Thundercameras

Ordered a Canon Rebel T1 and a Canon zoom-lens 28-135mm because thundercamera had the best prices.
Next day I got a call from them to verify my order, where they tried to make me buy extremely expensive upgrades and other lenses instead of the one I wanted.
I refused and next day my order was in back order!
I called them to ask about this and they tried to make me buy another lens (they would call the US-model, that would ship right away... but would cost me a lot more) I thanked no, and they said that my existing order wouldn't ship, untill 5 or 6 weeks later.
I canceled my order and the voice in the phone just said, "ok, bye!" No, trying to excuse, no trying to work thiings out... I was just one of those people that they couldn't make money on... I guess!?
BAD EXPERIENCE!

I just had the worse experience from thunder cameras website. It is cheat to me. It use very low price to absorb customer and try to sell the very expensive accessories. The customer service is very nice before you order and very bad after you order. And I hope everyone know this information and no one will be fooled by this website.

I was trying to get one Sony hdr-200v camcorder.

The first time I order it, the price is $469. After I order, someone call me said they don't have stock and I have to wait for another 4 weeks to get it. And I canceled it because I don't know I can wait so long or not.(Well, now I know the reason, it just don't want to sell to me because I ask my friend call them after two days and they said they have stock and the price include battery!)

After two days, I decide I still want it. So I still go and check it and found the price is $479 now. Ok, $10 more is fine for me. I still order it. Then someone call me and ask why I didn't order the battery. I check the product's web page immediately. And in the "INCLUDED ACCESSORIES", it was very clearly said include battery. So I told the man check the web page. After check the page he is getting very anger and keeping ask me "the price is $579 include battery, Do you want or not?" My felling is like if I want to get the camera I have to pay the price include the battery other wise I can not get it. So I cancel it. After I hang up this person' phone call, I found they change the product's web page and delete the battery's information.At
Then I check ebay and found the battery only cost $10 for new one. I'm glad I didn't accept the price $579.

The I go back the website and still order the camcorder. I decide I only want the camcorder.The price is change back to $469 now. But after I order, it send me one email and cancel my order without any reason!

I just tell everyone the truth and hope every one be careful with this website.

Based on the worse customer service, I think it really will be a big trouble if the product has any tiny problem. I don't think they will like figure out the problem for me.

ORDERED A CANON G10 CAMERA, THEY CALLED TO "VERIFY" THE ORDER AND PROCEDED TO GET ME TO BUY A BUNCH OF ACCESSORIES. I CALLED THEM THE NEXT DAY TO TELL THEM ALL I WANTED WAS THE $400 CAMERA. ARTHUR THEN STATED THEY COULD NOT GET ME THE G10. SO I SAID I MIGHT OUGHT TO CANCEL THE ORDER AND ARTHUR QUICKLY SAID I WILL CANCEL AND HUNG UP. THE CAMER IS STILL ON THE WEB SITE AND IS NOW GOING FOR $549.00. I REALLY DON'T LIKE BEIGN LIED TO.

I ordered a Panasonic Professional Camcorder AG-HMC40 on 5/30/2010. This is what happened. I read the reviews in this page before I submit the order. Since there are several good reviews and the price of the camera was $500 under the retail price I decided to try. Well, I purchased the camera online, then I received a email with the order confirmation. The confirmation said that I had 4 hours to cancel the order without any fees, after that They would charge 7% for cancelations. Well, four hours after the order was done they called me. As you can see in others reviews, they tried to upsell me accesories and the worst part was that they told me that the camera that I just ordered was an imported model with no manufacture warranty, that the only languaje that came on the camera was japanese and that the battery only last for 20mins. They wanted me to change my order to a ag-hmc40 US model but the price for that one was $2000 (that is $500 more that the price that I paid). I told them to send me the camera that I purchased without any extra accesories. The Customer service person was rude when I refused to buy any accesories or switch the camera and his last words before he hang up on me was "good luck". Well, two minutes after the call was finished I received a new email. The email said the camera was not in stock and that it was in back order for two weeks. I decided to end this bad experience by canceling the order. A lot of time lost. Please, don't order from thundercamera.com because it is a scam of bait and switch. Any good review is done from people that work for them I am sure.