Its just a portal to get you to a bunch of insurance company sites that ask the same questions and probably get a commission for doing it. They say "give us your email and we won't spam you" LIE 15 mins later I start getting e mails from insurance companies I did not contact asking me to call them. RUN Forrest RUN!
The Zebra collected all my information and sent me to four insurance companies' website without providing quotes. What's the point of collecting all my information and sending to the the individual companies website on which I have do all this all over again? Not going to use it again and I would not recommend it to anyone.
Kudos and special thanks to Kelsey Telinde with Zebra in customer service. She knows her job well. She hooked me up with insurance and roadside service in a matter of minutes. She was very kind and friendly. Zebra has a jewel working for them and I hope they realize it. Thanks Kelsey!
Jana - Thank you so much for the kind words about Kelsey. I'll be sure to pass them along. Hearing success stories like these is so encouraging to our team, so thank you for taking the time to let us know about your experience. - Emma W.
Worthless... Don't waste your time. Worthless... Don't waste your time. Worthless... Don't waste your time. Worthless... Don't waste your time. Worthless... Don't waste your time. Worthless... Don't waste your time.
Hi The Zhebra
Natalie, ext# 105 ( customer service) and Jasmine@ success team are very polite, nice, professional, knowledge with unbelievable patience, they listened me out that all I needed. I'm very happy that used The Zhebra. Thanks a lot for having such employees in your company, I do sincerely appreciate all your efforts. God Bless You all!
With best wishes and regards
Policy holder Igor Kerimov
Igor - Thank you for taking the time to call out your agents by name and compliment them. Messages like this mean so much to our team. We're so glad that you left those conversations feeling heard and supported. You don't get that a lot in the insurance industry, and it warms our hearts when we can make at least one person feel important! We're always here if you have a question or need our help again. Have a fabulous day, Igor. - Emma W
They helped me save 50 dollars a month on my car Insureance and went the extra mile to make sure the Insureance agency i was hooked up with handled my questions with honest answers and made sure i got the coverage required
Nathaniel - We appreciate your positive review about your recent experience with us! We strive to make shopping for insurance easy, transparent, and painless. So glad you had success using our service. If you have any further questions, please give us a call. We're always happy to help! Thank you again. - Emma W.
I wasn't sure what to expect when i went online, but I'm so glad I did. Filled in my information and then was connected to Evin. So pleasant, informative and efficient. Found me an insurance policy that meet my needs. When I phoned him and was ready to purchase my new policy, he walked me thru the whole process. I'm very pleased and satisfied with his assistance.
I saw an add for this site. Gave them a try for auto insurance quotes. They gave me some great rates so I called to verify the rates were for full coverage and YEAH, every quote they gave me from insurance companies were completely BOGUS!
Do not waste your time with this site, I wasted my time for you.
Always love working with the folks from The Zebra. They always go the extra mile and take their time to make sure you're covered. Special shout out to Logan Wilkinson and Summer Popovich. I've reached out to Logan the last 2-3 years and he has always been great.
After putting a little information into zebras website all I got was a redirect to different insurance co. Websites to fill out all the pertinent information to get an insurance quote, so what was the point of having thezebra.com website in the first place?
I am happy that my family member referred me to thezebra.com. I had an awesome experience thanks to the agent who took take of me throughout every step of selecting my car insurance. Thank you Beni! Thank you thezebra.com!
Guy was so patient and really walked me through the process and tried to get me all the discounts available to me. He helped were others couldn't and will be there for future questions. Saved me money and I Couldn't be happier
The Zebra made gettin' insurance easy.
I called in & talked to a woman, who I forgot her first name, but last name was Scott.
They helped me get insurance set up through National General & the process was simple.
Even though the insurance quote changed from the previous day to the next when I decided to start the process. I still felt comfortable payin' a little bit more to get started with National General through the Zebra. My only regret was not starting sooner to get the lower quote.
I couldn't have been more excited about going into The Zebra for my car insurance! I had seen the commercials so many times and didn't give it much thought until my insurance came up for renewal and I had to make a change and how much more I had to pay.
The agent with Zebra was very easy going and very helpful. I can't believe how much I'm saving a month(150.00) by going to The Zebra. I immediately changed and the process was very easy.
Thank you Zebra!
Francisco - Yay for savings success! Thank you so much for your positive review. We are so glad that our staff was able to give you a 5-star experience. We look forward to serving you in the future. - Emma W.
Collects my info, gave two monthly quotes WAY out of the ball park (monthly, when I provided input that I'm a pay-in-full client), and returned links to insurance companies for me to request individual quotes. Very weak, mellinieal inspired product. USELESS
Samantha McGee made our experience not only SUPER EASY but also very pleasant! We laughed/joked. Spoke kindly. Very informative. Quick like a ninja. Polite. I just enjoyed it very much! THANKS!
HARASSMENT! I've been getting phone calls ALL DAY EVERYDAY from Asian women insisting on transferring me to someone for an insurance quote. Every time I block an area code and prefix they call from a new one. I've emailed The Zebra twice asking them to remove my name and phone number from their database. If you use this company you will have to change your phone number afterwards. These people are evil!
Nicky, we hate unsolicited messages just as much as you do! You’ll never receive any calls or messages from The Zebra that are not directly related to your policy and transactions with us. We take your privacy seriously. You can opt out of all communications with us and delete all of your information here: https://www.thezebra.com/privacy-request/. We're sorry that you've had this experience with spam calls, but it was not us. - Dani P.
You go through this process of entering all of your details and then it says here's your quotes - but that's a blatant lie. The companies that supposedly gave your quotes want you to re-enter all the same info - and then some. Now they want your social, your phone number (which they in turn sell to telemarketers) and your blood-type. Save yourself the time and hassle and just call yourself. VERY DISAPPOINTING!
You get a LIVE body when you call comprehensive comparison for lowest premium for the most coverage! I RECOMMEND ZEBRA. Major time save and no annoying repetitive phone calls!
Thank you, Lil b, for taking the time to write a review. Smart shoppers compare rates to save money and that's exactly what you did. We're so glad you had a 5-star experience comparing rates with The Zebra. We hope we can support you again with 5-star service the next time you compare rates.
Need to help finding better rates for my insurance made one inquiry to zebra they were with me within minutes and on my way to a new policy with better rates than I originally asked for with a large insurance company. Couldn't ask for anything better Cindy From Austin Texas assisted me with everything I could ask for and more thank you zebra!
Overview
The Zebra has a rating of 3.6 stars from 259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Zebra most frequently mention customer service, extra mile and full coverage. The Zebra ranks 2nd among Car Insurance sites.
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- Austin, Texas, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michael, we're sorry you had a bad experience comparing insurance rates with The Zebra. Smart consumers compare, and we aim to simplify the process of shopping for insurance, not over-complicate it!