I had a question. About the tickets I ordered and it was thoroughly answered by return email very quickly. Tickets came as promised.
Thank you for having the tickets I wanted it was fast and easy to purchase my tickets I would use ticket liquidator again
These seats were horrible and it was because i lost better seats because the website didnt work. Not only did it deny my mom's credit card, it also moved us to the FARTHEST seats available.
Short Story: Don't buy from them, they are not a legitimate source and they sell tickets they don't have, buy in advance for high volume events and save yourself the trouble. Also that 200% money back guarantee is a selling tactic and a scam they don't stand buy it.
Long Story: Worth being told...
Just recently (Dec. 30th 2015), I purchased tickets from this company for an event in Toronto.
6:30 PM. - I place my order for the event
6:45 PM. - I get a confirmation email, from them stating the order has been completed and I will receive my tickets via email within 10 - 15
6:46 PM - I leave my house after receiving this email
7:35 PM - I arrive to the event, and check if my tickets had arrived, as they usually would if you go with a more legitimate company like (stubhub, Vividseats, ticketmaster, etc.).
*However I see no e-mail with my tickets.
7:40 PM - I give them a call and ask them where my tickets are, and they tell me: "your tickets were sold to someone and they have no tickets to replace them with"
*At this point I spent $25 on parking, around $15 on gas.
My problem with them is they charged me for the tickets, sent me a confirmation e-mail, and then when i show up to the event I have to call them in order for them to tell me my order did not go through. -.-
They could have called or the least they could have done is sent an email telling me my tickets were cancelled. I had the kids with me, I showed up to the event running around trying to find someone outside the arena selling tickets because I trusted a company like ticket liquidators.
The customer service agents are rude and don't let you speak when you try to explain your story. They refused the 200% money back guarantee and offer no kind of incentive for the error on their end.
The kids were upset, We were not able to find tickets. I buy tickets for events often, but i will NEVER buy from them again, and neither should YOU.
Outstanding service everything worked exactly the way it should but the tickets and they are FedEx to me the very next day at 10 in the morning
I was so amazed with how great my seats were. I love Lana and was thrilled to see her at this auditorium.
That's great! Glad we could get you awesome seats to see the show. Thank you for leaving a review :)
Very happy with our seats and our purchase experience! We are past customer of Ticket Liquidator, and will buy from them again!
We're so glad to hear about the great experiences you've had with Ticket Liquidator!
We loved the show, and even got upgraded when we'd gotten there. This is a great show- best of acrobatics and dancing.
Glad it was easy for you to get the tickets you needed!
Our tix were sold 2x. Thankfully The theater solved the problem. Wehad to sit in the press box. That raises the question if the tix were ligitimate. I will be very careful in the future
It was great. Had lots of fun! I liked every one except a-boogy. Roy Woods, Drake and Future made the best out of it.
You failed to provide the tickets that I had purchased in March. While I did get a refund, I will never do business with you again.
Sorry to hear things didn't work out. We sincerely apologize for any inconvenience.
I understand the concert was great, we were really looking forward to going, but unfortunately an emergency came up and we were not able to go.
So sorry you couldn't make your event! Better luck next time.
Was not crazy about getting the tickets 1 day before the show and then having to download a special program to print them! Really was stressful!
It was very easy to understand and go through the process. You guys also had the cheapest tickets which was awesome!
Thanks, Megan! We're glad we got you tickets to the show! :)
Tickets arrived Fedex the day before the concert. The seats were amazing!
The service and mailing fees did add up to quite a bit though...,
Whoever took the picture of where the seats are at, is very dishonest. A big piece of the stadium was blocking our view. Absolutely disgusted.
Hi William,
I am very sorry to hear that you were unsatisfied from the view from your seats. Our seat view photos are to give a basic idea of what the view will be, but since Ticket Liquidator is not affiliated with any venue, we are not always aware of any obstructions that may occur at specific events. The venue is responsible for marking tickets as having an obstructed or partial view and without that marking from the venue, we have no way of knowing that there may be an obstruction.
Again, I do apologize for the inconvenience and I hope that you were able to enjoy the game.
Staff went above and beyond, especially Cameron who kept me up to date the entire time and helped me even after I got the tickets!
So glad everything worked out well!
I will NEVER purchase tickets from you ever again. I have bought A LOT of concert tickets (62 tickets since June 8th) and have NEVER had such AWFUL service EVER. I bought 14 tickets for almost 1,200$ FIVE MONTHS before the show. I received and email conformation that I would have my mailed tickets (because I chose that method. I do not have a printer) by July 12. I NEVER received my tickets until 45 mins before the Limousine picked us up for my daughters SUPPOSED TO BE A SUPRISE Sweet 16 birthday party with 14 of her friends. I also did not receive them until I called 11 times over 3 days. I lied to and treated EXTREMELY RUDELY, even mocked by 2 of those 11 call center employees that you employ. I will spend my time in the very near future on social media WARNING my friends, family and general public about your scandalous way so that nobody has to go thru what I just went thru for the last 3 days. I lost sleeps dead sick over this. MY 16 year old daughter literally cried for hours OVER WHAT SHOULD HAVE BEEN THE HAPPIEST DAY OF HER LIFE. And you employee offered to give we 15$ back. I don't even want your 15$ THAT IS JUST ANOTHER SLAP IN THE FACE. I am also a local business owner and I could NEVER imagine a business this way. Absolutely NO intergrity.
Excellent prices and fast customer service! Love that I can select a price range and even enter a promo code!
Was nervous ordering from a site I had never heard of, but everything was perfect and customer service was excellent!
Thank you for your kind words! We aim to have the best customer service that we can provide!
Overview
Ticket Liquidator has a rating of 3.4 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service and concert tickets. Ticket Liquidator ranks 13th among Tickets sites.
- Visit Website
- Rockville Centre, NY, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad we had the tickets you wanted, Chris! Thanks for the review! :)