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ThePerfectRugReviews 472

4.3

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ThePerfectRug Reviews Summary

ThePerfectRug has a rating of 4.3 stars from 472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ThePerfectRug most frequently mention customer service, custom size and long time. ThePerfectRug ranks 28th among Home Decor sites.

service
14
value
15
shipping
16
quality
13

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6,243 reviews

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Janet A.
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I have just ordered a sample, but the experience was a good one and you come highly recommended!

Date of experience: June 14, 2016
Judy L.
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When we moved in our home, we were charged an arm and a leg for a rug that was custom made for us that our order with you is replacing. We are very happy w/everything and will use you in the future.

Date of experience: June 11, 2016
Sheldon G.
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The rug is terrific
June 6, 2016

The rug is terrific.

Date of experience: June 6, 2016
elizabeth h.
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)
May 29, 2016

;)

Date of experience: May 29, 2016
Nancy O.
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Thank you
May 25, 2016

Thank you

Date of experience: May 25, 2016
Charles v.
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Very prompt, efficient
May 23, 2016

Very prompt, efficient.

Date of experience: May 23, 2016
Rene J.
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I have an odd shaped room and the perfect rug was the perfect answer. I am very happy with the service and product.

Date of experience: May 18, 2016
Teresa B.
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I'm so delighted to get samples because ordering online without viewing/touching the product is SO risky!

Date of experience: April 28, 2016
Bella W.
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Thank you
April 22, 2016

Thank you.

Date of experience: April 22, 2016
Brian T.
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Very happy with what we received!
April 17, 2016

Very happy with what we received!

Date of experience: April 17, 2016
Darin S.
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Great rugs
April 16, 2016

Great rugs. Wish they could ship faster, but I get it - they're custom made!

Date of experience: April 16, 2016
Elizabeth C.
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The color and size were just what I wanted
April 14, 2016

The color and size were just what I wanted.

Date of experience: April 14, 2016
catherine N.
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The samples came in a nice sized box, and with a measuring tape. CAme in a timely manner. Thank you!

Date of experience: April 13, 2016
June W.
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Rug looks beautiful,delivery great,but lacked in informing you of your rug delivery.I had to call and was told they sent me e-mails when they really didn't, not until I called.But the woman on the phone straightened it out and yes I would buy from them again.

Date of experience: April 5, 2016
Claudia T.
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Great experience so far...
April 5, 2016

Great experience so far...have only received some samples, but I appreciate the size of the samples and the little gift bag included (tape measure, string, suggestions, etc).

Date of experience: April 5, 2016
Anonymous I.
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The Perfect Rig provides a convenient solution for finding a rug in a special size. Don't be afraid to reach out to their Customer Service agents as they provide very helpful advice.

Date of experience: March 31, 2016
June W.
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I am just getting samples so far but service seems good and
Woman I spoke to on phone very nice.

Date of experience: March 30, 2016
Libby M.
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I like your website
March 24, 2016

I like your website. I have ordered some rugs from you before even though they are pricey.

Date of experience: March 24, 2016
William D.
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I was very satisfied with the shopping experience with Perfect Rug. Customer service was excellent and the quality and color of the carpet were as specified. I would highly recommend Perfect Rug.

Date of experience: March 23, 2016
Patricia R.
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Samples arrived quickly
March 22, 2016

Samples arrived quickly. I liked the pattern on the rug, but the serged edge had fine frayed fibers in areas, as if it had been rubbed along a rough surface.

Date of experience: March 22, 2016

From the business

Design your own custom sized rug including runners, in natural fiber Sisal, Jute, Seagrass and other quality rug materials.


theperfectrug.com
San Carlos, CA, United States