So I got two phones from them one worked awesomely but the other had some battery defects and even my 30 day return period ended they still acknowledged it and let me return the defective phone. Awesome Company! Ethical Business! Will support this business in the future!
I bought a refurbished Apple SE phone in "mint" condition. It arrived in good physical condition. However, within 10 minutes after a full charge, there was an error message about the battery. This message popped up twice more and then the battery discharged very quickly with minimal use of the phone. I am returning the phone and requesting a full refund. I can't recommend that I would trust this place.
I loved the great service that they offered me and that makes me want to shop more from them. They have a fast delivery time but it will also depend on where you are located. One of the other things that I like about them was the fact that they can be contacted and they answer promptly.
Bought an iPhone 5s, website said the condition of the phone was fair and with minor scratches but it appeared to be better than I expected and it arrived earlier than its previewed shipping date. Great service!
Order an iPhone SE that was advertised to be in mint condition. The phone arrived and was in better condition than expected. Not a scratch anywhere. It is so far working as expected with no problems. Planning on recommending MobileBase to others and planning on buying from them again in the very near future.
This is another great aplce where you can buy mobile phones. I have been buying pheasant form them for me and my friends for years and in all that tie I have not had any size with what I ordered and what they delivered. They have a fast delivery time and the process the order fast enough.
Phone came quickly, and the battery is bad, and the display fades, tried calling no phone number, tried emailing and it doesn't go thru,
The web site says, they require shipping number to return, I no longer have it, and can't get in contact with them. Believe I've been scammed.
Hi Mike, I am sorry to hear that. Our emails are being answered regularly from Monday to Friday. Could you please send us an email to admin@themobilebase.ca so we can help you further with your return?
I bought my phone from the mobile base through Newegg. It was a lemon. Newegg sent them an email on March 1 and I sent them a follow up on march 6. I had to request a refund on March 8 for them to contact me to begin the refuse process. I requested an extension since requesting a refund was the only way to get ahold of them and they granted me an extra two days.
I would recommend not doing business with them.
They have a wide selection of phens to choose from dna because of that I was able to get a good phone in a short while. The prices were laos good and they did to take long to process my order. I like it when I order something and it arrives in good condition
I prefer it when I order something for it to arrive as fast as possible and luckily my order was able to arrive very fast and I am glad that it did and it was in perfect condition. That made me order even more than and every time it has ebne the same good service.
Overview
TheMobileBase CA has a rating of 4.6 stars from 48 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TheMobileBase CA most frequently mention mint condition and fast delivery. TheMobileBase CA ranks 12th among Mobile Phones sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sue
I am sorry to hear that you had an issue with your phone! We test all of our phones but it seems like there was a mistake. I hope your return experience was smooth and if you have any further questions, please do not hesitate to email us at admin@themobilebase.ca