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The Needed Necklace has a rating of 1.4 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about The Needed Necklace most frequently mention customer service, tracking number, and business days problems. The Needed Necklace ranks 111th among Discount Jewelry sites.
No positive highlights yet
I am very frequent shopper on eBay. I ordered a ring from them and it arrived as expected within a reasonable amount of time. The ring was as advertised and my wife really likes it. I also understand people are always fast to write bad reviews and rarely write good reviews as they are pleased with the transaction and move on. Thank you for a good transaction. A suggestion for improvement: Interactive Shipping and tracking for customers is a must these days - that is lacking here.
Cannot track the item, then get email saying it has been lost. No further information is available. Scammed my money. Never saw item. Do not buy from this company.
I ordered a size 12 ring and received a size10 per my ring mandrel. It fits my ring finger instead of pointer, as planned. I normally wear a size 9 on my ring finger but this ring is very wide. The stone in the photos is a rainbow moonstone. What I received is a plain white translucent stone, which looks like glass. Also the photos show a raised rounded design but you receive a flat stamped design with antiquing. I also doubt this ring is truly sterling silver based on the quality of the S925 engraving inside. From the issues shown in other reviews I won't bother returning as it does fit my ring finger and was only $45 (including shipping) "on sale". Better to go to a store where you can see and size before purchase.
Tip for consumers:
You may not receive what is shown in the image on their website. I didn't.
Products used:
Ring
I ordered 3 opal mom rings, a August birthstone ring and all 4 have tarnished and are not able to be worn. I contacted them only to be told that the 30 days were up on the mom rings but they would replace the birthstone ring and they did I have it but within 3 days it was starting to tarnish. I also ordered a birthstone necklace and never received it they sent another one but it took almost 3 months to get it. They finally decided to give me 1 piece of jewelry free under 20.00. I spent 130 plus shipping and tax. I would never order from them again
After a month I received my ring. I was surprised it came from China. The sizing was fine. I was just disappointed in the time it took to receive.
It wouldn't be fair to the company to not update my earlier review to note that the necklace I ordered finally arrived three days before Christmas. It was as advertised, though we'e still trying to figure out how it goes together.
Ordered a necklace on 11/23/17. Was told it would arrive within 7-14 business days. After 14 business days I sent an e-mail inquiry and received a response that it had been shipped by USPS, with a tracking number. Have checked with USPS every day for a week, and they say it hasn't even been sent to them. I have contacted my credit card company to dispute the billing. Recommend everyone else do the same. Also, reported this company as a fraud to Facebook.
Gain trust and grow your business with customer reviews.
Here at The Needed Necklace, we are a family owned business that prioritizes a combination of quality and affordability.
After working in retail for over eleven years as a manager and a stylist, I spent five years working as a personal shopper for private clients in Chicago, which included helping the stylist at Harpo INC. in Chicago for makeover shows on The Oprah Show.
While I’ve always loved accessories, believing they could complete beautiful clothes into a complete (and unique) outfit, I found that most jewelry was either lacking in either the quality of the piece or the affordability of the price tag. This was a huge frustration, as I wanted both quality and variety in my wardrobe so that I could mix and match different pieces with my clothes, but found the price tags too steep.
I wanted to provide my fellow style-lovers with good quality fashion jewelry for every occasion that could fit into anyone’s budget, and that’s why I started The Needed Necklace with my husband in 2015. As we continue to increase our inventory with new, bold, beautiful pieces, we are excited to help you with all your fashion jewelry needs!
If you have any questions for us you can fill out the "Contact Us" form on this site or fee free to email us at info@theneedednecklace.com
I wanted to provide my fellow style-lovers with good quality fashion jewelry for every occasion that could fit into anyone’s budget, and that’s why I started The Needed Necklace with my husband in 2015. As we continue to increase our inventory with new, bold, beautiful pieces, we are excited to help you with all your fashion jewelry needs!
If you have any questions for us you can fill out the "Contact Us" form on this site or fee free to email us at info@theneedednecklace.com
