business logo of Three Bird Nest

Three Bird Nest

How would you rate Three Bird Nest?
grey star
grey star
grey star
grey star
grey star
Florida
1 review
0 helpful votes
Follow Jessica O.
Unfollow Jessica O.
Send Message
Share Review
Report Review

Great quality clothing
February 13, 2023

Love all the clothes I've ordered, and the sales make from some pretty decent prices for great quality of materials. My only qualm is shipping time. My 1st order I received within a week which was great, but my second time ordering it was almost a month before receiving my items.

Date of experience: February 13, 2023
Canada
1 review
0 helpful votes
Follow Andria K.
Unfollow Andria K.
Send Message
Share Review
Report Review

Expensive duty charges!
August 20, 2022

I was so excited about my purchases but they took a really long time to arrive. When they did the duty charges were $60! For two items already purchased in USD I had to send them back and did not pay the duty fees. Better shipping to Canada is a must!

Three Bird Nest attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 21, 2022
New York
1 review
0 helpful votes
Follow Alyse O.
Unfollow Alyse O.
Send Message
Share Review
Report Review

Love Three Bird Nest
March 23, 2022

I have ordered from Three Bird Nest numerous times and they never disappoint. My pieces are always shipped in a decent time. I get notifications through the process. On the off chance the order get delayed (which doesn't happen often) they're so kind and send discounts. I recommend Three Bird Nest 100%. Fantastic company!

Date of experience: March 23, 2022
Utah
3 reviews
0 helpful votes
Follow Christine J.
Unfollow Christine J.
Send Message
Share Review
Report Review

Sizing Fail
July 1, 2022

I received my order and nothing fit. I looked at the sizing charts but I know it can still be a gamble sometimes. I am terrible about returning things because usually it is a difficult process, so they are sitting in my room, back in the package they came in. I really think it may have been more of my fault than anything else.

Date of experience: July 1, 2022
Nevada
1 review
0 helpful votes
Follow Brittney B.
Unfollow Brittney B.
Send Message
Share Review
Report Review

Amazing!
April 1, 2022

I have ordered from Three bird nest three different times now. My first order came the date that it was estimated to come and my two other orders actually came a couple days earlier than their estimated shipping time. Everything I have ordered from there is absolutely gorgeous and perfect quality. I highly recommend shopping here.

Date of experience: April 1, 2022
Texas
1 review
0 helpful votes
Follow Daniella Q.
Unfollow Daniella Q.
Send Message
Share Review
Report Review

Great shopping experience!
February 28, 2022

Website is easy to navigate which provides a great shopping experience. My items shipped quite quickly and arrived as specified. I requested a return and the process seemed very user friendly and efficient. I received my refund in time and with no issues.

Date of experience: February 28, 2022
Texas
1 review
6 helpful votes
Follow Sarah p.
Unfollow Sarah p.
Send Message
Share Review
Report Review

Do not order from this company! They are scam. The quality of their clothes are horrible and their customer service is awful. They will not give me a refund on pants that were extremely too small and cheaply made.

Date of experience: March 1, 2019
Washington
1 review
0 helpful votes
Follow Kasandra F.
Unfollow Kasandra F.
Send Message
Share Review
Report Review

Material is Great Until You Wash It
April 20, 2023

I have bought so many of the Wren Tunics -- one in every color, and now I have two baby blue, four black, and two red. I hang dry, always. If you wear these almost daily like me, they will start to get tiny holes in the fabric. The fabric is amazing the first time you wear them, but it goes downhill quick after the first wash. They fit different too. I recently had the tag come off one after the first wash, and the fabric already has a tiny tear. The only reason I have so many duplicate colors is due to damage from washing. I love these for dresses, but the fabric may keep me from buying again.

Date of experience: March 21, 2023
North Carolina
1 review
6 helpful votes
Follow rebecca s.
Unfollow rebecca s.
Send Message
Share Review
Report Review

I ordered two shawls and both of them swamped me. I started a return and discovered they only offer store credit. Really? An online company?! Meanwhile, not only do you pay for return shipping, they also charge a return fee. So by the time i pay all those fees, plus pay for shipping for. Other item, i'll be close to negative digits. They should be ashamed

Date of experience: March 23, 2019
Tennessee
1 review
0 helpful votes
Follow Audrey Y.
Unfollow Audrey Y.
Send Message
Share Review
Report Review

Great purchase
January 3, 2022

Love my pants. Just as pictured. I feel like they fit a little bigger than i imagined and probably would have gone down a size if I'd known but the elastic band, I just roll once and they're still plenty of length and fit great.

Date of experience: January 3, 2022
Oklahoma
1 review
0 helpful votes
Follow Jennifer U.
Unfollow Jennifer U.
Send Message
Share Review
Report Review

Love!
November 1, 2022

I purchased two wren tunics and a perfect pocketed maxi skirt. I love each piece. As someone who is 5'9", the maxi skirt is long enough to touch the ground when i have it on - a rare but AMAZING thing. Definitely will be purchasing more in the future.

Date of experience: November 1, 2022
Florida
1 review
0 helpful votes
Follow Anna L.
Unfollow Anna L.
Send Message
Share Review
Report Review

Do not buy from them ever
January 15, 2023

If your items are missing, damaged or just not what you wanted they will refuse refunds. Even if your request is in the stated period on the website. They won't even give store credit like they promised. Prepare to not recieve follow up calls and to be belittled

Date of experience: December 16, 2022
Indiana
1 review
0 helpful votes
Follow Kelly H.
Unfollow Kelly H.
Send Message
Share Review
Report Review

I love Three Birds Nest!
December 4, 2023

I love the outfit of the week! They put together great pieces and they are reasonably priced. I've made several purchases and have not been disappointed!

Date of experience: December 4, 2023
Michigan
1 review
0 helpful votes
Follow Sara T.
Unfollow Sara T.
Send Message
Share Review
Report Review

Sarah K. Is absolutely the best customer service representative I have ever worked with! She is truly a genuine person that cares about your questions or concerns and goes well above and beyond to ensure that you and your order are taken care of and your needs are met! I will always order from them as long as she is there!

Date of experience: September 2, 2021
Canada
1 review
0 helpful votes
Follow Stephanie T.
Unfollow Stephanie T.
Send Message
Share Review
Report Review

First Time Buyer
February 24, 2022

This was my first time buying anything from Theee Birds Nest and I have to say I'm impressed! Great quality, beautiful clothing that fits so well, and quick delivery, too! I'll definitely be ordering more in the near future

Date of experience: February 24, 2022
California
2 reviews
2 helpful votes
Follow Anastasia A.
Unfollow Anastasia A.
Send Message
Share Review
Report Review

Cheap Crap!
September 20, 2020

Don't order anything cause your basically throwing your money away. I ordered a shirt it was rhin fabric loose stitching and did not wear at all like the photo looked.
Don't purchase from this website!

Date of experience: September 20, 2020
New York
1 review
0 helpful votes
Follow Bobbi B.
Unfollow Bobbi B.
Send Message
Share Review
Report Review

The only shop I go to
April 14, 2022

TBN has seriously filled my closet. Nearly every day I wear at least one piece from the shop. It's just truly my favorite! I've never had a bad experience buying clothes - quality, well-made, beautiful, comfortable clothes.

Date of experience: April 14, 2022
Utah
2 reviews
0 helpful votes
Follow Takesha U.
Unfollow Takesha U.
Send Message
Share Review
Report Review

So comfy
July 22, 2022

They literally are the most comfortable things I've ever worn. But, my coworker told me it looked like I was smuggling goods in my diaper (low saggy crotch). So, needless to say, I won't be leaving home in them.

Date of experience: July 22, 2022
Illinois
1 review
0 helpful votes
Follow Amy B.
Unfollow Amy B.
Send Message
Share Review
Report Review

Cut Funny
February 18, 2022

I've ben waiting to purchase the Wren because it was a bit pricy, so when they were on sale I grabbed two! So excited! Both seem to have weird cut edges where it's. Raw. I understand we're human, and you can't really see it, but it's kinda irritating. Other than that, they're comfortable!

Date of experience: February 18, 2022
Canada
1 review
0 helpful votes
Follow Victoria Z.
Unfollow Victoria Z.
Send Message
Share Review
Report Review

Bummer if you're Canadian
May 3, 2023

I've been aggressively getting ads for the site and eventually placed an order. I waited til a big discount promo but when shipping and exchange added up it was not such a great deal. Most items were good but I had sized up a bit and had a couple items that just aren't working for me. I looked into exchange but sadly it's at a high shipping expense to return anything and I'd pay shipping and exchange again to reorder in the correct size. I understand that international shipping isn't the company's fault but they do run agressive social media ad campaigns to Canadian buyers, so you'd think they'd show some consideration for making sure we're satisfied with the purchase. I don't think I'll be ordering or recommending them to anyone on this side of the border unfortunately.

Date of experience: April 3, 2023

Overview

The company enjoys a generally favorable reputation for its stylish offerings and efficient shipping, with many customers expressing satisfaction with their purchases and the quick response from customer service when issues arise. However, concerns about product quality are prevalent, with multiple reviews highlighting defects and a lack of durability in garments. Additionally, customers have expressed frustration over return policies and perceived indifference from the company regarding product discrepancies. Overall, while the brand has a loyal customer base drawn to its aesthetic and affordability, significant improvements in quality control and customer support are needed to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
124
value
19
returns
14

Instant Feedback

13,666 reviews
+30