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The Auto Merch

How would you rate The Auto Merch?
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New York
2 reviews
4 helpful votes
Follow Jeffrey O.
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A store that's a pleasure to deal with.
July 26, 2023

A store that's a pleasure to deal with. Ordering was easy, and I could track my package with the tracking number. The packaging was secure. I ordered organizers for myself and as a gift, and both pairs arrived in perfect condition. Before placing my order, I checked that the store has been around for about three years, which gives me confidence in their reliability.

Date of experience: July 5, 2023
New York
1 review
0 helpful votes
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I ordered a wireless car vacuum. I got tired of wiping off dust every couple of days and shaking out the mats. It's quite dusty in the summer here. The vacuum arrived in 4 days, well-packaged. It's lightweight and very convenient. As it turns out, it's really powerful and handles small stones, sand, and crumbs. I'm very happy with my purchase.

Date of experience: July 19, 2023
Belgium
2 reviews
0 helpful votes
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Very nice car accessories store
August 9, 2023

Very nice car accessories store, had the car organizers I was looking for and a brush kit that looks very impressive. I received my order in 5 days nicely packed and everything in order. I would definitely recommend checking this place out if detailing is your thing. I would definitely order from them again.

Date of experience: August 8, 2023
Australia
1 review
2 helpful votes
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Wireless vacuum cleaner
August 15, 2023

Thanks for the wireless vacuum cleaner! Great purchase. Suitable not only for the car but also for spot cleaning around the house. At home, trash keeps accumulating constantly, it's a real nightmare! And bringing out a big vacuum just for a few crumbs on the couch is not that appealing. A small vacuum is a fantastic invention to quickly tidy up on the go without making a big fuss.

Date of experience: August 15, 2023
Washington
2 reviews
0 helpful votes
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The Auto Merch
July 31, 2023

I bought a foldable waterproof trash bin from this website. I really liked the idea. It seems to be great not only for the car but also for home use or even for a picnic, as you can put even a half-empty cup in it. The quality of the trash bin is excellent, it's very neatly stitched without any flaws, and it looks very reliable. I haven't used it yet, but I'm planning to try it out on the weekend!

Date of experience: July 28, 2023
RU
1 review
0 helpful votes
Follow Pavel K.
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None of my local stores had the Car Seat Organizers I wanted to buy. So I ordered 2 of them from The Auto Merch. They were shipped to me at no cost and received before the estimated date. Great product at a great price. Really great service. Thank you so much!

Date of experience: March 23, 2021
Ukraine
1 review
0 helpful votes
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The Auto Merch
September 24, 2020

Great service overall! I ordered the wrong color organizer and requested a return/exchange. The response was really fast with instructions on how to do this. Within just a few days I received a replacement organizer and did not even have to return the first one! Very impressive!

Date of experience: September 23, 2020
Australia
1 review
0 helpful votes
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My experience with Auto Merch
August 15, 2023

At first, I wasn't sure about ordering from this new store, so I decided to give it a test run by ordering a cable. I figured if anything went wrong, at least it wouldn't be a major loss. The cable arrived right on time and worked perfectly! So, I took the plunge and ordered the organizers and the footstep. They arrived just as expected, and their quality is top-notch. No complaints here!

Date of experience: August 15, 2023
MD
1 review
0 helpful votes
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My review
September 24, 2020

Discovered theautomerch when searching online for car organizers. Very happy with several different orders. After I ordered 2 items I'm thrilled. They were a gift for my sister, but after seeing how beautiful and unique they were, I'm keeping one for myself.

Date of experience: September 24, 2020
RU
2 reviews
2 helpful votes
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I ordered 2 shirts and they arrived very quickly and looked even more amazing in person. The fit was perfect. Forget all other stores, this store is my favorite.

Date of experience: October 8, 2019
Texas
1 review
1 helpful vote
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Never received product
January 27, 2021

I ordered a car organizer insert in 12-26-20 and the tracker says it was shipped on 1-5-21 but as of 1-27-21 I have yet to receive the package.

Date of experience: January 27, 2021
The a. The Auto Merch Rep
over a year old

Hello! Sorry for the caused inconvenience! We can imagine how upset you must be about this situation. We should find your order and solve this issue. Could you please send us your order number that begins with THE- letters or the email that was used while ordering?

The Auto Merch support team.

Ukraine
2 reviews
0 helpful votes
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Wonderfull
March 24, 2021

Сustomer service was quick to respond. So helpful and willing to help out. I rate them all five stars!

Date of experience: March 24, 2021
Maryland
1 review
0 helpful votes
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I placed my order on December 21st, which was over $100. On December 23rd, Auto Merch (who also goes by Established Store, and indicates it's a clothing apparel store on your credit card statement) send confirmation of the order with a tracking number. The tracking indicated that the label was created and the post office was waiting on the parcel. On January 1st, I emailed requesting a status of my order. Along with a request for refund since the tracking still in the case the post office is waiting for the package. January 4th, they indicated it was on its way. The tracking still indicated the post office was waiting for the parcel. On January 6th, I again requested a formal refund via email, with all supporting emails attached. On January 12th, I requested information regarding if my refund was issued. On January 14th, I requested my refund status, still via email. Later on January 14th, I received an email from Establish Store stating the order was on its way with a different tracking number. January 15th, with all emails attached, I asked them to cancel the shipment and refund my money as requested. On January 18th they sent me a skeptical copy of refund information. My credit card company has no knowledge of the refund, as of yet. And they have begun an investigation of the fraudulent charge of over $100. Since this began in December, I see the same product now under a different company names, but still indicating out of Irvine California. This is definitely not how we legitimate business would be run.

Date of experience: January 18, 2021
The a. The Auto Merch Rep
over a year old

Hello!
We want to apologize for the delay in delivery of your goods. We would feel the same way in your place.
Unfortunately, in January we experienced some disruptions to the work of our warehouse due to COVID-19.
However, on January 12, we made you a refund.
We are incredibly sorry for the caused inconvenience!

The Auto Merch support team.

RU
1 review
1 helpful vote
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Satisfied
September 22, 2020

I have ordered numerous times from theautomerch. L love the variety and designs. The goods have always arrived in line with the timelines they give.

Date of experience: September 22, 2020
Ukraine
1 review
1 helpful vote
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I love Automerch!
September 23, 2020

I love Automerch! They have an amazing variety and the quality is amazing! Order arrived in 3 days!

Date of experience: September 23, 2020
RU
1 review
1 helpful vote
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Awesome organizer!
September 24, 2020

Awesome organizer!... Fast delivery - in about five days... Great service. Thank you auto merch!...

Date of experience: September 24, 2020

Overview

The Auto Merch has a rating of 3.8 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. The Auto Merch ranks 79th among Men's Clothing sites.

service
4
value
4
shipping
4
returns
4
quality
4