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Claim Your BusinessThe PC Connect Store Customer Protection Policy is very good. They are very aggressive at protecting their customers from fraudulent buyers & sellers: (for example - item/s not as described, defective items, late delivery/no delivery situations, etc). As a buyer, I've had to contact their customer service dept. They've always compensated me accordingly. Kudos to them for maintaining such a secure, stress-free marketplace.
Cancelled order for no reason twice now. Received 3 different reasons from their *******@mail.com. I think they just stole my data (address/ phone/ email). Getting spammed. Glad that I used paypal and didn't share my credit card number. Did get the refund within hours of getting charged.
The PC Connect Store Customer Protection Policy is very good. They are very aggressive at protecting their customers from fraudulent buyers & sellers: (for example - item/s not as described, defective items, late delivery/no delivery situations, etc). As a buyer, I've had to contact their customer service dept. They've always compensated me accordingly. Kudos to them for maintaining such a secure, stress-free marketplace.
Through the merchant's web site, I purchased H&R Block tax software from seller in January 2024. The full $40 was charged to my Mastercard. The seller emailed me a link to download the software directly from H&R Block but never provided me with a license / authorization code to activate the product. I gave them numerous opportunities to provide the proper license but they never did. Thus, I received nothing of value since the product could not be opened or used. In the end, I had to buy the same software from another vendor and never got a refund.
Tip for consumers:
Avoid this company at all cost!
Products used:
tax software
I got a great deal on my screen, a very reasonable and low price for a high-quality budget screen. The ETA was for two working days; because I purchased it on Thursday, it would also take me the weekend, for a total of four days. The screen arrived the following morning! Excellent service and prompt delivery.
And they even call me as a courtesy to discuss anything regarding the packaging of one of the things I ordered. It's a minor detail, but in my perspective, it's a bonus!
Tip for consumers:
its very helpful.
Products used:
Pc connectc
The merchandise was delivered on the scheduled date (There was some delay because it was not in stock when I ordered it). They called me (pleasant, polite, and in English) to choose another pick-up location because the one I originally selected could not accept shipments that size.
Staff who are responsible and responsive. Fast delivery and high product quality.
The computer you sent is very well wrapped. To acquire the merchandise, I contacted your staff via chat. And they were quite helpful. I am very pleased. Thank you kindly. Trew live-chat was quite helpful. He assisted me in selecting an appropriate arrangement. I placed the order at 2:30 p.m. on Friday, and it arrived at my door by Monday lunchtime. Thanks
Cancelled order for no reason twice now. Received 3 different reasons from their *******@mail.com. I think they just stole my data (address/ phone/ email). Getting spammed. Glad that I used paypal and didn't share my credit card number. Did get the refund within hours of getting charged.
It was simple to locate information, place an order, and receive the computer. The delivery was quick. There are clear instructions for activating the programmes.
Until now, the PC appears to be in good working order. I appreciate how quickly you responded to the support email I submitted.
A large range of products is also available at reasonable pricing.
Just installed TurboTax Premier 2022. Excellent experience; product activatation code arrived in 4 hours of order placement. I would definately order from PC Connect Store. Great price
I bought a NZXT C-650W 80+Gold power supply. I was assured it will come in 5 days. I was pleasantly surprised to learn that it will arrive sooner the next day. I always get my computer parts from here.
Everything went swimmingly. This was my second purchase, and everything went off without a hitch. I would suggest it and would buy it again.
The Pc Connect store has excellent prices and service. Extremely good experience, staff understands everything about the hardware in store (think they're nerds too), reasonable prices. I exclusively shop here for HW since I know what I'm getting and it's only the best. Thanks
I was given an anticipated delivery date right away. I was notified that it would be delayed by four days (due to a weekend) and was given the option of selecting alternate products. Stayed with the initial order, which arrived a day after the estimated estimate. Throughout, I felt educated and included! The product is wonderful, and the package is effective, with minimal wasted space!
I tried to buy a mmo mouse from them because they were advertising it online. Checked out paid for it, downloaded the app to track it. Never sent me a tracking number instead refunded my money and didnt tell me if my order was cancelled and now idk if its still on order or if Im gonna have to find it somewhere else. JUST A WASTE OF TIME!
I purchased a PCIE m.2 SSD from this site. Reasonable pricing and lightning-fast shipping (ordered Friday, delivered Saturday!) I was also able to pay through ViaBill, which allowed me to divide the payment into ten payments, which I appreciated. Thanks
Almost everything in my room is from ThePCConnectStore great company all the packages Come on time. Excellent service thank you. I Ordered a Digital Media Receiver - a very Very good service thank you.
They sold me a bespoke PC. The quoted build time was 6-7 days, yet the setup was finished and shipped to me in three days. The computer arrived in a robust, well-packaged box, with all instructions, manuals, and extra parts neatly contained in an attached bag.Thanks
1. The email domain they list is: the *******@email.com (is there such a domain: email.com?)
2. My order was cancelled for no reason.
3. The given phone number(s) never give any response: ALL FRAUD
Tip for consumers:
look for fraudulent email domain like: email.com or mail com
Products used:
windows 10 DVD
I obtained a discount on the TurboTax programme that I use every year. It downloaded and installed quickly and easily on my iMac. The directions were straightforward. My return has already been submitted to TurboTax.
They do not have anyone there to speak with customer everything is online; Only for CREDIT CARD Questions,
So that tells me customer is not there goal only profit witch is fine if it is backed up with customer service,
Everyone thinks that because they are a tech company that gives them the excuse not to have customer service.
WRONG...
I brought Stereo Headphone Gaming Headset from The PC Connect Store. I placed my order online and within 24 hours I received the product. Thanks to The PC Connect Store.
I was reluctant to order from a third party site I had never heard of but the price lured me in. I ordered the 2017 Deluxe for $14, which the next best price I could find was $25. I forgot that I had cashed in a retirement that would require me to use the Premier edition. I used contact form on website to inquire about a refund and was given the refund within minutes!
Today I purchased the TurbTax Deluxe 2017 software download from The PC Connect Store. I placed my order online and within an hour I received an email with the link to download the software. It was straightforward. The software went right to my download folder. I opened it up and was able to install it on my computer with no problem. I have a Mac so I can't speak for PC users but with Macs downloading and installing software is very straightforward. I started the program and I was able to updated the program just like every other TurbTax I've ever used.
The price was unbeatable. It was $13.00 were as normally I pay around $40.00 for the program.
I bought Turbotax 2019 and it did not work. Turns out these guys purchase Turbotax with activation codes for up to five computers. They then sell the program to five different people with activation for one computer. However this year Turbotax has tightened up their security and every time you open the program it asks for you activation code again. And when you enter the code it says it has already been used the maximum times and will not open. I contacted the company with no response so I had my credit card company reverse the charges. A couple weeks later I get a letter from a collection agency demanding I pay. What a bunch of scammers!
Digital download for TurboTax Premier 2022, Key Code was inoperative and when was factchecked by TurboTax support team the key code was inactive, no resolution through The Pc Connect Store website, thanks to PayPal for resolving the issue.
Don't waist your money or time with The Pc Connect Store.
I piad over $70 for the home and business turbotax, they shipped an useless flashdrive with no license code. I asked numerous the license code, they don't provide me. Finally they ask me to return the flash drive a restocking fee. That is ridiculus. No license software, it is piece of sh**t, not usable at all.
Purchased TurboTax 2019 Premier. Received the download link a day later. Installed it and could not activate it because of message saying the license number was invalid. Furthermore upon installation, the product was TurboTax Basic. Not what i ordered. And this is the number that was given within the body of the email. Called their phone number. All I could do was leave a message. Numerous emails sent with unprofessional responses. They claimed it was a problem with my computer. Ha! Never even offered a replacement download. Will never, ever do business with this company again.
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