website thubmnail of Tickets.Expert

Tickets.ExpertReviews 1,393

3.3
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Tickets.Expert Reviews Summary

The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
14
California
1 review
0 helpful votes
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Fast
November 21, 2017

Lets Hope all do well in the event.
First time. Buyer in this site and with the flash seats app...

Date of experience: November 21, 2017
Wisconsin
1 review
0 helpful votes
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Seemed easy to me but not a cheap service charge, almost $70 for two tickets, maybe $10-15/ticket.?

Date of experience: November 20, 2017
Canada
1 review
0 helpful votes
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Great
November 21, 2017

My dad will be so excited! Christmas is going to be so so so excited! I can't wait for him to open it and see the amazing gift

Date of experience: November 20, 2017
Colorado
1 review
0 helpful votes
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Wohoooo
November 21, 2017

Great so far, will update once tickets are actually in hand...

Date of experience: November 20, 2017
Florida
1 review
0 helpful votes
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DOWNLOAD FEE?
November 22, 2017

Why is there a download fee? This should be FREE! I would understand a fee if you are mailing the tickets or hand delivering them to my door or overnighting them, but a FEE -for DOWNLOAD? Ridiculous! This is a rip off. I probably won't use this service again just due to the high fee, and sending me 5 emails afterward to confirm I got my tickets with junk mail too even though I opted out.

Date of experience: November 20, 2017
Michigan
1 review
0 helpful votes
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Great
November 21, 2017

Good easy fast and I enjoy my experience and I will be return for future busy I just love how easy the process emails was coming fast

Date of experience: November 20, 2017
Arkansas
2 reviews
0 helpful votes
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Very easy
November 21, 2017

Never done before, but ordering was very easy. We'll see how it goes when I receive my tickets; whether to reuse Tickets. Expert.

Date of experience: November 20, 2017
Florida
1 review
0 helpful votes
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Awesome.
November 21, 2017

Very quick and easy I love it it was great wow awesome amazing easy quick awesome amazing quick easy

Date of experience: November 20, 2017
Oregon
1 review
0 helpful votes
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It won't print tickets
November 19, 2017

Not good service. I could download tickets but I could not print them. If you don't want us to print them out right away you need to tell us that you will send the tickets later.

Date of experience: November 19, 2017
Michigan
1 review
0 helpful votes
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Very Good Service
November 21, 2017

Very Good service... Very Good Service is promoting companies which offer a good customer service. verygoodservice.com is a website bringing together companies which have won awards for their products and...

Date of experience: November 19, 2017
New York
1 review
0 helpful votes
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Hdisj
November 20, 2017

I'm I sorry I got you to late for to work with but so you know can don't forget to you that I can don't have you an I am

Date of experience: November 19, 2017
GB
2 reviews
0 helpful votes
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Quick, easy website, BUT!
November 19, 2017

Although expensive service charge my only real concern is that we can't access the tickets until 2 days before the concert which doesn't leave much time to deal with any problems that may arise with ticketing

Date of experience: November 19, 2017
Minnesota
1 review
0 helpful votes
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Printing tickets via email is standard practice, charging a convenience fee is prehistoric. Charging a maintenance fee of 24 bucks is just plain highway robbery. Oh you want to purchase this 68 dollar ticket? I guess you can, but only if you give us almost half the ticket price over that.

Calculate out how many seats there are and it becomes mind boggling. Quite the racket, I'm in the wrong industry, and I work at a bank so that's saying something.

Date of experience: November 18, 2017
Ohio
1 review
0 helpful votes
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Sparty game
November 19, 2017

All good
No complaints
Would recommend to all
This review is too long holding me up from getting my tickets

Date of experience: November 18, 2017
Tennessee
1 review
0 helpful votes
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Good service
November 18, 2017

Easy process to order tickets but not so easy to use the tickets did not receive an email with directions on how to use the tickets

Date of experience: November 17, 2017
New York
1 review
0 helpful votes
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Hi service fees
November 18, 2017

The site was easy to navigate but the service fees are very high! Also it seems like a very long time to wait for printing e-tickets (over a month).

Date of experience: November 17, 2017
Colorado
1 review
0 helpful votes
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Tickets fees too high
November 18, 2017

I think you fees are a bit high for this show. I will write an official review when I receive the tickets.

Date of experience: November 16, 2017
Ohio
1 review
0 helpful votes
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Perfect
November 18, 2017

I am very pleased with the way this website has worked with me. I am new to buying tickets for anything and to feel like I actually knew what I was doing was awesome.

Date of experience: November 16, 2017
North Carolina
1 review
0 helpful votes
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AWESOME
November 18, 2017

I recommend this site. It was user friendly. The prices are wonderful. Quick, Easy, and follow up information has been excellent.

Date of experience: November 16, 2017
Canada
1 review
0 helpful votes
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Review
November 18, 2017

I'm told to write a review. Haven't actually one to my concert yet so I'm not positive if this is a reliable site or not

Date of experience: November 16, 2017

About the business

Industry Experts Finding Tickets for Sports, Concerts, Theater


tickets.expert
South Windsor, Connecticut, United States