ThomasNet.com drives customers, prospects, and suppliers to us year over year. With our Thomasnet listings and updated profile we have the assurance that customers still can find us. I was surprised to see some of what it was posted here but as a long term ThomasNet client I can guarantee you Thomasnet has always delivered for us.
I somehow stumbled upon Thomasnet.com while trying to source some specialty wood. Had no idea this existed and it has already made my job of sourcing materials so much easier. We have been stuck for years with just 2 local suppliers and 1 that is two time zones away. Now, through Thomasnet.com, I have made contacts with an additional 7 just within 100miles! There were a total of 78, if I expanded my search radius! Now, we are saving on shipping costs and have multiple resources when no one is stocking the full quantity we are needing. This sure beats using an internet search engine and digging through results that typically don't match at all what we are looking for. Thomasnet.com allows you to filter and sort by so many factors, you get exactly what you are looking for each and every time. What a time saver!
We have advertised on ThomasNet for many years and have always treated it as a sort of billboard for advertising. We have found that other marketing avenues can generate more leads for the money spent, but we have been more interested in the exposure for our business on the ThomasNet directory. A Thomas rep explained a new banner ad program that was available which sounded perfect for the exposure aspect we were trying to capture. It was a larger expense for us and we decided to move forward based on the description given and examples of where it would display on the site. As it turned out, the banner was placed on much deeper pages with poor results over the course of a few months. This was a case where the sales rep did not understand what he was selling and gave us incorrect information about this "new program."
ThomasNet has been a helpful source for finding companies that I need to reach out to for potential business.
They also make the process of listing your business as a resource very thorough and easy to manage.
We've gotten over a thousand leads this year from Thomasnet, many of which were associated to closed deals. I was also happy to receive access to helpful and educational webinars throughout the year as well as great customer support. I see a lot of low ratings on here so just know this isn't a solution you jut pay for to resolve your problems, its a resource that you can work with to solve your problems.
What I have always like about ThomasNet is its comprehensive list of vendors especially US based. They also provide great classification on diverse vendors (women, veteran, minority, disabled, etc) which is very useul when looking to diversify your supplier base.
We recently received a contract for a company who found us through ThomasNet.com. We currently supply them with parts on a weekly basis. We fly them ahead, so that when the ship comes into port, they can be retrofitted promptly. This has been worth at least another 25 to 30 thousand dollars per year. And this is business we would not have had if it weren't for ThomasNet.com.
Find other alternatives. They will paint the perfect picture and tell you all you want to hear, don't fall for it. I was sold into a year contract and paid extra to show higher on searches. $3,000+ dollars later- not one customer and not even a CALL from a potential customer. Nevermind the fact that our company was struggling during the pandemic and owed 2 months of advertising expenses during this time, I tried speaking with their reps to agree on some sort of terms especially during the craziness and all I was told is they can not do anything for me and that my account would be sent to collections if I did not make a payment. (All while small business was in deep $#*! during the pandemic- they could offer no help) save your money, dont be sold by these con artist
First off I find it rather pathetic that Brendan O. Posts a review giving them 5 stars then Brendan O - (presumably the same person) responds as a Thomasnet rep two posts below. Sad day when you can't even keep your own deceptions straight. My company paid 800 a month for years to them and saw little or no return. When we put them on the spot and asked them to show what business they generated for us they sent us sales brochures. Total waste of time and money for us, annoyingly high pressure sales staff for their service, if their staff was half as annoying in trying to get us leads as get money from us we'd be a fortune 100 company!
Their website is fine. As a company they rip off their advertisers. We had to deal with a drug addicted sales rep who ripped us off, inaccurate billing, and then a lawsuit when we refused to pay for all of the rip-off. Greedy attorneys tricked the courts into getting four times what we owed them and refused to pay when they failed to deliver. The volume of leads from advertising their was miniscule, their responsiveness a joke, their refusal to provide any accounting statements criminal. Save your money and go to Global Source or Google to advertise and get more bang for your buck.
Once you sign up, you are locked in for the duration. There is no backing out of you contract. No buyer's remorse. You can fight them any way you like, but they will not let you out of their contract. And once you are in, they don't give you a lot either. Most of the tools are equivalent to Google Analytics, so nothing great. I don't believe I received a single sales lead them them. Once they started "hating me" for trying to get out, they also stopped the monthly phone calls and emails. They basically ignored me for nine months because they knew they had me. I added a partial screenshot of my account just so you know I'm real.
Their sales people are excellent but the results just are not there. The bill has been very high and when we tried to get out of the contract because of their poor performance they say NO.
DON'T sign their contract without striking out those clauses. Remember they want your business. Let them earn it. If they perform keep them. If they don't you will be able to dump them.
No results, never modified our data, every time we'd make a change it would be reversed, horrible customer service, horrible editor, horrible experience. You've been warned. 7K down the tube for one of the most frustrating experiences of my life.
This sight has been around for a long time offing engineering service, promoting your engineering service or product. It was a great tool for me as an Engineer about 5 years ago. I find that they had let the internet money making scams take that tool over. I refuse to use a place that I must dig forever to find the info I am looking for. I think they need to get back to what was working for them... That is my opinion... Frontrunner
Although the program was pretty pricey I was glad I took the risk. My sales rep is an excellent resource and always available for any questions or concerns. I have been doing marketing for many years. I have to say, their reporting is the most thorough of any other program I run in the industry.
ThomasNet is full of promises and delivers on none of them. They are a smoke and mirrors marketing company. They request time to prove themselves however, only give 20 days to cancel a contract. ThomasNet's goal is to get past the cancelation period then there is a change in demeanor.
I even had a team member ask me to provide a fake invoice for upgrade on my account so that he can get a bonus.
I would recommend staying clear from ThomasNet!
ThomasNet does programs by ranking points. We paid to be ranked first with 51 points in a category. Come to find out 2nd rank only had 35 points and all we needed was 36 points. They were ripping our company off year after year for over $5k. They are crooks and suggest you learn from our company's mistake!
We have been a customer with ThomasNet for years. ThomasNet always drives customers, prospects to us -and our money is well spent. Our Sales person is sincere and honest and has always helped us make good decisions regarding our advertising and our overall presence on the internet over the years.
"ThomasNet has helped me find many suppliers. All you have to do is type in what you are looking for and within seconds you are connected to a wide variety of suppliers. And with such a large base of suppliers you are able to find one that is best suited for your needs and who has the best price and is most reliable. This will save you time, money and a lot of stress."
I'm not much for reviews but I did receive a contract for $10,000 a month from a company who found me on ThomasNet. I have to admit I was hesitant considering the investment amount but all I needed was that 1 company. ThomasNet delivered.
Answer: Hi Chris, here are some reviews from real customers we work with who are always willing to go on the record with exciting reviews based on their results. Check it out! - https://www.youtube.com/watch?v=W3r2Fn2zA9s&t=21s
Hi Justin, thanks for providing your feedback. We're sorry to hear that you believe our program was misrepresented. While banner ads do offer branding exposure to differentiate you from your competitors on the ThomasNet.com supplier discovery platform, many other aspects of your total ThomasNet program are inherently more measurable (than branding) in relation to their direct impact on generating qualified leads and sales. Powerful and unambiguous measurement tools are included in every ThomasNet program. In most instances, once a rep sits down and reviews a program's actual performance with advertisers that share similar concerns to yours, the true ROI of their ThomasNet program becomes clear. We would like to look into your concerns -- whom should we contact to get more information about your experience with us?