I agree with Bestsy C. Two weeks ago they auto renewed my real money pro subscription and my trifecta stocks subscription. Two weeks later they cancel part of the real money pro and put trifecta in its place - so they are charging me twice for the same thing. I called by phone and they hung up on me for heavy volume and said to go to the FAQ site. Contacted them by the site and they replied that I had to call. I finally got them on the phone and was told I cannot get a refund for the Trifecta subscription. Now I have to speak to a supervisor between 9-5 to change my account. In addition, you cannot remove your credit card info online either,