TheAutoPartsShopReviews 20

Seriously DO NOT BUY FROM HERE. They sold me out of stock items and just prayed i'd never reach out and ask about it. The unprofessionalism is OUTRAGEOUS and these people should NOT be in business whatsoever!

Do not order from these people they crooks they take your money and send u to vice mail I'm calling the bbb
On them do not buy they will take your money.

AutoPartsSHop did not honor their return policy. I returned 2 wipers which i purchased due to incorrect size and did not receive refund. Parts were returned with a tracking number and delivery of returned items was confirmed. AutoPartsShop did not return numerous messages I left via phone, email, text and via link through their website. Messages were left over a 3 month period with no response. D

Horrible cutomer service. Take the order and money while site states they have items in stock and estimated delivery date. Maybe the estimated delivery date is for NEXT year!... countless emails and unanswered phone messages later... nothing to show for my purchase. PayPal dispute runaround in my near future. PLEASE save yourself the headache!

You will not get the pump you want if you order the E7153 you will get a cheap knock off Carter style and will have to pay to ship it back. Will not be using them in the future. I like getting what I order not what you want to send me.

Dealing with this company has been a complete nightmare! I ordered a grille from them that was supposed to arrive within days, it's been 2 weeks and still do not have but is due to arrive today. Anyway the biggest issue I have is with their customer service, rarely do they answer and forget leaving a message because they do not return your call. Only reason I ordered from them is time it was getting to me and price and obviously I could have already had my grille from someone else and price really doesn't matter at the cost of customer service and aggravation!

Ordered a fender for my son. No shipping confirmation. Called, said I'd get email, didn't get it. Called again, had to leave msg... I'm not happy so far with this company. Starting to think scam... finally after 3 phone calls, never did get mailing confirmation. I did recieve item in the mail and my son said it was the correct item. Still rate there customer service poor.

Been waiting 3 weeks for a damn part and can't contact the website at all. Either goes to voicemail or no response with the emails.

I ordered 2 exhaust parts for my sons AWD Matrix - Paid over $250 for both products - I received them however one of the products for exhaust was for a FWD Matrix- When I called to get instructions on how to return this part no one answered the phone- I was instructed to write an email in which I did. A week later and still no response. I called again and got some guy on the phone who said an email would be sent to me once again- I asked him to verify my email because they said that before and I got nothing and he said trust me you will get the email- I once again demanded for him to verify my email and he wouldn't. If your trying to get ripped off this will be the company to deal with - I now have parts that are useless to me and they refused to refund me. I will also be filing a complaint with the Attorney General. All this over $64 refund - STAY AWAY FROM THIS PLACE!

I ordered a front bumper for a 2002 GMC Envoy on August 29th, 2019. I paid $115.63 for this part. I never received an email confirming that my part was shipped, I never received a call from this company confirming my part was shipped. I emailed this company September 11th, 2019 and they never responded to my email. I also called this company and they never returned my call. I submitted a complaint to the BBB. PLEASE DO NOT PURCHASE FROM THIS COMPANY. THIS STORY IS 100% TRUE.

So, I was buying a $38 part. I did the shipping calculator, and shipping was $50. I figgered, OK, it's a large item. On checkout, they hit me for $130 shipping!... Call customer supprot and the guy says there's a mistake, the shipping is $50... then calls me back to say that in fact, it's $130.

Lesson learned. Don't choose parts based on the lowest possible price, but from the most reputable suppliers. It pays in the long run.

Recently I Made a purchase from this website and I had an awesome experience, I made my self a purchase of catalytic converter, compared with most of the autoparts site, this one had good discounts as well as 2 years Warranty.