resolved
It was easy to use and very understanding didn't have a hard time.
Very fast and easy to understand.
Saturday can't come soon enough!
Your site is user friendly. Thank you.
OK but confusing
Site was easy to do no problems.
Really quick and easy process, but would be nice to know specific seat location if that is possible.
It was very easy and I like that you had paypal and that it was slightly less expensive, in terms of servicing fees, than alternative places.
All Good
As expected
Shopping experience was very quick and easy to navigate
Yes good
Way to expensive. And it is not made clear enough that the prices are in US. Very disappointed, I did not have a good experience to say the LEAST.
Website said you could get tickets an hour before game which would have been 630pm but the place closed at 5pm... might want to change that
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members