Katrina D.

I will NEVER purchase tickets from you ever again. I have bought A LOT of concert tickets (62 tickets since June 8th) and have NEVER had such AWFUL service EVER. I bought 14 tickets for almost 1,200$ FIVE MONTHS before the show. I received and email conformation that I would have my mailed tickets (because I chose that method. I do not have a printer) by July 12. I NEVER received my tickets until 45 mins before the Limousine picked us up for my daughters SUPPOSED TO BE A SUPRISE Sweet 16 birthday party with 14 of her friends. I also did not receive them until I called 11 times over 3 days. I lied to and treated EXTREMELY RUDELY, even mocked by 2 of those 11 call center employees that you employ. I will spend my time in the very near future on social media WARNING my friends, family and general public about your scandalous way so that nobody has to go thru what I just went thru for the last 3 days. I lost sleeps dead sick over this. MY 16 year old daughter literally cried for hours OVER WHAT SHOULD HAVE BEEN THE HAPPIEST DAY OF HER LIFE. And you employee offered to give we 15$ back. I don't even want your 15$ THAT IS JUST ANOTHER SLAP IN THE FACE. I am also a local business owner and I could NEVER imagine a business this way. Absolutely NO intergrity.