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TicketSales.comReviews 2,211

3.4

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From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

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David C.
27 reviews
0 helpful votes
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I WILL NEVER again use their services and will warn everyone else not too the same. I purchased (2) $133.00 AA zone seating for the best front seats in that area, as there were several other cheaper zone tickets behind these for a lot less money. (I paid over $350 for two tickets) It wasn't until after I ordered and paid they sent the cheaper back seats tickets (Row GG which were listed on their site for $78.00) seems they didn't have nor could they even get the better seats, but left them up for sale. Several days later they still had the $133.00 zone tickets listed for sale, so trying to scam others the same way with a bait and switch. If they only had the cheaper row GG $78.00 tickets, the better $133.00 should have marked as sold out. You pay for the listed more expensive tickets (bait) and they send out the cheaper ones saying we told you zone seating (switch). I feel this is huge scam and they are ripping people off right and left, to get their money. But they are only losing customers as I will NEVER use them again! BUYER BEWARE!

Date of experience: July 15, 2019
Fernando Y.
5 reviews
0 helpful votes
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I'm glad I bought me tickets on this website
July 15, 2019

I'm glad I bought me tickets on this website

Date of experience: July 15, 2019
Michelle O.
14 reviews
0 helpful votes
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Good job delivered on time easy and user friendly online process

Date of experience: July 15, 2019
Paula C.
1 review
0 helpful votes
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Fast & easy
July 15, 2019

Fast & easy

Date of experience: July 15, 2019
Joe M.
1 review
0 helpful votes
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Ok
July 14, 2019

Ok

Date of experience: July 14, 2019
Carla S.
1 review
0 helpful votes
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?
July 14, 2019

?

Date of experience: July 14, 2019
Andrea M.
1 review
0 helpful votes
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Good
July 14, 2019

Good

Date of experience: July 14, 2019
Ryan U.
18 reviews
0 helpful votes
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Great so far!
July 14, 2019

Great so far!

Date of experience: July 14, 2019
Vincent R.
1 review
0 helpful votes
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Convenient!
July 14, 2019

Convenient!

Date of experience: July 14, 2019
Natalie P.
1 review
0 helpful votes
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It was great!
July 14, 2019

It was great! Only thing is that I wish it explained where my seats were located exactly but overall great experience.

Date of experience: July 14, 2019
Susan R.
16 reviews
0 helpful votes
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Good great
July 14, 2019

Good great

Date of experience: July 14, 2019
Hannah S.
1 review
0 helpful votes
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Easy to use, I just rarely recommend websites to people, as it doesn't really come up in conversation

Date of experience: July 13, 2019
Kevin B.
3 reviews
0 helpful votes
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It was fine
July 13, 2019

It was fine

Date of experience: July 13, 2019
Kathy A.
1 review
0 helpful votes
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I would have liked to see where the seats were when ordering but I was very satisfied with the seats and the experience in general.

Date of experience: July 13, 2019
John D.
12 reviews
0 helpful votes
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Very quick and easy
July 13, 2019

Very quick and easy -- enjoyed being able to use PayPal vs. having to go grab my credit card.

Date of experience: July 13, 2019
Janine U.
2 reviews
0 helpful votes
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Very easy to use
July 12, 2019

Very easy to use

Date of experience: July 12, 2019
Michael E.
1 review
0 helpful votes
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Ticket markup and service charges are outrageous.

Date of experience: July 12, 2019
MychalMarie L.
1 review
0 helpful votes
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So far has been an easy, stress-free process
July 12, 2019

So far has been an easy, stress-free process.

Date of experience: July 12, 2019
K K.
1 review
0 helpful votes
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I would not offer an opinion either positive or negative.

Date of experience: July 11, 2019
Leah B.
1 review
0 helpful votes
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Cool!
July 11, 2019

Cool! Wonderful show!

Date of experience: July 11, 2019