TheStreet

I had a 1 year subscription to Action Alerts Plus, it's a service of TheStreet.com. On-line they do not allow you to select "Do Not Renew". So they automatically renewed me for 1 year. I called on the first day of the renewal to say that I did not want to renew as was told I could not cancel. I was forced to prepay for an annual service on day 1, and could not cancel. I would stay as far away from any of their subscription services if I was you!

Experts such as AF merely have an undergrad degree in poly sci but pontificate about complex technical bio tech companies. AF actually expresses his uninformed opinions as fact as if he can predict future events. He has no understanding of the US Patent system or the significance of obtaining a US patent for a specific method. It is his opinion, stated as fact, that a patented bio tech method owned by nwbo is identical or substantially the same as a method used by another company. This of course is clearly not true as no other company can use a patented method owned by another company. AF is profoundly ignorant about the topics he discusses and renders thestreet completely irrelevant for long term investors although he might have short term influences through his uninformed rants.

Just like all the other writer here, I am also the victim. I will not surpirsed to see this business on American greed show soon. Some one needs to step up and stop this nonsense. Cramer seems to advocating customer service on show all the time but his business seems to fail horribly in reality. I dont think they even deserve half star. I have never came across such a horrible company that will have no refund policy and very bad customer service. Just like all the scam artist on American Greed Show, No wornder their stock is buck and change from 60$ at some point.

Stay the F**k away from this scamers and i mean it...

Some one needs to take this scam operation down. Its been going on for too long.

I NEVER signed up for anything from this site but, somehow, they obtained my debit card information and charged me $349.95. I never delete email messages and confirmed I've never received ANYTHING from them. I have disputed the charge as unauthorized and will be reporting them to both the FTC and the FBI's cybercrime unit. These people are genuine scum.

Quick update - I have now provided their info and MO to the FBI. I urge everyone to do the same.

I agree with Bestsy C. Two weeks ago they auto renewed my real money pro subscription and my trifecta stocks subscription. Two weeks later they cancel part of the real money pro and put trifecta in its place - so they are charging me twice for the same thing. I called by phone and they hung up on me for heavy volume and said to go to the FAQ site. Contacted them by the site and they replied that I had to call. I finally got them on the phone and was told I cannot get a refund for the Trifecta subscription. Now I have to speak to a supervisor between 9-5 to change my account. In addition, you cannot remove your credit card info online either,

I joined AAP club as starter and wanted to gain knowledge of investing. Being a paid member for more than 1.5 year, finally I ended up losing money based on their advice. Once I was in big profit's like SHOP, TWLO, TSLA, CVS etc. were recommended to sell and recommended to buy companies like Viacom, Kohls, GE, SLB, Tyson etc. On an average I lost money after subscribing them. IMO, Jim cramer doesn't have time to invest in research about the companies growth potential and that made him to recommend poor companies. I would say stay away from thestreet.com. Absolutely, no market insights you will get it. All you get is update after the market, so who need what happened to the market when everyone knows what happened?

Contacting support is very difficult, as everyone mentioned I had a problem with billing too. I got an add/offer for quarterly payment. But while billing second quarter they charged for the whole year. I had to ask them to go with quarterly billing, it was a nightmare to get support from them. Finally, I decided to unsubscribe. There is no easy button to unsubscribe but it is possible.

I signed up for three "risk free trials". Action Alerts PLUS, Trifecta Stocks and Quant Ratings. You have to enter a credit card. After reviewing the Action Alers and Trifecta stock portfolios, I decided not to continue because the performance of both portfolios is sub-par. Quant Ratings is just OK, I like MarketGrader.com much better. Anyway, you can't cancel via the website. It gives you a customer service number to call. You call the number, it says they are experience heavy call volumes, gives you a recording to go the to FAQ page on theStreet.com, then hangs up. If you try to email them, they say you can only cancel the trial via the phone. This service is a complete rip off, DO NOT DO BUSINESS with them.

Nothing good actually terrible losing money on every position crammar is a joke out for his own money

Like the others said, its just a bank sucking machine. They charged me $199 for a product that started at $19.99. The way it was explained to me was that I left a box checked and therefore was charged for 5 extra diff services I didn't ask for. To top it off when I called on the 14th day to cancel bc they are closed on the weekend, I was told technically the 14th-28th was 15 days not 14 days? The don't give refunds either. Had to file a dispute with my bank to get my money back. Horrible business ethics with the customer service to match. DO NOT SIGN UP WITH THIS COMPANY NOT EVEN ON A TRAIL BASIS>

My credit card was charged for 900 after cancelation 2 17 on March 9. Never received credit for charges