• The Professionals Moving Specialists

The Professionals Moving Specialists

Overview

The Professionals Moving Specialists has a rating of 4.9 stars from 4,553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Professionals Moving Specialists most frequently mention several times, customer service, and last year. The Professionals Moving Specialists ranks 5th among Moving Service sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • Hopefully the quote is competitive and the rest of your customer service matches this initial step in the process.

Critical highlights

No critical highlights yet

How would you rate The Professionals Moving Specialists?
Top Positive Review

“Best movers!”

Michelle M.
1/12/24

The team was incredible! Organized and efficient. They asked about many pieces and we kind and took great care of our belongings.

Top Critical Review

“I don't think this form is mobile friendly”

Chigozie O.
7/17/19

I don't think this form is mobile friendly. It took a lot of me pressing options multiple times before they would select. It was very frustrating. Thanks.

Reviews (4,553)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5)
Thumbnail of user michellem5091
1 review
0 helpful votes
January 12th, 2024
Verified purchase

The team was incredible! Organized and efficient. They asked about many pieces and we kind and took great care of our belongings.

Thumbnail of user maxs201
Max S.
1 review
0 helpful votes
May 20th, 2020
Verified purchase

The best moving company in Chicago. Hands down. So fast, friendly, and makes every move enjoyable. Have been using for 9 years!!!

Thumbnail of user stant29
stan t.
1 review
0 helpful votes
October 16th, 2019
Verified purchase

SHIPPING SOME FOLDING TABLES - I live 10 minutes from your western ave office near Wrigley field -- can you send an estimator
so there is an agreement to size of shipping load

Thumbnail of user shannonw89
Shannon W.
1 review
0 helpful votes
June 29th, 2020
Verified purchase

I have heard form 3 others how great you all are! Love the Green Boxes and ease of packing and unpacking them. Have already recommended to so many people.

Thumbnail of user nickk206
Nick K.
1 review
0 helpful votes
March 10th, 2020
Verified purchase

Always a great experience. I've used The Professionals 4 times in the past and would recommend them to anyone!

Thumbnail of user kimberlyl592
Kimberly L.
1 review
0 helpful votes
June 18th, 2020
Verified purchase

Easy form to fill out. Was recommended to your company from our storage facility in Old Town. Thank you!

Thumbnail of user patriciat639
Patricia T.
1 review
0 helpful votes
July 6th, 2020
Verified purchase

Hopefully it will continue to be a pleasant experience. Thank you for making a stressful situation easier.

Thumbnail of user kellyb675
Kelly B.
1 review
0 helpful votes
May 17th, 2020
Verified purchase

I am a repeat customer of the Professionals. I have used them for myself and my family members. Always received excellent service.

Thumbnail of user franks317
frank s.
2 reviews
0 helpful votes
December 19th, 2016
Verified purchase

Movers worked fast and cautiously. They moved too fast and never brought in my wardrobe boxes so I had to make two more trips after the move to move my own clothing by hand. They also seemed to have attitude moving things such as the vacuum and other household odds and ends that obviously would be needed in a new home. 5 star for their actual work, minus 2 for wanting to hustle a little too much. Also broke my box spring when setting my bed up.

Thumbnail of user amandoc1
Amando C.
1 review
0 helpful votes
March 11th, 2020
Verified purchase

Used the Professionals 10 years ago and no complaints. Hope to use them again in a couple short weeks!

Thumbnail of user anonymousx819
anonymous X.
1 review
0 helpful votes
April 1st, 2020
Verified purchase

There were a couple of glitches while scrolling the page, and some options are missing on the list (musical instruments doesn't have much aside from pianos; might be good to include Large instrument, medium instrument--like tubas, harps, guitars, etc.).

Thumbnail of user phylliss185
Phyllis S.
1 review
0 helpful votes
June 2nd, 2020
Verified purchase

The screen froze up while I was half way done with the input and I had to start over. Also, I was unsure where to put different types of items.

Thumbnail of user jeannettek6
Jeannette K.
1 review
0 helpful votes
December 1st, 2019
Verified purchase

There was a problem with your site so I had to start over and enter info again. Otherwise all aspects of our move went very well. The men were courteous, efficient, and hard working.

Thumbnail of user brianb1446
brian b.
1 review
0 helpful votes
January 25th, 2020
Verified purchase

From order placement to moving day, the professionals were exactly that - consummate experts, lightning fast, and courteous while doing literally all the heavy lifting. Grateful for a job well done and I'll definitely recommend them to friends and family for future moves.

Thumbnail of user cl331
C L.
1 review
0 helpful votes
April 17th, 2020
Verified purchase

Great Company! Excellent and professional service. The movers showed up on time and were done with the move early.

Thumbnail of user michaelb3648
Michael B.
1 review
0 helpful votes
February 28th, 2020
Verified purchase

This website is so easy and user friendly. Definitely the best that I have used when searching for a quote!

Thumbnail of user anonymousw671
anonymous W.
3 reviews
0 helpful votes
December 2nd, 2019
Verified purchase

Really appreciate the inventory option! Even better if you had the capability to select size or # of people for things like the sofas and kitchen tables or if there were a notes section where I could provide additional details (e.g., my current place is a walk up but the new place has an elevator OR the kitchen table is small and seats only 4 people).

Thumbnail of user meghang16
Meghan G.
2 reviews
0 helpful votes
February 5th, 2019
Verified purchase

The moving crew we had were beyond amazing. We had a lot of unexpected things happen, including freezing rain that day, and they just rolled with it. Very helpful and efficient at getting the last things packed. They definitely went over and above!

Thumbnail of user aaronl299
Aaron L.
1 review
0 helpful votes
August 17th, 2019
Verified purchase

I met the owner at the "Out After Work" event and thought he was super nice (and hot) and since then have heard more great things about The Professional Moving Specialists from friends. I am excited to get a quote.

Thumbnail of user jenniferb1743
Jennifer B.
1 review
0 helpful votes
August 21st, 2020
Verified purchase

I had trouble with the site earlier in the day. It kept freezing up. But once it worked, it was easy to complete and submit.

Thumbnail of user chevonnew1
Chevonne W.
1 review
0 helpful votes
December 29th, 2019
Verified purchase

When I moved out of state I used your service the movers were quick and professional the price was reasonable. As long as the service remains, you will have a customer in me willing to return.

Thumbnail of user davidm1896
David M.
2 reviews
0 helpful votes
October 26th, 2019
Verified purchase

Lots of options, easy to go through. Examples might have been nice but it would be hard to introduce them in a reasonable way

Thumbnail of user aval26
Ava L.
1 review
0 helpful votes
June 22nd, 2019
Verified purchase

I like the level of detail that is requested, but it's optional for me not to enter it. Website is simple and easy to navigate. Loading time per section/page was almost instantaneous.

Thumbnail of user christinef142
Christine F.
1 review
0 helpful votes
May 24th, 2019
Verified purchase

They have an extensive inventory which helps in packing. I don't think they forgot anything. So, if you forgot something, that list will jog your memory.

Thumbnail of user damirs7
DAMIR S.
1 review
0 helpful votes
December 4th, 2019
Verified purchase

As a repeat client, I am looking forward with your team helping my family for 3rd time to move to our new home.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about The Professionals Moving Specialists?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about The Professionals Moving Specialists?