website thubmnail of TheStreet
How would you rate TheStreet?
grey star
grey star
grey star
grey star
grey star
Michigan
1 review
1 helpful vote
Follow Tomasz B.
Unfollow Tomasz B.
Send Message
Share Review
Report Review

Scam like levels trying to cancel my subscription
October 31, 2022

It is 100% impossible to cancel your subscription. I have been redirected to different phone numbers, no help through customer support, unable to remove my credit card. This is insane that in 2022 a company will rip you off like this for outrageous amounts of money and make it as difficult to cancel.

This proves that is a horrible product, because they do everything in your power to prevent you from quitting or changing your mind. Do not get sucked into this scam trap.

Date of experience: October 31, 2022
Georgia
1 review
12 helpful votes
Follow Robert K.
Unfollow Robert K.
Send Message
Share Review
Report Review

I have been charged $409 for a renewal when I haven't used the site in months. Shows up on my credit card. Go try and cancel! They put you on hold, transfer you around from one operator or another, its really obnoxious. As a practicing attorney my time is valuable. And I am loosing money being here. In the end, I found that my own research and selections out performed what was contained in the materials. Do not get drawn into this rabbit hole and scam.

Date of experience: March 19, 2019
Arizona
2 reviews
15 helpful votes
Follow Steve c.
Unfollow Steve c.
Send Message
Share Review
Report Review

Ads Ads Ads -
July 9, 2019

If you want to sit through boring video ads, this is the place to go. Imagine paying over $300 a year and still be blasted with advertising every where to go, this web site is worst than Huffing Post. Tabloid stuff. Go ahead and give them your money so you can watch the same ads over and over and over again. 30 sec. Ads to watch someone give their opinion on a stock or event. Stupid. I would never join again.

Date of experience: July 9, 2019
Australia
1 review
9 helpful votes
Follow Reece H.
Unfollow Reece H.
Send Message
Share Review
Report Review

I tried the trial found it average and stupidly forgot to cancel so after 14 days the full years subscription came out. Stupidly this occurred for a second year. Biggest issue is it is not easy to unsubscribe, you have to physically call them up to unsubscribe. Working as geologist in central Asia I found they are only open office hours so with the time difference and poor mobile coverage this process has become difficult. Emailing does not work they do not respond to please cancel, so now I have to set a 12am alarm get up in the middle of the morning and hopefully have mobile reception to cancel a subscription... clearly this is all about the money when they make it so hard to unsubscribe

Date of experience: March 5, 2020
Florida
1 review
5 helpful votes
Follow Jim C.
Unfollow Jim C.
Send Message
Share Review
Report Review

Good luck canceling
December 4, 2020

I signed up for this service after receiving a promotional offer. Everything is an ad or an up sell. I called three times to cancel. I can't get a hold of anyone and forced to leave a message. I got one call back and when I said I wanted to cancel, they hung up on me. I emailed customer service and they said they can cancel anyone. How convenient for fraudster Jim. Who does business like this in this day and age? Only Jim Cramer. I called the next day and got right thru. They said no problem my card would not be charged. I thought that was a little too easy so I asked how I can confirm. They said not a problem, they would send an email confirmation. My card was charged anyway. Now it's my word vs. fraudster Jim. I have all the phone records. I also emailed my complaint to customer service confirming what has occurred. Now I am disputing the charge with my credit card company. Avoid the hassle. No one should do business like this.

Date of experience: December 4, 2020
Canada
2 reviews
10 helpful votes
Follow Robbie D.
Unfollow Robbie D.
Send Message
Share Review
Report Review

Their is no free trial, Adds drive you nuts. The idea of paying for a service is so you don't have to look at any adds. I am amazed JIm Cramer is ok with this. And the trade suggestions have lots me a ton of money so far.

Date of experience: October 21, 2019
Alaska
1 review
10 helpful votes
Follow JOHN A.
Unfollow JOHN A.
Send Message
Share Review
Report Review

Waste of Money
February 20, 2020

Cramer is all blab, his stock picks are a loosing investment, do not buy into this guys portfolios. He needs a education on how to pick stocks... blab, blab, blab I surprised they even let him on the exchange floor.

Date of experience: February 20, 2020
Florida
1 review
2 helpful votes
Follow kevin s.
Unfollow kevin s.
Send Message
Share Review
Report Review

Going Downhill
November 30, 2023

I have been a subscriber for around 5 years. The quality and usefulness of the site has decreased dramatically over the past 6-12 months. The number of authors have decreased. The quality of authors have decreased (where is paul price?). As you scroll down the home page it's the same 3-4 articles repackaged under different section headers. They have obviously tried to cut back on costs and the quality of the product has suffered.

Date of experience: November 30, 2023
Illinois
1 review
1 helpful vote
Follow Clay H.
Unfollow Clay H.
Send Message
Share Review
Report Review

Upon visiting the above article page. I found it difficult to read the article. Pop-over spam was so bad that reading the article was near impossible. As if the on-page adverts were not already bad enuff. It is likely that I will block this site from future visits.

Date of experience: October 2, 2023
Switzerland
1 review
7 helpful votes
Follow Mobi F.
Unfollow Mobi F.
Send Message
Share Review
Report Review

Totally agree on other comments. One finally has to block the credit card and get a new one... frustrating.
I have back tested their UPGRADES and DOWNGRADES of individual stocks from January 4th YTD (June 27) on https://www.thestreet.com/author/*******/thestreet-quant-ratings/all.html?page=11.
Interestingly, more than half (!) of their Quant Ratings and recommendations would have made me lose 40 to 50% of the invested capital. Sometimes upgrades occur on peak (!) stock value... losing money right away, and downgrades occur on bottoms... making you miss the rally.
This looks like some serious and precise insider job here... for the biggies. TheStreet Quant Ratings and TheStreet recommendations both on CNBC and online result often a significant loss. My own research is traditional and keeps me in a comfortable profit zone.

Date of experience: June 27, 2019
Poland
1 review
18 helpful votes
Follow Vic M.
Unfollow Vic M.
Send Message
Share Review
Report Review

TheStreet.com ActionAlertsPlus offers a free 14 day trial for new members. However, deep within their website, you find that to cancel the trial, you have to call and wait to speak to someone. This is inconvenient enough, however, it is actually getting the trial cancelled that is the real issue. I called and spoke to three separate people, each who confirmed that my free trial was cancelled and that my card would not be charged. I asked them to send me a confirmation email, which they agreed they would, but then never sent one. I logged into my account and at least confirmed that it was set to "Not to renew" with a charge of $0.00 - I even took a screenshot and sent a time-stamped email to myself confirming this. However, three weeks later, my credit charged is charged $59.95, the monthly subscription fee. I logged back into my account, and someone had changed from "Not to Renew" to "Premium". This seems like outright fraud and a scam to me.

Date of experience: July 21, 2018
Singapore
11 reviews
74 helpful votes
Follow Fred G.
Unfollow Fred G.
Send Message
Share Review
Report Review

Another site that is plagued with ads and they try to make Jim Cranmer look like a God. His investment record is terrible, if you had listened to all his calls you would have lost a fortune. How he is still on CNBC boggles the mind but then again CNBC is a joke

Date of experience: May 29, 2018
Pennsylvania
1 review
7 helpful votes
Follow Ann c.
Unfollow Ann c.
Send Message
Share Review
Report Review

I read one article in particular where an entire firm got bashed for a few bad brokers. Very unprofessional and written like a child having a temper tantrum. Would never go to site again for any news about Wall Street or finance

Date of experience: July 10, 2016
TZ
1 review
12 helpful votes
Follow Nan S.
Unfollow Nan S.
Send Message
Share Review
Report Review

I signed up for a free trial. Never again! I got blasted with dozens of hyped-up emails. When I finally found the privacy settings, I discovered that they are automatically checked to allow email, phone calls and regular mail for about 10 different services. Plus they sell/share your name and info with advertisers. I have no idea whether their advice is any good--rather doubt it actually--what they are is an advertising/spam tool on steroids.

Date of experience: March 25, 2014
Canada
1 review
13 helpful votes
Follow Glenn M.
Unfollow Glenn M.
Send Message
Share Review
Report Review

I used the service for a few years and found it informative. I never experienced any problems with the billing and once I decided to cancel the service, there was no problem. They were sorry to see me go, but none of the horror stories I read from others. Simply not a problem. I experienced anywhere from 14-23% returns for the few years using the service, while only 11% the year I went it alone. I have recently compared some of the other providers rates and am entertaining renewing my subscription at this time with "the street"

Date of experience: February 3, 2016
Germany
1 review
3 helpful votes
Follow Petee S.
Unfollow Petee S.
Send Message
Share Review
Report Review

Bitcoin price will plummet (january 2017):
https://www.thestreet.com/story/*******/1/bitcoin-has-been-here-before-and-it-is-a-disaster-in-the-making.

"I have taken the liberty of adding some red arrows to make our DSE's objective forecast crystal clear." from the Article

Article august 2017, same author:
https://www.thestreet.com/story/*******/1/bitcoin-mania-setting-up-for-greatest-financial-crash-in-400-years.html

Their DSE tool saw the rise coming, and now its time to sell.

Soo i may ask if someone can explain me two things:

1) How can the DSE predict 200$, but has seen the rise coming
2) the author was not invested in january, but is invested in august. Why? It was "crystal clear" that it will fall hard.

Lets be polite and say i cannot recommend their service or predictions in any way.

Date of experience: August 9, 2017
Rhode Island
1 review
9 helpful votes
Follow Nanette B.
Unfollow Nanette B.
Send Message
Share Review
Report Review

I am an Investment Advisor, I decided to subscribe to the Dividend Investor subscription. Web site is very disappointing. The real estate on the site is more devoted to making additional purchases than information relating to the subscription. The videos that start playing are very annoying. I think Cramer has some intellect but I cannot stand watching him on TV or on this site. He is addicted to himself and it shows. Just like Trump! Lol

Date of experience: March 2, 2016
Austria
1 review
3 helpful votes
Follow Alex S.
Unfollow Alex S.
Send Message
Share Review
Report Review

Email Customer Support non-responsive. Online contact form non-functional. Cancellation only by phone - even for the trial! Thus, pay for your cancellation while you wait in the queue.

Date of experience: June 24, 2020
Georgia
1 review
13 helpful votes
Follow James H.
Unfollow James H.
Send Message
Share Review
Report Review

I signed up for $49.95 per year. The information provided wasn't worth much, so I quit opening the emails. They said one of those emails was my chance to opt-out and since I called (when I saw the $199.95 charge) a week or two after "the deadline". Apparently, I inadvertently checked a renewal box. I disputed this to AMEX, who after "investigation", said they sided with the merchant. Jim Cramer claims to be so right-minded on TV, but he is complicitous in this scam.

Date of experience: September 16, 2014
Illinois
1 review
8 helpful votes
Follow suny b.
Unfollow suny b.
Send Message
Share Review
Report Review

I had a 1 year subscription to Action Alerts Plus, it's a service of TheStreet.com. On-line they do not allow you to select "Do Not Renew". So they automatically renewed me for 1 year. I called on the first day of the renewal to say that I did not want to renew as was told I could not cancel. I was forced to prepay for an annual service on day 1, and could not cancel. I would stay as far away from any of their subscription services if I was you!

Date of experience: October 3, 2011

Overview

TheStreet has a rating of 1.6 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TheStreet most frequently mention credit card and customer service. TheStreet ranks 41st among Stock Research sites.

service
2
value
2
shipping
1
returns
1
quality
2