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ThePerfectRug Reviews Summary
ThePerfectRug has a rating of 4.3 stars from 472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ThePerfectRug most frequently mention customer service, custom size and long time. ThePerfectRug ranks 28th among Home Decor sites.
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Love your company. The Perfect Rug is a Perfect Company - professional, friendly and exacting!
Love the fact that I can get samples for free. I'm looking for a rug for a decorating client!
Very wonderful site and great that you offer free samples. Beautiful rugs.
Frustrating that my password would not be accepted after multiple attempts to reset it. Also had to call Customer Service to find pad recommendations. Otherwise, was quite satisfied products (samples)and service received.
Still deciding on rug choices.
Overall good experience.Very happy with purchase.
Everything was perfect except that it took 2 weeks by USPS first-class mail for he sample I had requested to travel from California to Connecticut!. Not your fault.
Nice selection and I can choose my border and size. That's great! Not limited to what is in stock. I've only ordered samples so far. I do plan to order a rug for my kitchen, but I'm not ready to order yet.
Absolutely superb. We have been looking for a web site like this and now we have found it.
My new rug is gorgeous. Exactly the right custom size and it arrived so quickly. I wish there were even more rug options to choose from so I could order all my area rugs from ThePerfectRug. The customer service is excellent and I really like that you can order a free sample. All and all an excellent experience.
Your website is incredibly easy to navigate and use.
Unique!
From the business
Design your own custom sized rug including runners, in natural fiber Sisal, Jute, Seagrass and other quality rug materials.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members