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The Android Doctor
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The Android Doctor

theandroiddoctor.com
Botswana
1 review
0 helpful votes
Follow Busi M.
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Dealt with charmer Mark... disappeared on me. Still a bit miffed I started chatting this time it was Shawn, not so charming and just went crazy on me I am sure after realizing I had already paid the invoice he had speedily send to me. Use these guys at your own peril! They are truly wicked and then some!

Date of experience: July 9, 2019
Nevada
1 review
0 helpful votes
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I am starting to think that these so called negative reviews are made up by competition. I have been doing business with The Android Doctor before they were even called The Android Doctor. My stores average about 100 units with them a month. We rarely run into any problems and if we do they always fairly credit us. And I have personally met both the owners, Adam and Kyle, on my numerous trips to Las Vegas over the years. Notice none of the reviews have pictures of invoices or even mention of order number. Kind of fishy that you would leave all that out. Anyways, you cant go wrong with the guys at The Android Doctor. They have always been top notch with my stores.

Date of experience: January 29, 2019
Michigan
1 review
0 helpful votes
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Scam Artists!
December 4, 2018

I'm surprise these guys are not in prison! Stay far away from them they will just steal your money. Their customer service representative Jason told that I had to download software so that he can fix my phone and then when I try to do so My computer security warned me that it had a virus. I paid them $25 and got nothing but a headache

Date of experience: December 4, 2018
Florida
1 review
0 helpful votes
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This website is not good for unlocking I told him that I will connect with them tomorrow because I didn't have the phones with me and he started going off and blocked me for some reason. Don't buy from them I just found out they are scam artists.

Date of experience: March 28, 2019
California
2 reviews
1 helpful vote
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Too $#*!ing bad
January 21, 2019

I dit not read the page before I pay $79.99 mother$#*!ers...

I try all in my power to get resolve this before reviewing this site,. They got technology and they used against you, this world of unlocking phones is so good and nice,

Date of experience: January 21, 2019
Mexico
1 review
0 helpful votes
Follow Gerry D.
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I was directed to a page were anyone can see it is not a page a real page has http, i read some reviews and made him aware of his negative feedback, he was rude call me names and said will block my ip, just like anyone else, in the cellphone business so i deal with lot of poeple and can tell where there fake/scammer page, i will not buy, before you purchase keep in mind, review page, read comments and so forth.

Date of experience: October 22, 2019
Colorado
1 review
1 helpful vote
Follow Nonya B.
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Proof of what the negative reviews are saying in the photos attached. The owner went on a Twitch streamer's channel and $#*!ed that he was talking bad about his company, but he wasn't. So I decided to look him up and just mess with them on chat saying I hear they suck, basically. Got cussed out and called a $#*! and blocked before I could screen cap it. Did it on my phone, though and here's what he said... lol what a salty little prick. Going to post this anywhere and everywhere I can about this piece of $#*!. Same name and everything as other reviews. "Jason".

Date of experience: August 29, 2018
Massachusetts
1 review
0 helpful votes
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Don't use them
November 4, 2018

I was gonna use them read reviews decided not to use them now this guy Jason keeps calling my phone texting me all because I decided not to use the service and when you answer the call he to much of a coward to answer back just hangs

Date of experience: November 4, 2018
Minnesota
1 review
0 helpful votes
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Completely Garbage!
December 31, 2018

The story is no different than anyone else's. I'm just not gonna waste my time typing too much about this garbage company. No skills, no knowledge, no resolution, no unlocking of phones, no customer service!

Date of experience: December 31, 2018
GB
1 review
0 helpful votes
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Believe in the negative
December 2, 2018

Honestly thought he was very friendly at first, he helped me unlock a few android phones I had and always had great conversations with me... until I asked him to unlock a few iPhones which he said he could do but it might take a few days. I waited and still didn't get any result and when I confronted him he kicked me off the sight. I stayed consistent and kept coming back to ask for my money back using different devices and everytime he'd kick me from the chat. One time he just spammed lol' to troll with me. Definitely deserves the negative feedback. Still waiting on my money.

Date of experience: December 2, 2018
Ohio
1 review
2 helpful votes
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This is fraud
October 26, 2019

They send you an email to send money to an email adress from google payments. They list a phone number linked to whatsapp. Once you send the money they will cut off chat blocks and even start ignoring messages.

Date of experience: October 26, 2019
Arkansas
1 review
0 helpful votes
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Cyberbully
October 5, 2018

I didn't go through with having my cell phone repaired and got cussed out.

STAY AWAY FROM THE ANDROID DOCTOR

I had my order ready and i was going to use their service.

But i found bad reviews and stopped everything.

I've attached screen shot of chat window

BIG THANK YOU TO OTHER REVIEWERS

Date of experience: October 5, 2018
Canada
1 review
2 helpful votes
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Scam artist
May 29, 2019

The perfect scammer 'Mark' will appear on the site to chat using the tawkto. He analyzes your phone to ensure it can be unlocked, gives you a link to download and sends you a payment link. He insists on using PayPal friends and family not the business option. Once you send the money he says please stay on tawk, he will be a few minutes setting things up. 10 minutes later tawk closes. He has no phone, the numbers are either disconnected or are text only. He does not answer emails.
His response to the terrible reviews is obviously bs too "Mark: we have had over 200,000 customers in last 10 years and a handful of bad reviews and most of them are people trying to get something for free or our competition" I would guess the reviews on the webpage were created by him not real customers. DO NOT DEAL WITH THIS DISHONEST CORRUPT Company. See the screenshot for an portion of this crooks process to scam you.

Date of experience: May 29, 2019
Illinois
1 review
1 helpful vote
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I paid $90 dollars to get the galaxy s10 unlock and he told me to send the payment on paypal via family and friends, so i did, after that he told me to wait for 10 minutes and never answer me back, i opened a case on paypal but they never helped me. SO stay away from this site. AND NEVER SEND MONEY FOR A SERVICE, VIA FRIENDS OR FAMILY ON PAYPAL.

Date of experience: June 11, 2019
Brazil
1 review
7 helpful votes
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Stay the hell away
February 8, 2017

Very rude, liars and unprofessional
Got me pay for some service that they offer but didn't resolve my problem. When I asked why it didn't the first guy hang up on me
The second cursed me and called me names
If he is mad at himself because that is all he could achieve in his life he shouldn't take it on others.

Date of experience: February 7, 2017
Maryland
1 review
1 helpful vote
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This dope responded as if this was some kind of chat room on yahoo. "Jason has joined the conversation, 11:54, ENJOY THAT ACTIVE X THAT HAS BEEN INSTALLED INTO YOUR BROWSER CONNECTED TO THIS CHAT, TO ACCEPT A CHAT YOU OPEN A PORT, THANKS DUMBASS, 11:54, YOUR IP WILL BE ALL OVER PALTALK NOW, THANKS DUMB $#*!, CHECK YOUR OPEN 8080 PORT, DUMB $#*!, LOL I LOVE OWNING DUMB PEOPLE,"

Date of experience: August 3, 2018
Texas
1 review
2 helpful votes
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I believe this owner is Indian, therefore, he so very very very rude.
I have a phone to from customer need google account removal. I paid for service and follow a lot of instructions to download software, and then he processed to unlock the phone. In that time, the customer came back and ask if the phone done, I was talking to him about 30 seconds and came back, the guy guy from theandroiddoctor.com started to scold and bad mouth "F**K you, you stupid, you don't read the whole instruction, your mother f**ker...". From a baby until now I never heard any bad word like that. I asked him what have I done, but he said nothing but will refund my money. But since then I never get refund. Stay away from that. I have asked a guy who referred me to this and he said he got bad words from this anddroiddoctor many times, but because of business, he let it goes.

Date of experience: June 10, 2017
Ohio
2 reviews
5 helpful votes
Follow A K.
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Long story short, I asked about the process to unlock a galaxy s7 and the online chat support rep sent me a Google pay link. I asked him whether they'd support Paypal and he responded with a barrage of expletives, also threatening to install active x and hack my browser. I have attached the screenshot of the chat. NEVER EVER USE THIS SITE FOR ANYTHING.

Date of experience: June 4, 2018
Alabama
1 review
2 helpful votes
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Paid for a service, they took my money and ran.
On Nov 23rd. I paid $29.95 for my Samsung Galaxy S8 SM-950U to be unlocked. Jason, the customer service guy, or tech guy, not sure what he is, asked me to install a few programs to unlock the phone. Now this wasn't my first time using their service, in the past they unlocked two of my phones without a hitch, this time around while the programs were installing Jason told me they had to restart their servers and they'd be back up in 15 mins. 30 mins later I was told they were having issues getting them back up and they asked for another 15 mins. After that time frame Jason asked me to install another program to do the unlock outside of their servers. I installed it, while it was installing the chat window between me and Jason closed, and never came back. I tried contacting them with their numbers, email, and "contact us" page and never heard word back or they never answered the phone. It's now Dec. 12th, they literally stole $30 from me and never even messaged me back or completed the unlock.

Edit: added photo for proof of the purchase. With that form of purchase there was no "order number" or whatever.
I also contacted BBB and they never got a response from The Android Doctors. Picture of that email as well.

Date of experience: December 12, 2018
Wisconsin
1 review
2 helpful votes
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Worst Company Ever!
June 12, 2018

I asked the chat rep a question and was cussed out! Told that the chat is for paying customers only, yet they initiated the chat function by continuously saying... hello, can I help you? And then Bye Bye when I didn't respond. Over and Over again. I asked my question and as told to F* off, called a Mother F*er, Loser and many other things. Absolutely the worst company I have ever been in contact with. I have filed a complaint with the BBB as they are a member in Las Vegas, NV. DON'T USE THESE PEOPLE!

Date of experience: June 12, 2018

Overview

The Android Doctor has a rating of 1.7 stars from 31 reviews, indicating that most customers are generally dissatisfied with their purchases. The Android Doctor ranks 101st among Mobile Repair sites.

service
5
value
4
shipping
3
returns
3
quality
5