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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Easy and not time consuming but alittle pricey since it was an electronic ticket
The service fees are very high for an electronic transaction.
Quick easy and reasonable prices
The site kept rerouting and it took me about 15 min to purchase my tickets.
Quick to order tickets and fair prices
Quick and easy. I have not used the tickets yet so that is why I only gave 4 stars to the last 2 questions. Have no idea if the seats we got are worth the price we paid.
Very easy to make purchase
Your priced will never use your site again four times the price could of bought the tickets from the box office for a fraction of the cost
First time using this, so far so good.
Convenient and less expensive than other sites (so far, at least!)
Easy
Fast and easy to navigate
Seamless transaction, can't wait for the concert date!
My wife was surprised that I managed to get tickets considering how this same show has been sold out months in advance for the past two years.
Ok
Seems smooth.
I could see exactly where our seats were in relation to the stage and the process was quick and easy. Once I received the link to my tickets, I had to make several attempts to download my tickets successfully. The links didn't work until an email was resent.
Okay except the price of course
Very simple and easy to understand
Would do it again!
So far my experience has been quick and simple let's hope it's that simple
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members