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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Thanks looking forward to the show glad it was so easy to get tickets!
Easy, quick ticket ordering experience, 0 issues
Everything went smoothly. Cheers.
IT was easy
Thanks
If they get here that is...
High service fees
Quick and very easy to buy the tickets
Can't wait to hear joan! She was awesome. Thanks
GOOD SO FAR...
Great so far
Great
Make my shopping so easy thank you
Yay... Needed to buy 2 extra tickets and it booted me off several times
Thank you! I was charged over $400 for 2 $55 ticket...not happy
Website is easy to use.
I'll know how happy I am once the tickets arrive.
It was easy to get the tickets I was just trying to see how to get VIP tickets.
Annoying. I also don't like that the tickets came in someone else's name.
Found nice tickets at a decent price
Hi.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members