Freeze Pipe

I like the idea of cooling the smoke. The whole concept is great. The only con I have, and I guess it's more personal preference, is the down stem. It's not your fault. The industry changed the design over the years, I guess to allow less ashes in the beaker. It's been rounded in at the base or in the case of this down stem, just a few slots. The restriction at the bottom of the down stem also catches un burnt herb and tends to clog up fast. Personally I would rather clean my beaker more often than to clean out the down stem 10 times a night. Takes away from the experience. I'm old school. I'm ok with a good graphix bong. Ash catchers act the same for me, just another hindrance from the experience. So, in closing, personally I would change or offer a down stem that is completely open at the bottom.

I ordered the Beaker Bong Pro and when it arrived there was a very slight leak in the plug of the glycerin coil. I emailed them with pictures of the issue, and they sent me a brand new coil to replace my leaking one. The new coil arrived very quickly (a few days) and I have had no issues since!
The hits from this thing are ice cold, and the water level isn't constantly rising from melting ice cubes that would be placed in a regular bong. It is super easy easy to clean and fill with water since you can detach the pieces. I couldn't recommend this product any more. 1000% would buy again

I've had a great time with my Freeze Pipe until today when I picked it up out of the box and it was in two pieces! I've never dropped it and I rarely freeze it!

Did a lil experiment. Used frozen freeze pipe compared to regular pipe. NO comparison, couldn't believe how smooth freeze was. Plus was double the hit! Also has smooth puff without being frozen.
This is my 2nd pipe. For some reason on this one the bowl doesn't have as tight of fit.

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The only issue I've seen is the design for the koozie. It is a velcro overlap that, when installed on the coil pipe, creates a section that is deeper that the feet of the pipe. This essentially makes your pipe a glass rolling pin.

I cut off the excess of the koozie and sewed it back together by hand. The material is flexible enough to slide back on the pipe, over the fill cap, and remain snugly in place, letting the feet of the pipe keep it stable.

Great products, but clearly the koozie designer never tested this out in the field.

Got the freeze pipe recycler for Christmas, and what can I say it is the best hitting piece for the price. Any other glass pieces I have been looking at come nowhere near the price and quality of the freeze pipe recycler.

Would definitely recommend it.

I bought a bunch of stuff 1 months before 420... I have still not received my items. At first they said the coil was out. Then they adjusted the price to the (at the time) current 420 sale. Which yea ok is nice but they only did that because I asked. After waiting a month I shouldn't have to ask for the sale price if my shipment hasn't even left yet. Then I'm told the bong it's self is out and they offer a further discount. I wasn't worried about the money when I dropped it for new equipment for the 420 holiday... That hasn't changed... What in running out of is patience I want what I paid for. I want to know why next year I should order anything else from you. This was my 2nd order, which was bigger then my first time buying something... And my plan was to buy pretty much everything else I wanted but hadn't picked up next ur.(And I'm the idiot who always buys the pro version and orders extra coils...)

After placing my order I waited for weeks to get my shipping confirmation and never got it. So I emailed their customer service which took over a week and a half to get a reply. I wanted to cancel my order at this point, but my order had conveniently "just shipped out."

The company advertises that it is American glass and says "thick high quality" every where. When my order came in it clearly had made in China stickers on it and the glass was straight up as thin as paper in areas. This is just terrible and dishonest all around.

Paid for my order in full, didn't receive a shipping number and only way to contact these people is thru email,and no one will reply in a timely manner...ordered on 12/19/23 and still haven't received the product or any help from customer service!

This company takes your money, prints a shipping label, and then sits on your order for weeks. Look at their reviews on BBB, where they got an "F" rating. Looking at the list of customer complaints you will see that the company lies profusely to customers with the worst faith possible; multiple times the company responded to complaints of non receipt of items by saying the item was shipped, which is a lie as most customers gave screenshots from USPS showing that a label was printed but the item was never shipped. Incompetence or deliberate theft? I don't know and don't care. They don't deserve my or your hard earned money! They have no customer service phone either.

I don't know how they are in business. My item was never delivered. I was home all day waiting and it never came. Freeze Pipe was at no help and I'm just out $70. Not to mention it took almost two weeks to ship.

Bought my girlfriend an enail for her birthday, after less than a month of use, under normal use, and being very diligent in cleaning it, the bottom of it cracked when she pulled it out to clean it. I sent photos of how it seems the plastic must have had a defect and inquired about replacement parts. I was told there are no replacement parts, as cleaning it will prevent any issue. I said, well there was an issue. I feel like it's a quality piece, so I don't want to say your product is trash, I just want a way to fix it or get a new one. All I was offered was 50% off, of the originally $100.

No phone support, only through emails, and it took multiple attempts to even get through whole conversations.

This company is horrible. From their quality all the way to their customer service. They take FOREVER to ship you your product. When you tell them you want to cancel the order, they magically ship it out a few hours later. They will send you a tracking number immediately but never actually ship your product for a month. And I'm sure I would still be waiting if I didn't tell them I want to cancel my order. They are a scam company. I do not recommend. Their products are cheap.

I paid for 2-4 day shipping and my package isn't coming after double the time. I would love to actually review the product if I had it but paying for shipping that they didn't give me has completely ruined the experience for me.

Freeze pipe pieces are a bs.
Way overpriced the quality is horrible, the coils don't even stay cold for longer than 5 minutes. I have a few freeze pipe pieces so I am experienced with there trash quality.
Buyers beware
Customer service is the worst

I spent $229 on a freeze pipe recycler, that broke within a couple days after receiving it. The freeze pipe its very cheaply made and not worth the price. Customer service will not do anything. But tell you due to their nature they can't give you a refund or anything else that's why they have an F with the Better Business Bureau over the same complaints stay away from freshetech unless you don't have a problem Donating money to white-collar criminals

I'm really disappointed I spent this much money on something that broke so soon. It hit great before it suicided itself. After less than a year my unit has developed a bunch of cracks where the banger connects to the base. The unit has never been dropped and it never travels further than 40 feet from my office. Best I can figure is the heat from the torch mixed with the cold from the water heat cycled the glass to death. Either way I've never had glass break like this in over two decades of smoking.