The Body Shop
28%
of reviewers recommend
The Body Shop
How would you rate The Body Shop?
Hush S.
Canada 4 reviews 17 helpful votes
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You know the idea of cruelty free means the WHOLE company is no just a branch and the body shop's mother company is L'OREAL and they still love using Peter rabbit and thumper as test subjects.
Date of experience: September 5, 2015
Texas 4 reviews 1 helpful vote
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Love body shop
August 12, 2018
Been shopping there for years. Love the products. Could be organic but if not then it still is reasonably made and environmentally friendly.
Date of experience: August 12, 2018
Canada 1 review 5 helpful votes
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Place my order a month ago
October 8, 2014
Place my order a month ago
Still not shipped
No gonna buy anything from there ever again
Date of experience: October 8, 2014
Overview
The Body Shop has a rating of 2.1 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with The Body Shop most frequently mention and customer service. The Body Shop ranks 525th among Skin Care sites.
service
17
value
15
shipping
16
returns
13
quality
14
Explore our cruelty-free make-up, skincare, and hair care products. Ethically sourced, inspired by nature, The Body Shop is committed to banning animal testing.
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- Wake Forest, NC, United Kingdom
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- Suspicious reviews are flagged by our algorithms, moderators, and community members