• The Auto Merch

The Auto Merch

Overview

The Auto Merch has a rating of 4.75 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. The Auto Merch ranks 64th among Men's Clothing sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4
Positive reviews (last 12 months): 100%
Positive
6
Neutral
0
Negative
0
See all photos
How would you rate The Auto Merch?
Top Positive Review

“The Auto Merch”

Mike T.
7/31/23

I bought a foldable waterproof trash bin from this website. I really liked the idea. It seems to be great not only for the car but also for home use or even for a picnic, as you can put even a half-empty cup in it. The quality of the trash bin is excellent, it's very neatly stitched without any flaws, and it looks very reliable. I haven't used it yet, but I'm planning to try it out on the weekend!

Top Critical Review

“Never received product”

Harry B.
1/27/21

I ordered a car organizer insert in 12-26-20 and the tracker says it was shipped on 1-5-21 but as of 1-27-21 I have yet to receive the package.

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user miket1388
2 reviews
0 helpful votes
July 31st, 2023

I bought a foldable waterproof trash bin from this website. I really liked the idea. It seems to be great not only for the car but also for home use or even for a picnic, as you can put even a half-empty cup in it. The quality of the trash bin is excellent, it's very neatly stitched without any flaws, and it looks very reliable. I haven't used it yet, but I'm planning to try it out on the weekend!

Tip for consumers:
Very convenient!

Products used:
Waterproof car trash bin

Thumbnail of user kolint3
1 review
2 helpful votes
August 15th, 2023
Verified purchase

Thanks for the wireless vacuum cleaner! Great purchase. Suitable not only for the car but also for spot cleaning around the house. At home, trash keeps accumulating constantly, it's a real nightmare! And bringing out a big vacuum just for a few crumbs on the couch is not that appealing. A small vacuum is a fantastic invention to quickly tidy up on the go without making a big fuss.

Tip for consumers:
My great helper!

Products used:
Car vacuum cleaner

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeffreyo138
2 reviews
4 helpful votes
July 26th, 2023
Verified purchase

A store that's a pleasure to deal with. Ordering was easy, and I could track my package with the tracking number. The packaging was secure. I ordered organizers for myself and as a gift, and both pairs arrived in perfect condition. Before placing my order, I checked that the store has been around for about three years, which gives me confidence in their reliability.

Products used:
Car oranizers (left + right)

Thumbnail of user danielb2331
1 review
0 helpful votes
August 15th, 2023
Verified purchase

At first, I wasn't sure about ordering from this new store, so I decided to give it a test run by ordering a cable. I figured if anything went wrong, at least it wouldn't be a major loss. The cable arrived right on time and worked perfectly! So, I took the plunge and ordered the organizers and the footstep. They arrived just as expected, and their quality is top-notch. No complaints here!

Tip for consumers:
Good quality, reasonable prices

Products used:
Car seat organizers, magnetic cable

Service
Value
Shipping
Returns
Quality
Thumbnail of user javierzhang555706
1 review
0 helpful votes
July 26th, 2023

I ordered a wireless car vacuum. I got tired of wiping off dust every couple of days and shaking out the mats. It's quite dusty in the summer here. The vacuum arrived in 4 days, well-packaged. It's lightweight and very convenient. As it turns out, it's really powerful and handles small stones, sand, and crumbs. I'm very happy with my purchase.

Tip for consumers:
Great vac for this price!

Products used:
Cordless car vacuum

Thumbnail of user laurena558
2 reviews
0 helpful votes
August 9th, 2023
Verified purchase

Very nice car accessories store, had the car organizers I was looking for and a brush kit that looks very impressive. I received my order in 5 days nicely packed and everything in order. I would definitely recommend checking this place out if detailing is your thing. I would definitely order from them again.

Products used:
Car organizers and a brush kit.

Service
Value
Shipping
Returns
Quality
Thumbnail of user pavelk45
1 review
0 helpful votes
March 24th, 2021

None of my local stores had the Car Seat Organizers I wanted to buy. So I ordered 2 of them from The Auto Merch. They were shipped to me at no cost and received before the estimated date. Great product at a great price. Really great service. Thank you so much!

Thumbnail of user harryb330
1 review
1 helpful vote
January 27th, 2021
Verified purchase

I ordered a car organizer insert in 12-26-20 and the tracker says it was shipped on 1-5-21 but as of 1-27-21 I have yet to receive the package.

Thumbnail of user thea23
The a. – The Auto Merch Rep

Hello! Sorry for the caused inconvenience! We can imagine how upset you must be about this situation. We should find your order and solve this issue. Could you please send us your order number that begins with THE- letters or the email that was used while ordering?

The Auto Merch support team.

Thumbnail of user samuelj127
1 review
1 helpful vote
September 23rd, 2020

I love Automerch! They have an amazing variety and the quality is amazing! Order arrived in 3 days!

Thumbnail of user davidt1580
1 review
0 helpful votes
September 24th, 2020

Discovered theautomerch when searching online for car organizers. Very happy with several different orders. After I ordered 2 items I'm thrilled. They were a gift for my sister, but after seeing how beautiful and unique they were, I'm keeping one for myself.

Thumbnail of user ruslani2
2 reviews
0 helpful votes
March 24th, 2021

Сustomer service was quick to respond. So helpful and willing to help out. I rate them all five stars!

Service
Value
Shipping
Returns
Quality
Thumbnail of user kolyl
1 review
0 helpful votes
September 24th, 2020

Great service overall! I ordered the wrong color organizer and requested a return/exchange. The response was really fast with instructions on how to do this. Within just a few days I received a replacement organizer and did not even have to return the first one! Very impressive!

Thumbnail of user fgyjbyy
1 review
1 helpful vote
September 24th, 2020

Awesome organizer!... Fast delivery - in about five days... Great service. Thank you auto merch!...

Thumbnail of user niks38
1 review
1 helpful vote
September 22nd, 2020

I have ordered numerous times from theautomerch. L love the variety and designs. The goods have always arrived in line with the timelines they give.

Thumbnail of user alexd333
2 reviews
2 helpful votes
October 9th, 2019

I ordered 2 shirts and they arrived very quickly and looked even more amazing in person. The fit was perfect. Forget all other stores, this store is my favorite.

Thumbnail of user todl10
1 review
0 helpful votes
January 18th, 2021

I placed my order on December 21st, which was over $100. On December 23rd, Auto Merch (who also goes by Established Store, and indicates it's a clothing apparel store on your credit card statement) send confirmation of the order with a tracking number. The tracking indicated that the label was created and the post office was waiting on the parcel. On January 1st, I emailed requesting a status of my order. Along with a request for refund since the tracking still in the case the post office is waiting for the package. January 4th, they indicated it was on its way. The tracking still indicated the post office was waiting for the parcel. On January 6th, I again requested a formal refund via email, with all supporting emails attached. On January 12th, I requested information regarding if my refund was issued. On January 14th, I requested my refund status, still via email. Later on January 14th, I received an email from Establish Store stating the order was on its way with a different tracking number. January 15th, with all emails attached, I asked them to cancel the shipment and refund my money as requested. On January 18th they sent me a skeptical copy of refund information. My credit card company has no knowledge of the refund, as of yet. And they have begun an investigation of the fraudulent charge of over $100. Since this began in December, I see the same product now under a different company names, but still indicating out of Irvine California. This is definitely not how we legitimate business would be run.

Thumbnail of user thea23
The a. – The Auto Merch Rep

Hello!
We want to apologize for the delay in delivery of your goods. We would feel the same way in your place.
Unfortunately, in January we experienced some disruptions to the work of our warehouse due to COVID-19.
However, on January 12, we made you a refund.
We are incredibly sorry for the caused inconvenience!

The Auto Merch support team.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user thea23
The a.

How do I know I can trust these reviews about The Auto Merch?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about The Auto Merch?