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TicketSales.comReviews 2,211

3.4

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From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

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17,429 reviews

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eric l.
1 review
0 helpful votes
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Quik easy purchase
September 8, 2019

Quik easy purchase

Date of experience: September 8, 2019
Jeanette R.
4 reviews
0 helpful votes
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Too many fees
September 7, 2019

Too many fees

Date of experience: September 7, 2019
Dianna H.
2 reviews
0 helpful votes
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Very quick and easy to order
September 7, 2019

Very quick and easy to order.

Date of experience: September 7, 2019
Cassandra E.
1 review
0 helpful votes
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Like I've said before, ticketsales.com has a quick & easy checkout system, as well as AWESOME low ticket prices, compared to Ticket master & Stub Hub!

Date of experience: September 7, 2019
Karen R.
1 review
0 helpful votes
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OMG
September 6, 2019

OMG

Date of experience: September 6, 2019
glenn l.
1 review
0 helpful votes
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Easy to use
September 6, 2019

Easy to use

Date of experience: September 6, 2019
Nancy N.
1 review
0 helpful votes
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Purchased 1 ticket
September 6, 2019

Purchased 1 ticket

Date of experience: September 6, 2019
GINA W.
1 review
0 helpful votes
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Was easy to place order
September 5, 2019

Was easy to place order

Date of experience: September 5, 2019
yvette D.
1 review
0 helpful votes
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Purchased before was very satisified
September 5, 2019

Purchased before was very satisified. Received my tickets a head of time...Very Happy

Date of experience: September 5, 2019
Katryna B.
1 review
0 helpful votes
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Na
September 5, 2019

Na

Date of experience: September 5, 2019
Nancy M.
1 review
0 helpful votes
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Very easy to use and I would use again
September 5, 2019

Very easy to use and I would use again

Date of experience: September 5, 2019
K M.
1 review
0 helpful votes
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Great shopping experience
September 5, 2019

Great shopping experience. Thx.

Date of experience: September 5, 2019
Kim T.
7 reviews
0 helpful votes
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Very easy to purchase tkts
September 5, 2019

Very easy to purchase tkts. Thx

Date of experience: September 5, 2019
Donna B.
8 reviews
0 helpful votes
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Good
September 5, 2019

Good

Date of experience: September 5, 2019
Nola J.
1 review
0 helpful votes
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Would have liked to know where the seats where located,didn't realize they where general admission seats.

Date of experience: September 4, 2019
Laura D.
17 reviews
0 helpful votes
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The website was very easy to navigate and came up first in my search

Date of experience: September 4, 2019
Jane M.
1 review
0 helpful votes
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Nothing to add right now
September 4, 2019

Nothing to add right now

Date of experience: September 4, 2019
Ron U.
19 reviews
0 helpful votes
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Was quick n easy
September 3, 2019

Was quick n easy

Date of experience: September 3, 2019
Amy D.
1 review
0 helpful votes
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Good
September 3, 2019

Good. Effortless

Date of experience: September 3, 2019
Grace L.
1 review
0 helpful votes
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Everything seems good so far!
September 3, 2019

Everything seems good so far!

Date of experience: September 3, 2019