• Thrifty Pig

Thrifty Pig

Overview

Thrifty Pig has a rating of 3.05 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Thrifty Pig most frequently mention customer service. Thrifty Pig ranks 46th among Survey sites.

  • Service
    8
  • Value
    8
  • Quality
    8

This company responds to reviews on average within 6 hours

Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
See all photos
How would you rate Thrifty Pig?
Top Positive Review

“Customer Service”

Nancy J.
4/16/20

I am a new member of Thrifty Pig. I earned my first level to redeem a gift card and decided to do so to be sure it actually worked. I had problems with it and contacted customer service. Unlike other sites of similar nature where I had to wait weeks, I received a solution within 24 hours. Mary was professional, kind, and prompt with a successful result. I highly recommend this fun way of taking surveys.

Top Critical Review

“Scam”

Kristy B.
2/13/24

This is a legit site, but they ask you questions that they need or want to know for the study and tell you that you aren't qualified so they dont have to pay you. You already fill out some personal information for your profile that should filter out what you are and aren't qualified for, but no, they want to trick you and have you do the survey for free. I'm pretty sure this could become a law suit.

Reviews (23)

Rating

Timeframe

Other

Thumbnail of user nancyj389
1 review
3 helpful votes
April 16th, 2020

I am a new member of Thrifty Pig. I earned my first level to redeem a gift card and decided to do so to be sure it actually worked. I had problems with it and contacted customer service. Unlike other sites of similar nature where I had to wait weeks, I received a solution within 24 hours. Mary was professional, kind, and prompt with a successful result. I highly recommend this fun way of taking surveys.

Thumbnail of user kristyb291
1 review
2 helpful votes
February 13th, 2024

This is a legit site, but they ask you questions that they need or want to know for the study and tell you that you aren't qualified so they dont have to pay you.
You already fill out some personal information for your profile that should filter out what you are and aren't qualified for, but no, they want to trick you and have you do the survey for free.
I'm pretty sure this could become a law suit.

Quality
Thumbnail of user maryg1314
Mary G. – Thrifty Pig Rep

Hi Kristy,

I'm so sorry to hear that you have had a negative experience on the site. Would you mind sending me a private email to support@thriftypig.com with your full name and/or the email address associated with your account? I would be more than happy to look into this issue to see if we can't figure out what happened and make things right.

Thank you,
Mary

Thumbnail of user alecr47
1 review
13 helpful votes
November 25th, 2021

They give you a penny a point which is better than youll find anywhere and you only need to get to 5 dollars to cash out. Awesome website, except why is it I can spend 5 to 10 minutes answering questions on s survey then suddenly I don't qualify. If that was fixed, 5 stars for sure.

Service
Value
Quality
Thumbnail of user juliat153
1 review
16 helpful votes
September 6th, 2020

You can spend 10-20 min on each survey to find out that you not qualified. When I finally had enough coins to redeem they not let me do that and you can't erase your profile also. Don't waste your time, this site is trash!

Thumbnail of user maryg1314
Mary G. – Thrifty Pig Rep

Hi Julia - I sincerely apologize for the negative experience you have had on the site. I wanted to reach out, but I wasn't able to find any accounts in our system that could be you or any emails from you. Could you please contact me at support@thriftypig.com? I would be happy to get you cashed out. If the site isn't for you, I can also cancel your account. I think you might be referring to unsubscribing from our email list, but that won't automatically cancel your entire account because some panelists just don't like to receive emails from us. In any case, I am happy to help in any way I can improve your experience. Thank you! Mary Griffin

Thumbnail of user lucial24
2 reviews
4 helpful votes
November 2nd, 2020

For about one year now I am a member and I love working on the surveys while I drink my coffee in the peace of my cabin in the mountains. The secret is not to rush and answer truthfully to each question. I've also earned in my Paypal some cash and as a retire person this is a great reward for me while I share my knowledge with the surveys. The owner / Mary is been very positive to work with and in order to be a member here I had to receive an invitation, so I feel honored to be part of this business.

Thumbnail of user maryg1314
Mary G. – Thrifty Pig Rep

Thank you, Lucia! I can't tell you how much we appreciate your support and your participation in the panel!

Mary

Thumbnail of user nabanitasen.1
1 review
1 helpful vote
July 16th, 2023

I have been using thrifty pig for quite some time, but this time I received a used amazon gift card when I redeemed my points. I tried to redeem in 5 min after the email came, so not possible that somebody used it after I received it and NOBODY uses my gift card.
I sent an email to the customer service, but no response.

Received an updated gift card after posting this review.- Thanks

Service
Value
Thumbnail of user maryg1314
Mary G. – Thrifty Pig Rep

Hi Nabanita - I sincerely apologize for the trouble with that payment. I had emailed you on 7/11 with a new Amazon code, but it sounds like you missed my message. I just resent it from mary@thriftypig.com. Could you please respond to that email confirming that you have received your payment? Thank you!

Thumbnail of user braxstonr
2 reviews
15 helpful votes
February 13th, 2021

I must say I had some concerns and doubts initially but customer service is great if they called me in the mist of an issue I was having so they are very alert and this is a great

Service
Value
Shipping
Quality
Thumbnail of user maryg1314
Mary G. – Thrifty Pig Rep

Thank you, Braxston! We are so appreciative of your participation in the panel and support of our business. Mary

Thumbnail of user dees740
1 review
4 helpful votes
February 20th, 2023
Verified purchase

Each point you earn is worth 1 cent - and you only earn on surveys you qualify for. Too much of your info you must give up for too little in return. Pass

Value
Quality
Thumbnail of user lindac4249
1 review
6 helpful votes
July 28th, 2022

I am new to Thrifty Pig. I love surveys, but I can tell you that of all the surveys I've been getting have mostly been from Simpilcio. This company gets your info but does not let you complete. It seems they find their way to all survey sites. They need to be banned. I went to their site to read reviews and I'm not the only one having the problem. I'm going to have to leave if I cant get other surveys. I hope it will get better. I'm not going to try to complete a survey once I see it's from Simpilcio.

Products used:
N/A

Service
Value
Quality
Thumbnail of user ethanj33
1 review
26 helpful votes
March 20th, 2020

After spending 25 minutes on a survey, definitely collecting my personal information, I was informed I was not to be compensated. I wrote to them, responded quickly, but not willing to compensate me. Don't bother wit this site when there are many legitimate survey companies that value their participants.

Thumbnail of user kirstinl1
12 reviews
59 helpful votes
January 30th, 2021

Not only do you spend 15-20 minutes on a survey, it'll often loop several times with the same questions before moving forward. Then, it says "complete" only to promptly go to "DANG" you didn't earn anything. The last survey I took was so anti-police and pro-protest that I was horrified! That was my breaking point. I come to these survey sites to earn extra change in challenging times. 99.9% are neutral and screen their surveys to avoid a pull one way of the other. I have never in 10+ years of doing these sites had a survey just take a hard turn like that one. I don't care who/what you support keep it simple and not narrow-minded! We see and hear enough of it on tv! I asked once to be deleted, a very nice woman asked me to stay and give it another try. Well... I did and no, nope, nuh uh, forget it I'm out. You have a looooong way to go with this site. I wish you luck and the best.

Service
Value
Quality
Thumbnail of user maryg1314
Mary G. – Thrifty Pig Rep

Hi Kirstin,

I followed up in a personal email and wanted to close the loop here as well. I sincerely apologize that you didn’t have a better experience on the site. I completely understand that taking surveys can be an escape and stress relief during these challenging times. Our team also agrees that survey topics should not promote a certain political agenda. I feel that the majority of survey programmers are sensitive in their handling of uncomfortable or controversial topics, but we are all human living through a particularly divisive and unusual time in US history, and it sounds like this survey may have crossed a line. I would just emphasize that survey topics on the Thrifty Pig site do not represent the political or personal beliefs of anyone on the Thrifty Pig team.

If any of our panelists have a negative experience on a survey (regardless of what it might be), we encourage them to bring the issue to us immediately so we can resolve it. We pride ourselves on customer service and providing a good experience for our panelists. If you send me information about the surveys you completed but didn’t receive payment on, I would be happy to make it right for you regardless of whether you continue with the panel. This will be our only comment on this thread, but you can reach me at mary@thriftypig.com. Thank you for your time and feedback.

Best,

Mary

Thumbnail of user joet465
1 review
25 helpful votes
September 1st, 2020

They pay on what you earn, but be prepared to do many entire surveys then when it says your done, click to submit, a box comes up after submitting that says you didn't qualify? And you've wasted the entire time it took to do the survey. I did a 40 minute survey. It said Congratulations it was done, then wasn't paid when the click to submit was clicked on. And this happens often.

Thumbnail of user maryg1314
Mary G. – Thrifty Pig Rep

Hi Joe- I sincerely apologize for the negative experience you have had on the site, and I wanted to reach out to see what I could do to help make things right. Could you please contact me at support@thriftypig.com, so we can set up a time to chat? Normally I would try to reach out to you directly, but I wasn't able to find any accounts in our system that I thought might be you. Thank you! Mary Griffin

Thumbnail of user toddh20
128 reviews
297 helpful votes
January 25th, 2020

I was minding my own business when this site invited me by mail to become a member about 2 months ago. I accumulated some points for completing my profile and they supposedly offer a 5-dollar payout upon accumulating 500 points but this is far outweighed by the negatives. Most of the time I've spent taking their surveys, I have either ended up being disqualified or finishing a survey only to be rerouted to another survey.

Many weeks ago, I spent at least 20 minutes taking a survey before screening out. Finally, I just spent a long time taking a survey and completing it but not being credited for it and thus earning any points for my toil.

Thumbnail of user samuels919
1 review
1 helpful vote
July 11th, 2023

I am a new member of Thrifty Pig. I earned my first level to redeem a gift card.They give you a penny a point which is better than youll find anywhere and you only need to get to 5 dollars to cash out. Awesome

Products used:
shoes

Service
Value
Quality
Thumbnail of user ee152
1 review
4 helpful votes
September 12th, 2022

I completed a survey 45 minutes later and i submitted it and the response was invalid request. I snapped. Why dont you guys get it together. This has happened many times.

Thumbnail of user maryg1314
Mary G. – Thrifty Pig Rep

Hi E E. - I'm so sorry for the negative experience on the site. Could you please email me privately at support@thriftypig.com with your name and the email associated with your account? I would be happy to look into the issue you are having. Thank you! - Mary

Thumbnail of user kellyd102
19 reviews
46 helpful votes
May 26th, 2021

I joined this site just a few months ago. At first, I wasn't sure if it because there was nothing else to do (like watch videos, do tasks or searches), only surveys. But with a low minimum cash out if $5.00, I gave it a try. I am VERY HAPPY I did. I have already cashed out a few times to my PayPal account with NO issues. They send you a code to your email account, enter it, redeem and in a few hours, or sooner, your money is in your PayPal account. They do NOT take out a processing fee like some other sites do. Give this site a chance. It really does pay.

Service
Value
Thumbnail of user wandam490
1 review
3 helpful votes
January 26th, 2023

I admit that thrifty pig does pay quickly. However, you can spend a lot of time doing surveys and completing them only to find that you have wasted your time. You can report this to support but they don't do anything about it.

Thumbnail of user maryg1314
Mary G. – Thrifty Pig Rep

Hi Wanda - I'm so sorry for the negative experience on the site and would be happy to help. Would you mind sending me an email to support@thriftypig.com with your full name? We are always happy to look into how we can make things right when you have an issue on the site. Thanks! - Mary

Thumbnail of user katianem
1 review
1 helpful vote
March 7th, 2020

I signed up to the invitation I received, but after a while I decided to close my account because I was not having time to do the surveys. I contacted the customer service from Thriftypig and they gave a fast response and tried hard to solve my problem (that did not existe) and they are great. They are are a new website and I recommend it!

Thumbnail of user paulac883
1 review
0 helpful votes
March 22nd, 2022

I admit when I joined this site I was skeptical it would be like all the others I've joined and hated BUT I was so wrong! This site is amazing. Gives me a chance to make some extra funds by gift cards at Amazon. Which I use for household etc. Big money saver in my pocket! And yes you make money on this site. I couldn't believe how fast I was earning doing surveys. And Mary is the sweetest lady ever! You will love her! She handles any problems you have fast! She's there for you to help with anything. I've had a few problems and she's been so nice to me and handled them all.
You seriously want to answer surveys honestly and earn real money on a good site... then hope you get invited to this one and accept! I feel blessed I got an invited!

Service
Quality
Thumbnail of user janem1181
1 review
1 helpful vote
April 10th, 2022

I have used many such companies and Thrifty Pig pays very fast and is easy to use. I recently began to just use Thrifty instead of others. Wish there were more surveys but that is not their fault.

Thumbnail of user soniac61
7 reviews
6 helpful votes
February 12th, 2021

They pay me through my PayPal payment and email amazon gift cards. They majes very happy when I give them my opinions on everything and I get rewarded

Products used:
I am still doing surveys

Service
Value
Shipping
Returns
Quality
Thumbnail of user maryg1314
Mary G. – Thrifty Pig Rep

Thank you so much for your support, Sonia!

Thumbnail of user sherib103
2 reviews
5 helpful votes
April 19th, 2020

While it is true that sometimes you screen out of surveys after answering a lot of questions and spending a lot of time, I don't believe this is the website's fault. They simply route you to the survey and sometimes it isn't structured correctly so that they ask the relevant qualification questions right away. I do surveys on 8 different sites and they all sometimes route you to a survey that isn't set up very well. Of all the sites that I do surveys on, this is one of the best. I had a small technical issue with trying to cash out and contacted customer service for help. Mary gave me the instructions I should follow to avoid another glitch. I decided not to cash out until I had reached a higher dollar amount and Mary reached out to me to make sure that I wasn't still having technical issues. I highly doubt that any other site I deal with would have a customer service representative that would notice this and bother to contact me. Mary was beyond kind, respectful, and helpful. I highly recommend giving them a try and sticking with them.

Thumbnail of user alietab
2 reviews
4 helpful votes
March 9th, 2024

I am trying to get my money but I have not received any code on my phone-please send it because I have rightfully earned each coin

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Thumbnail of user maryg1314
Mary G.
Typically responds within 6 hours

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