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TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
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I WILL NEVER again use their services and will warn everyone else not too the same. I purchased (2) $133.00 AA zone seating for the best front seats in that area, as there were several other cheaper zone tickets behind these for a lot less money. (I paid over $350 for two tickets) It wasn't until after I ordered and paid they sent the cheaper back seats tickets (Row GG which were listed on their site for $78.00) seems they didn't have nor could they even get the better seats, but left them up for sale. Several days later they still had the $133.00 zone tickets listed for sale, so trying to scam others the same way with a bait and switch. If they only had the cheaper row GG $78.00 tickets, the better $133.00 should have marked as sold out. You pay for the listed more expensive tickets (bait) and they send out the cheaper ones saying we told you zone seating (switch). I feel this is huge scam and they are ripping people off right and left, to get their money. But they are only losing customers as I will NEVER use them again! BUYER BEWARE!
I'm glad I bought me tickets on this website
Good job delivered on time easy and user friendly online process
Fast & easy
Ok
?
Good
Great so far!
Convenient!
It was great! Only thing is that I wish it explained where my seats were located exactly but overall great experience.
Good great
Easy to use, I just rarely recommend websites to people, as it doesn't really come up in conversation
It was fine
I would have liked to see where the seats were when ordering but I was very satisfied with the seats and the experience in general.
Very quick and easy -- enjoyed being able to use PayPal vs. having to go grab my credit card.
Very easy to use
Ticket markup and service charges are outrageous.
So far has been an easy, stress-free process.
I would not offer an opinion either positive or negative.
Cool! Wonderful show!
Answer: I thought I was buying direct from event site. Obviously I did not to research or read fine print. Never again. Don't buy from them!
Answer: Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible – helping millions of fans attend events they love. The TicketSales.com 100% Guarantee ensures all tickets are Authentic, Accurate, and On Time. TicketSales.com has a 4.6/5.0 Customer Review Rating across the web, making it one of the most trusted sources for online resale tickets. Any issues with ordering can be resolved by contacting the Customer Care team 9am-Midnight Eastern via Phone, Live Chat, or Email@ https://www.ticketsales.com/content/contact.html.
Answer: Good luck because the only thing you'll be able to get is a message saying "We apologize, but we are experiencing a high volume of chats at this time. If you would like to leave a message for our team, please enter "message" and our system will help you send a priority message to our team. Otherwise, enter "continue" to continue holding and a member of our staff will be with you as soon as possible." for 3 hours!