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TheAutoPartsShopReviews 20

2.1
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TheAutoPartsShop Reviews Summary

TheAutoPartsShop has a rating of 2.1 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. TheAutoPartsShop ranks 154th among Auto Parts sites.

service
7
value
7
shipping
8
returns
3
quality
5
This company does not typically respond to reviews
Illinois
1 review
0 helpful votes
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Seriously DO NOT BUY FROM HERE. They sold me out of stock items and just prayed i'd never reach out and ask about it. The unprofessionalism is OUTRAGEOUS and these people should NOT be in business whatsoever!

Date of experience: June 10, 2025
Illinois
1 review
0 helpful votes
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Crooks crooks
October 27, 2023

Do not order from these people they crooks they take your money and send u to vice mail I'm calling the bbb
On them do not buy they will take your money.

Date of experience: October 27, 2023
Michigan
1 review
0 helpful votes
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AutoPartsSHop did not honor their return policy. I returned 2 wipers which i purchased due to incorrect size and did not receive refund. Parts were returned with a tracking number and delivery of returned items was confirmed. AutoPartsShop did not return numerous messages I left via phone, email, text and via link through their website. Messages were left over a 3 month period with no response. D

Date of experience: June 9, 2022
Colorado
1 review
1 helpful vote
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DO NOT SEEK THE TREASURE!
June 15, 2021

Horrible cutomer service. Take the order and money while site states they have items in stock and estimated delivery date. Maybe the estimated delivery date is for NEXT year!... countless emails and unanswered phone messages later... nothing to show for my purchase. PayPal dispute runaround in my near future. PLEASE save yourself the headache!

Date of experience: June 15, 2021
Florida
1 review
0 helpful votes
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E7153
May 7, 2021

You will not get the pump you want if you order the E7153 you will get a cheap knock off Carter style and will have to pay to ship it back. Will not be using them in the future. I like getting what I order not what you want to send me.

Date of experience: May 7, 2021
Florida
1 review
3 helpful votes
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Beware
April 10, 2021

Dealing with this company has been a complete nightmare! I ordered a grille from them that was supposed to arrive within days, it's been 2 weeks and still do not have but is due to arrive today. Anyway the biggest issue I have is with their customer service, rarely do they answer and forget leaving a message because they do not return your call. Only reason I ordered from them is time it was getting to me and price and obviously I could have already had my grille from someone else and price really doesn't matter at the cost of customer service and aggravation!

Date of experience: April 10, 2021
Wisconsin
4 reviews
1 helpful vote
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Ordered a fender for my son. No shipping confirmation. Called, said I'd get email, didn't get it. Called again, had to leave msg... I'm not happy so far with this company. Starting to think scam... finally after 3 phone calls, never did get mailing confirmation. I did recieve item in the mail and my son said it was the correct item. Still rate there customer service poor.

Date of experience: March 29, 2021
Georgia
1 review
0 helpful votes
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Ridiculous
March 26, 2021

Been waiting 3 weeks for a damn part and can't contact the website at all. Either goes to voicemail or no response with the emails.

Date of experience: March 26, 2021
New York
1 review
0 helpful votes
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I ordered 2 exhaust parts for my sons AWD Matrix - Paid over $250 for both products - I received them however one of the products for exhaust was for a FWD Matrix- When I called to get instructions on how to return this part no one answered the phone- I was instructed to write an email in which I did. A week later and still no response. I called again and got some guy on the phone who said an email would be sent to me once again- I asked him to verify my email because they said that before and I got nothing and he said trust me you will get the email- I once again demanded for him to verify my email and he wouldn't. If your trying to get ripped off this will be the company to deal with - I now have parts that are useless to me and they refused to refund me. I will also be filing a complaint with the Attorney General. All this over $64 refund - STAY AWAY FROM THIS PLACE!

Date of experience: February 2, 2021
New York
1 review
0 helpful votes
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Very helpful
December 23, 2020

This was extremely helpful with making my purchase, and making my shopping experience easier. Their services were quick and the customer service was very helpful with their responses

Date of experience: December 22, 2020
New York
1 review
0 helpful votes
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I'm not confident about this website initially but I cannot find part My 2014 Ford Focus on other websites, so I have to go with Theautopartsahop.com which is very comfortable and I like their Website and Catalytic converter is on time.

Date of experience: November 4, 2020
California
1 review
0 helpful votes
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Worth it!
November 5, 2020

Placed an order for passenger side headlight and and it got delivered on time. Now, I've a clear view after fixing the new product.

Date of experience: November 4, 2020
Virginia
1 review
2 helpful votes
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Was the correct part. Cheaper then other car part dealer websites. Shipped to my house super quick. I'd say I'm rather satisfied. Thumbs up.

Date of experience: August 7, 2020
California
1 review
0 helpful votes
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They suck!
November 20, 2019

I ordered a part for my 2005 pontiac. I checked the box to verify fit and it said it was for my vehicle. I received the part and immediately i could see it was wrong. When i examined the part it said for a 2004 Saturn. When i contacted them all they wanted to do is tell me it was my fault. I know what kind of car i drive and to check for fit. I still havent heard anything else from them. They suck

Date of experience: November 20, 2019
California
1 review
0 helpful votes
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DO NOT BUY FROM THEM
October 21, 2019

I ordered a front bumper for a 2002 GMC Envoy on August 29th, 2019. I paid $115.63 for this part. I never received an email confirming that my part was shipped, I never received a call from this company confirming my part was shipped. I emailed this company September 11th, 2019 and they never responded to my email. I also called this company and they never returned my call. I submitted a complaint to the BBB. PLEASE DO NOT PURCHASE FROM THIS COMPANY. THIS STORY IS 100% TRUE.

Date of experience: October 21, 2019
Maryland
1 review
1 helpful vote
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Total Ripoff
August 1, 2019

So, I was buying a $38 part. I did the shipping calculator, and shipping was $50. I figgered, OK, it's a large item. On checkout, they hit me for $130 shipping!... Call customer supprot and the guy says there's a mistake, the shipping is $50... then calls me back to say that in fact, it's $130.

Lesson learned. Don't choose parts based on the lowest possible price, but from the most reputable suppliers. It pays in the long run.

Date of experience: August 1, 2019
Florida
1 review
0 helpful votes
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DON'T WASTE YOUR TIME
April 16, 2019

They advertise low prices but do not deliver. My experience is that they probably never had the product to begin with. DON'T WASTE YOUR TIME!

Date of experience: April 16, 2019
India
1 review
2 helpful votes
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Recently I Made a purchase from this website and I had an awesome experience, I made my self a purchase of catalytic converter, compared with most of the autoparts site, this one had good discounts as well as 2 years Warranty.

Date of experience: August 21, 2014
India
1 review
2 helpful votes
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I had a wonderful experience of this site... and i am fully satisfied with it's services and parts. I need a O2 sensor for my honda accord and I could not find right fit. Specimen for my car... and i came across with this site in honda forums, and I'd find what i want on this site with a additional rebate on time... and i am happy to get exact part that i want within time through Theautopartsshop.com

Date of experience: May 22, 2012

From the business

TheAutoPartsShop.com sells OEM & replacement parts at deeply discounted prices. Whether you are looking for brand name aftermarket parts or OEM/OES parts, TheAutoPartsShop.com has what you need at up to 80% off retail pricing. Combined with our FREE 2...


theautopartsshop.com
Hauppauge, NY, United States